Ancestry Reviews | Glassdoor

Ancestry Reviews

Updated November 16, 2017
237 reviews

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4.1
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Approve of CEO
Ancestry Interim CEO Howard Hochhauser
Howard Hochhauser
2 Ratings

237 Employee Reviews

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Pros
  • Work-life balance is a huge priority for them, the people are generally great to work with (in 40 reviews)

  • Lots of knowledgable people and great benefits (in 26 reviews)

Cons
  • Growing pains in upper management (in 15 reviews)

  • Call Center work can be hard and some times customers calling in are not the friendliest (in 10 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in Lehi, UT
    Current Employee - Associate Software Engineer in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ancestry full-time (Less than a year)

    Pros

    Good benefits and pay. People are very helpful and great to work with.

    Cons

    Work can get a bit boring and stagnant at times. Not a steep learning curve. Promotions are quite slow.


  2. Helpful (3)

    "Business Line Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Line Leader in San Francisco, CA
    Current Employee - Business Line Leader in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ancestry full-time (More than 3 years)

    Pros

    We're growing fast and seeing new opportunities pretty much every day. Its fun here. People are friendly and really smart. The recruiting team is getting much bigger and something like 400 people joined us just this year.

    Cons

    Lots of us like the growth but a few do miss the old smaller/slower pace. Not so much a con as a natural thing for a high growth company.

    Advice to Management

    Keep it up! The hiring is going well so don't forget the that the team needs everyone!

  3. Helpful (2)

    "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Android Developer in Lehi, UT
    Current Employee - Android Developer in Lehi, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ancestry full-time (Less than a year)

    Pros

    Lots of knowledgable people and great benefits! I feel valuable. I feel like people respect me and use my knowledge to benefit them and likewise I can lean on other people to glean off of their knowledge. For the first time in a long while I actually feel like I get to learn more everyday and help others learn at the same time!

    Cons

    No complaints from me so far.

    Advice to Management

    Be more transparent, need to find a good onboarding process for training.


  4. Helpful (1)

    "Positive Summer Internship Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    - security of a large company, community of a small company

    Cons

    - some problems with communication from upper management

    Advice to Management

    - more transparency


  5. Helpful (1)

    "Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Imaging Specialist in Provo, UT
    Former Employee - Imaging Specialist in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ancestry part-time (More than 3 years)

    Pros

    1. Work with a purpose: helping increase access to family history resources. 2. The best coworkers I've ever had. 3. Brand new building in Lehi, UT.

    Cons

    Within my department (Imaging) there were very few opportunities for advancement or full-time hours.


  6. Helpful (1)

    "Software Engineer review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Lehi, UT
    Current Employee - Software Engineer in Lehi, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ancestry full-time (More than 3 years)

    Pros

    Work-life balance is a huge priority for them, the people are generally great to work with

    Cons

    May not pay as well as other companies their size

    Advice to Management

    sounds cliche but listen more to the guys in the trenches, there's a lot of false positives going around in OKR meetings


  7. Helpful (1)

    "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ancestry full-time

    Pros

    Great people, fun product, good benefits

    Cons

    Some of the managers are stuck in the past and unwilling to trust their employees enough to allow them to push into the future.

  8. "Ancestry is a company full of top-notch professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Provo, UT
    Former Employee - Senior Product Manager in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ancestry full-time (More than 8 years)

    Pros

    Ancestry is a very successful, well-managed company. Their product, online family history, attracts a large, world-wide customer base. Ancestry cares about its employees and provides training and opportunities for growth.

    Cons

    The two main offices are in San Francisco, CA and Provo, UT. Co-location would make many things simpler.

    Advice to Management

    Stay the course!


  9. "Great company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ancestry full-time (More than a year)

    Pros

    good work/ life balance, company culture is very friendly and people generally seem to support one another, technically challenging problems to work on, size is not too small or too big, close to CalTrain station, learning a lot of current new technologies, wide variety of free drinks and some free snacks, free lunch on Mondays

    Cons

    pay is lower than some (google etc.)

    Advice to Management

    push harder into the DNA health products space to compete with 23 and me. that business is at least as big as DNA ancestry.


  10. "Data Scientist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ancestry part-time

    Pros

    Great management, wonderful environment that encourages personal growth and learning, cool atmosphere, great work-life balance.

    Cons

    Some projects have hazy goals, which is a blessing and a curse; gives you more flexibility and opportunity to be proactive.


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