Amulet Hotkey Reviews | Glassdoor

Amulet Hotkey Reviews

Updated March 10, 2017
11 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Viv Summerfield
1 Rating

11 Employee Reviews

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  1. "Positive Direction - Great Work/Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amulet Hotkey full-time

    Pros

    Rewarding low pressure working environment. Management has a true open door policy and is very open to trying new ideas. New vision laid out for the business looks very promising. Very understanding that there is more to life than just work. Pay is good for the area.

    Cons

    Communication breakdown, particularly between UK and US office, is troubling. Occasional lack of direction from management can lead to confusion and misunderstandings of goal(s). Company is relatively small, so while you can forge your own path, there is no designated growth path.

    Advice to Management

    Continue working towards new vision laid out for business. Promising steps being taken to avoid communication breakdown, ensure those are followed.


  2. "Change not affected."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Engineer in New York, NY
    Current Employee - Field Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    Interesting technology, good location, good food trucks, near stone street., close to waterfront, good sunlight in office

    Cons

    Absentee management (at least intellectually), non-competitive salary, no training, promises to improve communication never materialize. Field engineers are basically underpaid consultants- you will travel a lot and in between travel you will sit around trying to look busy so you don't get into trouble.

    Advice to Management

    Honestly my advice to management would be to quit and hire management that value their employees and pay them what they're worth.


  3. "Wish it never happened."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Support Engineer in New York, NY
    Former Employee - Field Support Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Amulet Hotkey full-time (Less than a year)

    Pros

    Technology is mildly interesting, but they're actually getting behind on the curve.

    Cons

    Passive management, depressed or generally despondent co-workers (e.g. "what's the point?"), C-level nepotism, and an overall waste of professional time for me. No training, motivation, or goal setting by management. No reason to work any harder than the absolute minimum. Sticklers on time- 10 minutes late is a meeting with senior management. Poor morale.

    Advice to Management

    The management in NYC is run by their UK office which probably doesn't know what's going on in NYC.


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  5. "Never a dull moment - stimulating challenges, professional and ethical culture and abundant opportunity to develop."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amulet Hotkey full-time (More than 10 years)

    Pros

    Technical innovation and industry thought leadership; reputation; brand quality; tight knit 'family' culture; rapid growth is creating exceptional career opportunities; fun and energetic work environment

    Cons

    Hard work; sometimes long hours; lots of travel in certain roles; usual change management issues associated with rapid growth e.g. communication, procedure documentation etc.

    Advice to Management

    Improve internal communication procedures and consider engaging a change management consultant. Accelerate efforts to achieve ISO quality certifications. Increase marketing activity.


  6. Helpful (2)

    "Company Atomosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Support Engineer in New York, NY
    Current Employee - Field Support Engineer in New York, NY
    Doesn't Recommend

    I have been working at Amulet Hotkey full-time (More than a year)

    Pros

    I would say the pros are that they you have freedom in aspect of traveling through the city. As well as set your own schedule. Which allows you to go home early. They allow you to leave at 4pm on Friday unless you have scheduled appts.

    Cons

    The communication between management is horrid. The salary is sub par for the amount of hours you put in. Technically you get a lunch break but seems to be underlines you eat in the office. The benefits are overly priced.


  7. Helpful (1)

    "Good - average"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical in New York, NY
    Current Employee - Technical in New York, NY

    Pros

    like a family a a

    Cons

    long hours and and and


  8. "Technology/Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrator
    Current Employee - Administrator
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amulet Hotkey full-time (More than a year)

    Pros

    Great technology and hardware PCoIP is enticing.
    Expounding clientele and exposure for U.K. and US.
    Co workers are spot on with their work.

    Cons

    Poor overall growth for employees.
    Not an ideal place for long staying career.
    It was worse but seems to be getting better.

    Advice to Management

    Read the reviews.


  9. "Not A Good Place to Grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amulet Hotkey full-time (More than a year)

    Pros

    Good technology, travel in and around the NYC area to client sites.

    Cons

    Scattered organization, passive management, rug sweeping mentality of problematic employees.

    Advice to Management

    Pay attention and get it together.


  10. "An opportunity to work with great technology and people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical/Sales in London, England (UK)
    Current Employee - Technical/Sales in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Amulet Hotkey full-time (More than 10 years)

    Pros

    Great technology and a talented engineering team to back it up. Opportunity to work with a variety of different customers on some very interesting projects. Despite some negative reviews from disgruntled previous employees, the new management team seem committed to growing the business and making it a better place to work.

    Cons

    Although growing it is still a small company so expect your role to be varied. There are very quiet and very busy patches depending on customer activity. It has taken a long time to deliver the changes which were promised and the process has been painful.

    Advice to Management

    Maintain the current direction; you have some great people and some excellent technology. There is still work to be done on improving communication between offices/departments.


  11. Helpful (1)

    "The business is changing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Amulet Hotkey full-time

    Pros

    The business has a fantastic customer base with innovative and leading technology that provides everyone within the business with really great opportunities. Change is being is implemented to enable the company grow globally working with really smart people in the company and at the customers

    Cons

    Communication has sometimes been a challenge but that is changing

    Advice to Management

    Deliver the change that is in air


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