Ancestry Reviews

Updated May 11, 2021

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3.5
59%
Recommend to a Friend
100%
Approve of CEO
Ancestry CEO Deborah Liu
Deborah Liu
7 Ratings
Pros
  • "The work-life balance has been great - every company should emulate Ancestry's approach to this(in 60 reviews)

  • "I loved the summer program at ancestry(in 48 reviews)

  • Cons
  • "Ancestry employees are kind of entitled and often feel they deserve things they don't(in 35 reviews)

  • "Didn't feel a lot of support for engineers from the upper management and executives(in 22 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Ancestry and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Awesome place to work

      May 4, 2021 - Member Services in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pay and great people committed to same mission

      Cons

      no cons that I could see

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    2. 4.0
      Current Employee, more than 3 years

      Lots of opportunity and passion!

      May 11, 2021 - Product Management in Lehi, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Mission driven company, great life/work balance, very knowledge people willing to share their expertise, passion employee base focused on creating great experiences for customers

      Cons

      Management changes over the last few years has let to lack of clarifique on direction, overcoming challenges that come from being An “old” tech company,

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    3. 2.0
      Former Employee, more than 5 years

      Awesome product, poor senior leadership

      Mar 15, 2021 - Director in Lehi, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have never been more interested and personally motivated by a product in my entire career. I found myself giving more freely of my time and expertise because I appreciated my team and those who worked with us over the years. I would have liked to have stayed at the company longer.

      Cons

      The teams were hard working and most colleagues were there for the right reasons, but in 2018, the company hired a group of senior leaders that left the company in disarray. They squandered the culture and many of the best, most talented employees left for new opportunities over the past 2-3 years. I do believe Margo Georgiadis (previous CEO) could have done great things for the company, but her hands were tied by the investors and unfortunately, she was also negatively impacted and left the company.

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      4 people found this review helpful
    4. 5.0
      Current Employee, more than 1 year

      Going great!

      May 4, 2021 - Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, values, hard working, good work life balance, great benefits

      Cons

      Can be slow on execution

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    5. 5.0
      Current Employee, less than 1 year

      Awesome place to work

      Apr 20, 2021 - Customer Service Representative in Lehi, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They really take care of their employees. Lots of random company holidays, great health insurance, flexible schedule, and they don’t micromanage you like most call centers. Leadership is awesome!

      Cons

      I think management could be a little more personable rather then strictly business.

      1 person found this review helpful
    6. 5.0
      Current Employee, more than 5 years

      Review

      Apr 29, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people and culture are amazing.

      Cons

      Cross org communication could be better.

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    7. 5.0
      Current Employee, more than 1 year

      Great value, great culture, great benefits

      Mar 17, 2021 - Data Engineer in Lehi, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people at Ancestry strive to empower each other, which creates a fun and effective environment. You get help and don't need to feel ashamed to ask questions. The WLB is great too. As the company focuses on helping individuals and families, employees have the flexibility to care for their loved ones in time of need while being flexible with work. The benefits are great. Also, the company is very diverse, which allows for different perspectives and a lot of creativity.

      Cons

      Not many downsides at all.

      1 person found this review helpful
    8. 5.0
      Current Employee, more than 1 year

      Positive Environment

      Apr 24, 2021 - Senior Operations Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      company and leaders value employees

      Cons

      have been several layoffs in restructuring

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    9. 4.0
      Current Employee, more than 1 year

      Great pay, Bad Product Coordination

      Apr 15, 2021 - Document Control Specialist in Lehi, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Home/Work balance Great managers and leadership Pay compensation

      Cons

      Decision making on product support A lot of, "This is just how we've always done things." Mentality.

      1 person found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Growth Company

      Apr 19, 2021 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leadership is decisive and transparent in its strategy

      Cons

      Growing so fast, its a pro too!

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    Viewing 1 - 10 of 481 Reviews

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