Amtrak Reviews | Glassdoor

Amtrak Reviews

Updated October 7, 2018
474 reviews

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3.4
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Amtrak President and CEO Richard Anderson
Richard Anderson
35 Ratings

474 Employee Reviews

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Pros
Cons
  • "The time you spend away from home can be a burden, but if you can stay prepared it can be worked out" (in 10 reviews)

  • "Work/life balance was not prioritized even though it could work in certain deparments" (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great place to work! People believe in having fun at work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Enterprise Architect in Washington, DC
    Former Employee - Senior Enterprise Architect in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amtrak full-time (More than a year)

    Pros

    Fun, Challenging, Stay Busy, Ways to Grow Professionally.

    Cons

    Far from my home, Deadlines are aggresive, To many Chiefs, not enough Indians.

    Advice to Management

    Trust in your Engineers. They have the schooling and experience to make something happen the correct way. Just because you are in charge, does not mean you know what to do.


  2. "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle Management in Washington, DC
    Former Employee - Middle Management in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Amtrak full-time (More than 10 years)

    Pros

    Great salary and benefits, and top notch folks to work with in all departments. Very diversified workforce.

    Cons

    24/7 operation, so initially you’ll work odd hours.

    Advice to Management

    Support your teams! Customers have high expectations, so strive to exceed those expectations.

  3. "Great work place, hourly work week, and overtime"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trackman in North Brunswick, NJ
    Current Employee - Trackman in North Brunswick, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amtrak full-time (More than 3 years)

    Pros

    Decent pay, vacation, holiday pay. Full time pay with benefits

    Cons

    Travel a lot, no sick pay


  4. "Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amtrak full-time

    Pros

    Good pay and benefits. Ability to transfer.

    Cons

    Seniority applies to jobs that can be held and vacations


  5. "Good Old Boys Mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Engineer
    Former Employee - Field Service Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amtrak full-time (More than 3 years)

    Pros

    The work is steady so don’t plan on having a life. You can sleep at night if you work nights. The benefits are decent.

    Cons

    There’s a new CEO and everybody is afraid of losing their job so you better watch out because it’s every man for themselves. They don’t provide employed with the correct tools/equipment and they’re quick to retaliate. Upper Management doesn’t know how to change the old mentality work culture so new blood is needed that can come off the street and not from within. There is no work like balance.

    Advice to Management

    Hold the right people accountable and stop overworking the people that continues to make you bonuses. You need to make them feel appreciated.


  6. "Coach Cleaner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amtrak full-time (More than 8 years)

    Pros

    Protected by a union

    Cons

    Not easy to move up


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in New Orleans, LA
    Current Employee - Operations Supervisor in New Orleans, LA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amtrak full-time (More than 10 years)

    Pros

    Great compensation
    Plenty of room to advance if you don’t mind moving

    Cons

    Being a publicly funded company, there are times when you fear for your job
    Work life can be tough if you are in the transportation aspect of the business

  8. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amtrak full-time

    Pros

    Good pay , good benefits

    Cons

    Hostile work place sometimes


  9. "Pleasant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager, Labor Relations in Washington, DC
    Former Employee - Senior Manager, Labor Relations in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Amtrak full-time (More than 8 years)

    Pros

    Good benefits, free train travel, loved the business.

    Cons

    Having to deal with Congress every year to obtain money for operations and arbitrations.

    Advice to Management

    Properly staff departments.


  10. "Amtrak machinist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machinist in Chicago, IL
    Current Employee - Machinist in Chicago, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Amtrak full-time (More than 10 years)

    Pros

    Great place to work. Great benefits.

    Cons

    Managers are not always attentive to employees needs.


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