Amy's Ice Creams Reviews | Glassdoor

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Amy's Ice Creams Reviews

Updated January 19, 2018
20 reviews

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3.8
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Rating TrendsRating Trends
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Amy Simmons
12 Ratings

20 Employee Reviews

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  1. "Best job I've had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amy's Ice Creams part-time

    Pros

    positive work environment, easy work, solid pay.

    Cons

    Busy work, but necessary, Late hours?

    Advice to Management

    n/a


  2. "Scooper"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay with tips, nice people

    Cons

    Can be tiring, other workers can be slow

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    fun, creative and good people

    Cons

    sticky, sometimes boring, late shifts


  4. "Practice open finances in management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Amy's Ice Creams full-time

    Pros

    Great Leadership who listens and keep the books and management open. Fun co-workers who work hard to have a good time on shift. Plus free ice cream on shift

    Cons

    Leaders seem to be working on too many projects and nothing gets done quickly. Seems like the higher ups don't listen to the scoop level people.

    Advice to Management

    Do less big projects and get them done faster. Find a way to increase base pay for all employees.


  5. "Good place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amy's Ice Creams part-time

    Pros

    Decent hours, good atmosphere, pretty relaxed, almost all the customers are already happy when they come in because they're about to get ice cream

    Cons

    None really, it was a nice place to work


  6. "Energetic Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Amy's Ice Creams part-time

    Pros

    The management and coworkers all added to a lively atmosphere of fun, focused customer service.

    Cons

    None really. I enjoyed all my time there.


  7. "Fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Austin, TX
    Former Employee - Ice Cream Scooper in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Amy's Ice Creams part-time (More than a year)

    Pros

    It's Fun job
    Everyone is pretty laid back
    Good first job for teenagers
    Teaches good skills if first starting off

    Cons

    Once in awhile you have to deal with a difficult customer
    If you're a call in shift you might not work if it's slow

    Advice to Management

    Bump up hourly. Sometimes people don't tip

  8. "Unique Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amy's Ice Creams full-time (More than 3 years)

    Pros

    Amy's practices Open Book Management, so company financials are accessible to and made possible to affect by absolutely everyone. Our mission is to "Make people's day" which determines how we handle all situations. Rigid policies do not get in the way of having human moments with us customers and coworkers. Benefits package is good.

    Cons

    Compensation. Base wages are low relative to the market, but many employees have tip and/or individual bonus opportunities that help make up for this. For those that do not have these opportunities, it does sting a bit and can lead to resentment among departments.

    Advice to Management

    Practice a more holistic view of the company. Make employees' needs just as important of a topic as company financials and strategies.


  9. "Amy's Pays Minimum Wage - Ridiculous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Austin, TX
    Former Employee - Ice Cream Scooper in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people and fun place to work if it's your first job. The customers are pretty nice as well.

    Cons

    It's shameful that a company making so much money only pays their employees minimum wage. Even with tips, it doesn't justify the gross amount of corporate greed.

    Advice to Management

    Pay your employees a living wage. Even with tips, we're not making enough to survive.


  10. "Scoop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a great company to work for!

    Cons

    No cons besides working with really young people.


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