Amtrak Reviews
Updated Jan 24, 2022
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Contract
- Intern
- Freelance
- Full-time
- Part-time
- Worldwide
- United States - All Cities
- - District of Columbia
- - Washington, DC Area
- - Alabama
- - Birmingham, AL Area
- - California
- - Los Angeles, CA Area
- - Riverside, CA Area
- - Sacramento, CA Area
- - San Diego, CA Area
- - San Francisco, CA Area
- - San Jose, CA Area
- - Santa Barbara, CA Area
- - Stockton, CA Area
- - Colorado
- - Denver, CO Area
- - Connecticut
- - New Haven, CT Area
- - Norwich, CT Area
- - Delaware
- - Philadelphia, PA Area
- - Florida
- - Miami-Fort Lauderdale, FL Area
- - Orlando, FL Area
- - Georgia
- - Atlanta, GA Area
- - Illinois
- - Chicago, IL Area
- - Indiana
- - Indianapolis, IN Area
- - Iowa
- - Mount Pleasant, IA
- - Louisiana
- - New Orleans, LA Area
- - Maryland
- - Baltimore, MD Area
- - Massachusetts
- - Boston, MA Area
- - Missouri
- - Kansas City, MO Area
- - St. Louis, MO Area
- - Montana
- - Shelby, MT
- - New Hampshire
- - New Jersey
- - New York City, NY Area
- - New Mexico
- - Albuquerque, NM Area
- - New York State
- - Oklahoma
- - Oklahoma City, OK Area
- - Oregon
- - Portland, OR Area
- - Pennsylvania
- - Harrisburg, PA Area
- - Lancaster, PA Area
- - Texas
- - Dallas-Fort Worth, TX Area
- - El Paso, TX Area
- - Houston, TX Area
- - Utah
- - Salt Lake City, UT Area
- - Virginia
- - Norfolk, VA Area
- - Washington State
- - Seattle, WA Area
- - Wisconsin
- - Milwaukee, WI Area
- India - All Cities
- - West Bengal
- - Hātīgeria
- Italy - All Cities
- - Lazio
- - Rome, Italy Area
- Serbia - All Cities
- - Autonomous Province of Kosovo and Metohija
- - Niš, Serbia Area
- United Kingdom - All Cities
- - England
- - London, United Kingdom Area
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Found 787 of over 869 reviews
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
"good pay and benefits also family oriented" (in 83 reviews)
"Awesome company wiith great benefits" (in 61 reviews)
"The majority of employees working at Amtrak in NYC compare going to work like going to jail" (in 57 reviews)
"Long hours weather conditions poor management" (in 30 reviews)
Ratings by Demographics
This rating reflects the overall rating of Amtrak and is not affected by filters.
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
- Current Employee, less than 1 year★★★★★
Pros
Great benefits...free travel benefits for family
Cons
Sick time needs improvement for outside employees
- Current Employee, more than 5 years★★★★★
Pros
The work was interesting. There were many smart people at the table of Technology. Working for an organization like Amtrak had some interesting potential with the plans and proposals for the future.
Cons
Terrible execution of long ranged plans. Even considering the pandemic, the senior management was more interested in jockeying for position than actually getting things done. Extremely toxic environment, which you don't realize until you are out of it. Mistakes are punished instead of coached. People are afraid to try new things or push against the norm, even if it has benefit at the Enterprise level. Staffing evaluations for tough times seemed random and not even mathematically focused. It felt as is some decisions were based on titles, not realizing what the employee brought to the company.
Continue reading - Current Employee, more than 5 years★★★★★
Pros
-Good Pay -Good benefits -Easy to change positions
Cons
- opportunity is slim for growth
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Benefits and early retirement, plenty of overtime
Cons
Poor management, too many levels of management, poor coordination between departments, below average pay, work uncoordinated, workload not balanced between employees, procurement very inconsistent
- Current Employee, more than 1 year★★★★★
Pros
Good pay Not overloaded work load
Cons
The location of the train yard was in an extremely poor area with high crime.
- Current Employee★★★★★
Pros
Learning Opportunities if you are passionate about solving problems
Cons
Promotions and Financial recognition can be improved.
- Current Employee, more than 8 years★★★★★
Pros
Good pay Good benifits Railroad retirement
Cons
Management is incompetent 24/7 operation cannot smoke weed even when off duty
- Former Employee, more than 5 years★★★★★
Pros
- good pay - good wlb
Cons
- nothing that I can think of
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Great benefits, fun, educational, growth opportunities
Cons
Horrible communication, extremely strict; almost inhumane attendance policy
Continue reading - Former Employee★★★★★
Pros
it was pretty good overall
Cons
nothing for real was bad
Amtrak Reviews FAQs
60% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Amtrak 3 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Amtrak to be career development, coworkers, benefits and the cons to be culture, senior leadership, management.
Popular Careers with Amtrak Job Seekers
Work at Amtrak? Share Your Experiences
