Ameristar Casinos Reviews in Saint Charles, MO | Glassdoor

Ameristar Casinos Saint Charles Reviews

Updated June 1, 2017
19 reviews

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Saint Charles, MO

4.1
StarStarStarStarStar
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Approve of CEO
Ameristar Casinos Vice Chairman and CEO Gordon R. Kanofsky
Gordon R. Kanofsky
8 Ratings

19 Employee Reviews

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Pros
Cons
  • Point system (which I've heard has been eliminated) (in 8 reviews)

  • Poor management; harassment and intimidating; midnights (in 7 reviews)

More Pros and Cons

  1. "Great Place!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Saint Charles, MO
    Current Employee - Anonymous Employee in Saint Charles, MO

    I have been working at Ameristar Casinos full-time (More than 10 years)

    Pros

    The people who work here because like your second family.

    Cons

    Since it is a casino that is open 24/7 and 365 you are expected to work on holidays.


  2. Helpful (1)

    "It's a trap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Saint Charles, MO
    Current Employee - Operations in Saint Charles, MO
    Disapproves of CEO

    I have been working at Ameristar Casinos full-time (More than 10 years)

    Pros

    Fellow employees are like family, fun atmosphere (til mgmt ruins it for you),

    Cons

    Since Pinnacle took over they keep taking from us; cut our vacations back by as much as a week for some, we pay more on our insurance and it covers less, promoting unqualified people to management instead of the ones that have been doing the job efficiently (what a slap in the face for them)
    Human Resources very seldom answer the phone and if you leave a message don't expect a call back

    Advice to Management

    Happy employees create happy guest. Promote the employees who deaerve the position not because they are your friends. Human Resources should be more readily available. Lift the pay caps, why should your loyal employees (15+years) not be compensated. By having pay caps you have created non caring employees (why should we try to do better, we don't get a raise....so we will just do what is expected and no more than that)

  3. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Limo Driver in Saint Charles, MO
    Current Employee - Limo Driver in Saint Charles, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cheap meals, friendly & professional atmosphere, easy to make friends, and fair pay

    Cons

    The work load rarely piles up too much. Managers are flexible. No real cons to report.

    Advice to Management

    Keep doing what you do


  4. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Charles, MO
    Current Employee - Anonymous Employee in Saint Charles, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ameristar Casinos full-time (More than 5 years)

    Pros

    I love the people that I work worth and there is a true goal to succeed as a team. Fun enviroment

    Cons

    Starting out the hours can be inconvenient and it is hard to get full time just starting out. Could pay a bit better as well.

    Advice to Management

    Keep doing what you are doing,but be sure to bring pay up in line with market value and the same between sister properties.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slot Supervisor in Saint Charles, MO
    Former Employee - Slot Supervisor in Saint Charles, MO
    Recommends
    Positive Outlook

    I worked at Ameristar Casinos full-time (More than 3 years)

    Pros

    Great pay and benefits. Room for advancement. Good management team. Entertaining and fun environment.

    Cons

    Smoke filled environment. Bad scheduling options, mostly night shift.

    Advice to Management

    Give better schedule options to your employees. You shouldn't be stuck on night shift after 3 years.


  6. "Good Luck on trying to work here 4 a LONG TIME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EVS Attendant in Saint Charles, MO
    Current Employee - EVS Attendant in Saint Charles, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ameristar Casinos full-time (More than 5 years)

    Pros

    Not to many Pros you get PTO that go's up over the years and they do have a few events for the employee's every year. They do give you a bonus at Dec time its only 100.00 and to buy lunch is 3.00 and you do get a lot of food for that

    Cons

    you are really on your own and most of the ppl are Ethiopia that dose not clean right if there lives depend on it and the pay is so low 9.27 an hour that they cant get great works to hire for the low pay. the raise 's in any department is only 23 to 30 cents a year and the cap is 14.00 an hour in EVS so no one will never see that

    Advice to Management

    needs to start firing the week worker's and give what max raise 's they can to the ones that work hard for it. CEO and other big boss do not care if you are making a livable wage they will work you to the bone and ones you are done they will get some one to replace you in a week or two


  7. "Not very work friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EMT/Security in Saint Charles, MO
    Former Employee - EMT/Security in Saint Charles, MO
    Doesn't Recommend

    I worked at Ameristar Casinos full-time (More than a year)

    Pros

    Nothing really stands out that would be considered a pro. You get to meet all different kinds of people who come to gamble.

    Cons

    Can get written up for everything. If you don't believe they'll write you up for some of the dumbest things like walking past an empty drink glass and putting it away to get cleaned or not picking up a piece of paper and throwing it away, think again they will write you up for it.
    Requesting PTO is hard to do
    Not getting paid extra for working holidays but you get double points for calling off on a holiday.

  8. Helpful (1)

    "Cocktail Server experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cocktail Server in Saint Charles, MO
    Former Employee - Cocktail Server in Saint Charles, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ameristar Casinos (More than a year)

    Pros

    great atmosphere and team environment
    takes care of the employees -benefits, free meals, activities outside the work

    Cons

    base pay could be higher since tips are not always satisfiying


  9. "It was pretty cool was only there for a short time but gained a lot of knowledge of the casino business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slot Service Specialist in Saint Charles, MO
    Current Employee - Slot Service Specialist in Saint Charles, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ameristar Casinos full-time (Less than a year)

    Pros

    this job was pretty good because it had Good pay, management and staff. The offered paid training, very friendly staff and also the company took good care of their employees.

    Cons

    bad environment filled with cigarette smoke and elderly people gambling away the remainder of their life's earnings


  10. "Poor working hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook1 in Saint Charles, MO
    Former Employee - Cook1 in Saint Charles, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ameristar Casinos full-time (Less than a year)

    Pros

    provide nice meals for employees

    Cons

    Poor working hours. Terrible, rude, nasty customers.

    Advice to Management

    Be involved!


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