Ameristar Casinos Reviews | Glassdoor

Ameristar Casinos Reviews

Updated February 22, 2017
171 reviews

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171 Employee Reviews

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Pros
Cons
  • Too far of a commute if you lived close to Denver, the point system was horrible, I wish I had a better shift, but it seemed like it went by seniority (in 7 reviews)

  • Poor management; harassment and intimidating; midnights (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Just a number"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ameristar Casinos full-time (More than a year)

    Pros

    The employee dining room was good they usually had a wide variety and also made to order things, not just leftovers from the buffet.

    Cons

    I walked in one day after a very big vote to get rid of the loss limits in Missouri and was told I wasn't needed any longer. I was 1 of 75 dealers that happened to that day.

    Advice to Management

    Try treating your employees like people, not just a number. Stand behind your dealers when there is a beef on the table and the customer is obviously wrong.


  2. "dealer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casino Dealer in Gary, IN
    Former Employee - Casino Dealer in Gary, IN
    Doesn't Recommend
    Neutral Outlook

    I worked at Ameristar Casinos full-time (More than a year)

    Pros

    Not real expectations for their employees

    Cons

    everyone is nice and has good things to say

    Advice to Management

    be fair


  3. "Ameristar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator
    Current Employee - Human Resources Coordinator
    Recommends
    Positive Outlook

    I have been working at Ameristar Casinos full-time (More than 8 years)

    Pros

    Helps community, treats employees fairly

    Cons

    Pay should be higher and more competitive to the market

    Advice to Management

    Training is key, but training is lacking


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Used to be an awesome place to work until pinnacle took over"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beverage Server in Council Bluffs, IA
    Current Employee - Beverage Server in Council Bluffs, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ameristar Casinos full-time (More than 8 years)

    Pros

    My coworkers, yearly Fun Plex company outing, talent show, you also get a turkey for thanksgiving and a ham for Christmas

    Cons

    Pinnacle made the casino a very unpleasant place to work, they changed the benefits so now they aren't as great as they used to be, the smoke is outrageous, the guests yell at you if they are losing and beings that they are always short staffed they also yell at you for not being around enough, the job is hard on your body

    Advice to Management

    Never on the same page, communication sucks, when the waitresses need help due to being understaffed the management sits in the office and doesn't bother asking if we need anything, favoritism, they don't cut when they should which makes it hard for us to make money


  6. "Good Luck on trying to work here 4 a LONG TIME"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EVS Attendant in Saint Charles, MO
    Current Employee - EVS Attendant in Saint Charles, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ameristar Casinos full-time (More than 5 years)

    Pros

    Not to many Pros you get PTO that go's up over the years and they do have a few events for the employee's every year. They do give you a bonus at Dec time its only 100.00 and to buy lunch is 3.00 and you do get a lot of food for that

    Cons

    you are really on your own and most of the ppl are Ethiopia that dose not clean right if there lives depend on it and the pay is so low 9.27 an hour that they cant get great works to hire for the low pay. the raise 's in any department is only 23 to 30 cents a year and the cap is 14.00 an hour in EVS so no one will never see that

    Advice to Management

    needs to start firing the week worker's and give what max raise 's they can to the ones that work hard for it. CEO and other big boss do not care if you are making a livable wage they will work you to the bone and ones you are done they will get some one to replace you in a week or two


  7. "Agent"

    Star Star Star Star Star
    Former Employee - Surveillance Agent in Florissant, MO
    Former Employee - Surveillance Agent in Florissant, MO

    I worked at Ameristar Casinos (More than a year)

    Pros

    The benefits were awesome. The PTO was good.

    Cons

    I worked in a smaller department with staffing issues and the company didn't really acknowledge our department

    Advice to Management

    Show more appreciation to your workers.


  8. "No Care, No Integrity, No Value"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Not a single thing .

    Cons

    From top (CEO Anthony Sanfillipo) all the way down, nobody genuinely cares about the people. Numbers are the only thing that executive Managment focuses on.

    Advice to Management

    Your people are leaving because you don't care about them. Start treating them like you want to be treated (or better).


  9. "A family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Kansas City, MO
    Current Employee - Security Officer in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ameristar Casinos full-time (Less than a year)

    Pros

    Great work environment
    Hours
    Benefits
    A great HR department

    Cons

    There arent really many cons besides second hand smoke.


  10. "It sucks."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    I have been working at Ameristar Casinos full-time (More than 5 years)

    Pros

    It is a job.

    Cons

    Their pay and benefits suck. You have to call 50 people, departments, and agencies every time you breathe.

    Advice to Management

    Find real jobs.


  11. "Fun Job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Vicksburg, MS
    Former Employee - Table Games Dealer in Vicksburg, MS
    Positive Outlook

    I worked at Ameristar Casinos part-time (More than 3 years)

    Pros

    It's fast-paced, fun, you get to play games for a job, get along well with team members.

    Cons

    Standing for long periods. Short breaks, break room is very far. You may get stuck on a boring game for your entire shift.

    Advice to Management

    I'd only advise better communication.



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