Amica Insurance Reviews

Pros

Good benefits: medical, dental, vision, paid vacation, paid training and education, matching 401K, pension, all expenses paid retirement banquet w/guest in Rhode Island

Cons

Stressful job answering constant customer calls. Requires excellent work load management and requires overtime to keep up with large work load.

Advice to Management

Hire enough qualified staff to handle the workload with less stress.

Pros

The benefits are decent, but are comparative to other companies.

Cons

Promotions are not based on the work you put in but rather the length of time you've been there or when they feel it is necessary. Salaries are low and difficult to survive on.

Advice to Management

In order to have healthy and engaged employees, you must recognize those who put the work in and reward them for that. To keep employees engaged you must show appreciate for your employees as they ultimately make you look better.

Pros

Used to be good

Cons

Very little opportunity for advancement.

Pros

Wonderful company to work for

Cons

The company advanced men more than women

Advice to Management

Advance more women

Pros

My friends Nights out after work Got paid not much but I did get paid

Cons

Lack of salary increases Layoffs almost a routine more are coming so be careful Management is terrible need new managers Technology is the worst The racist comments get old

Advice to Management

Make it better Pay more Get better leaders

Pros

401K & Health Benefits are fair You can earn addl days off by working holidays Maternity & Family Leave is exceptional Great Tuition Reimbursement Program

Cons

Little to no room for advancement Base salary is not competitive Duties are repetitive Training programs needs advancement Technology is dated Office needs renovations

Pros

I started at Amica in 2009. It was a great place to work at that time. Great people with long tenured employees and customers. Great benefits and pay. Positive place to work in the beginning. I loved my job for so long.

Cons

Things changed over the years. The environment became less positive. Very strict and micromanaging. Customer service went downhill. Hiring of inexperienced young employees (I'm assuming to pay less). Even retiring employees constantly mentioned how they couldn't wait to get out of that place and were happy when they did. I miss working there but everyone that's there still warns me not to come back. Just not the same...

Advice to Management

Management doesn't take advice so no point here trying to be heard. And also, you can only be promoted to management if you're willing to move out of state.

Pros

Inbound calls nice peers to work with

Cons

even if you have a college education Company would rather hire someone with no real life experience, never owning a home, and no insurance background than promote its own hard working people - if you are over 40 you can forget about getting promoted you are way too old

Advice to Management

develop staff that has good experience and loyalty instead of hiring clueless people with no experience directly out of college - they do not appreciate what they have and will use AMICA and then go somewhere else or worse they will drive away loyal workers who are in fact college educated maybe over 40 and also loyal. this unfair practice of hire from the outside first breeds resentment - the managers are way too young...