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    Amtrak Reviews

    Updated October 7, 2018
    474 reviews

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    Full-timePart-time
    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Amtrak President and CEO Richard Anderson
    Richard Anderson
    35 Ratings

    474 Employee Reviews

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    Pros
    Cons

    • "The time you spend away from home can be a burden, but if you can stay prepared it can be worked out" (in 10 reviews)

    • "Work/life balance was not prioritized even though it could work in certain deparments" (in 10 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Great place to work! People believe in having fun at work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Enterprise Architect in Washington, DC
      Former Employee - Senior Enterprise Architect in Washington, DC
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Amtrak full-time (More than a year)

      Pros

      Fun, Challenging, Stay Busy, Ways to Grow Professionally.

      Cons

      Far from my home, Deadlines are aggresive, To many Chiefs, not enough Indians.

      Advice to Management

      Trust in your Engineers. They have the schooling and experience to make something happen the correct way. Just because you are in charge, does not mean you know what to do.

    2. "Great Opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Middle Management in Washington, DC
      Former Employee - Middle Management in Washington, DC
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Amtrak full-time (More than 10 years)

      Pros

      Great salary and benefits, and top notch folks to work with in all departments. Very diversified workforce.

      Cons

      24/7 operation, so initially you’ll work odd hours.

      Advice to Management

      Support your teams! Customers have high expectations, so strive to exceed those expectations.

      3. Join the Amtrak team
      See Our Latest Jobs

    3. "Great work place, hourly work week, and overtime"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Trackman in North Brunswick, NJ
      Current Employee - Trackman in North Brunswick, NJ
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Amtrak full-time (More than 3 years)

      Pros

      Decent pay, vacation, holiday pay. Full time pay with benefits

      Cons

      Travel a lot, no sick pay

    4. "Engineer"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Amtrak full-time

      Pros

      Good pay and benefits. Ability to transfer.

      Cons

      Seniority applies to jobs that can be held and vacations

    5. "Good Old Boys Mentality"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Field Service Engineer
      Former Employee - Field Service Engineer
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Amtrak full-time (More than 3 years)

      Pros

      The work is steady so don’t plan on having a life. You can sleep at night if you work nights. The benefits are decent.

      Cons

      There’s a new CEO and everybody is afraid of losing their job so you better watch out because it’s every man for themselves. They don’t provide employed with the correct tools/equipment and they’re quick to retaliate. Upper Management doesn’t know how to change the old mentality work culture so new blood is needed that can come off the street and not from within. There is no work like balance.

      Advice to Management

      Hold the right people accountable and stop overworking the people that continues to make you bonuses. You need to make them feel appreciated.

    6. "Coach Cleaner"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Amtrak full-time (More than 8 years)

      Pros

      Protected by a union

      Cons

      Not easy to move up

    7. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Operations Supervisor in New Orleans, LA
      Current Employee - Operations Supervisor in New Orleans, LA
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Amtrak full-time (More than 10 years)

      Pros

      Great compensation
      Plenty of room to advance if you don’t mind moving

      Cons

      Being a publicly funded company, there are times when you fear for your job
      Work life can be tough if you are in the transportation aspect of the business

    8. "Customer service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Amtrak full-time

      Pros

      Good pay , good benefits

      Cons

      Hostile work place sometimes

    9. "Pleasant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Manager, Labor Relations in Washington, DC
      Former Employee - Senior Manager, Labor Relations in Washington, DC
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Amtrak full-time (More than 8 years)

      Pros

      Good benefits, free train travel, loved the business.

      Cons

      Having to deal with Congress every year to obtain money for operations and arbitrations.

      Advice to Management

      Properly staff departments.

    10. "Amtrak machinist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Machinist in Chicago, IL
      Current Employee - Machinist in Chicago, IL
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Amtrak full-time (More than 10 years)

      Pros

      Great place to work. Great benefits.

      Cons

      Managers are not always attentive to employees needs.

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