Amplifon Reviews | Glassdoor

Amplifon Reviews

Updated January 13, 2019
20 reviews

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2.9
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Enrico Vita
3 Ratings

Employee Reviews

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  1. "blame culture fuelled by toxic egos and widespread micro management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Audiologist in London, England (UK)
    Former Employee - Audiologist in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amplifon full-time (More than 3 years)

    Pros

    There are actually some good staff members employees there which is surprising bearing in mind the rotten culture and general negative background.

    Cons

    Management is very unsupportive, some are bullies, they run the business mainly on micro management and fear using KPIs and constantly moving goalposts as a way to manipulate staff . Treat staff in some truly horrible ways. Uncaring, unrealistic. Some staff have been driven out of the company or have to go through ordeals due to threats to egos. Management turn a blind eye or help keep the pressure on. The confusion is kept going with the constant changing of focus. managers pressurise staff. Not nice and it has broken many good people. Terrible support from the support office in Manchester. Mainly just there to ‘keep staff in line’. There is a blame culture that operates that just goes completely unchecked, it is accepted, nobody likes to take responsibility for anything. New ideas are frowned upon. Different ways of working, perhaps smarter ways are not encouraged, infact actively discouraged, especially if somebody ‘outside of the corporate clique’ would receive credit, that would not be allowed to happen, even if the outcome were of great benefit. Quite a negative environment overall and one best avoided if possible. Good ideas are generally stolen by management, then repackaged without any credit to the original staff. Schoolyard group mentality with teachers pets. Not a healthy place to be. Subjective appraisal scheme linked to salary review with sliding scale salaries that can go up or down, poor job security. Management are generally closed minded.

    Advice to Management

    Take responsibility for your own KPIs. Stop blaming others. Practice what to preach. Try and be more positive. Try telling the truth now and again.


  2. "Good employer in NZ"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amplifon full-time (More than a year)

    Pros

    MNC in audiology most well known in NZ.

    Cons

    Many reports and too many management stuff that consumes admin time instead of focusing more on patient time.

    Advice to Management

    Good!

  3. Helpful (1)

    "Do not accept!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England (UK)
    Former Employee - Anonymous Employee in Manchester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amplifon full-time (More than a year)

    Pros

    There are some really great people who work at Amplifon, unfortunately not enough for good people to stay

    Cons

    Senior managers bullies
    You have to be a certain age to be successful
    You will be told there is development, then will never materialise
    Watch out for managers, do not be fooled, they are only looking out for themselves, they will have your back if it benefits them only
    You will be told there isn't enough money in the pot for pay rises, then see roles advertised on a much higher salary

    Advice to Management

    Remove senior management


  4. Helpful (2)

    "Lurching from crisis to crisis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England (UK)
    Former Employee - Anonymous Employee in Manchester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Amplifon full-time (More than 3 years)

    Pros

    Excellent support team on the phone

    Cons

    You're going to need them because the software is unreliable, counterintuitive and restrictive, and you won't get any training in its use.

    Oh, and that's a fair description of management too. Swerving wildly from one crisis to the next, going through four CEOs in three years, Amplifon Worldwide can't understand that competing against the NHS is never going to give them the returns they want, so they try to change tack so often that each new initiative has no time to take root.

    Interdepartmental communication is non-existent, making a mockery of every attempt at joined-up practice, from product launches to special offers, both of which can be decided at a day's notice. For example: to encourage sales of a certain type of product, staff bonuses were tied to it - before anyone had checked what volume the supplier could provide. Half the company's staff denied the chance to win bonuses for a whole year by managerial incompetence, and being chased by their uncomprehending line managers the whole time!

    Knowledgeable, competent staff are being forced out and replaced with people on lower wages.

    Management are always externally recruited and there is a strong caste system - nobody in the ranks would ever be considered for promotion.

    And they pay below the Real Living Wage for work I'm currently getting 22k for, so there's that.

    Advice to Management

    Management roles at Amplifon are excellent opportunities for people looking to ride out a couple of years earning credits to go live and work in Australia or New Zealand, as I knew one particular manager was doing. With constantly shifting procedures and managers' individual opinions and prejudices far more important than data in shaping policy and practice, it's easy to blame failure on one's underlings and claim random-chance successes as one's own virtue.


  5. Helpful (2)

    "Questionable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager
    Former Employee - IT Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Amplifon full-time (More than a year)

    Pros

    Global business with good vision

    Cons

    Over complications, poor global communications, understaffed, Stressful environment, Lack of delegations.

    Advice to Management

    Hire more resources, improve communication from HQ to regions and countries, listen to and trust your regional managers and leaders.


  6. Helpful (4)

    "Bad company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amplifon full-time

    Pros

    General colleagues are great, but demoralised.

    Cons

    Management lack any communication skills.

    Target driven company, due to competing with the NHS. Have to upsell, so they make vulnerable and elderly patients buy unnesscessary items.

    Many Management are not qualified to be in there positions. So pass the pressure they cannot handle onto their teams.

    Competing against the free NHS, so it doesn't take a rocket scientist to figure out how badly they are doing. Have been known to get rid of staff, only when they need to look like they are managing the situation.

    Advice to Management

    Treat others as you would like to be treated.


  7. "Marketing director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amplifon full-time

    Pros

    Leader in audiology service provider, multinational

    Cons

    Still not profitable, hence aggressive in growth targets

  8. "Branch Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Coordinator in Cork (Ireland)
    Current Employee - Branch Coordinator in Cork (Ireland)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy and great job, reception duties mostly

    Cons

    Not enough hours(under 20 over the week)


  9. "Opportunities for the young and dynamic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Market leaders in their field with great opportunities for audiologists and the young and dynamic. World wide business so scope for working abroad.

    Cons

    One for the younger generation of employees. Limited parking at the head office. No other consider needed as all in all a pretty good company.


  10. Helpful (5)

    "Very poor employer that has gone downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audiologist Branch Manager in London, England (UK)
    Current Employee - Audiologist Branch Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Amplifon full-time (More than 5 years)

    Pros

    Most UK staff would agree there are very few pros

    Cons

    Terrible management full toxic personalities and big egos

    Advice to Management

    Treat others as you would like to be treated yourself