Anderson Merchandisers Reviews | Glassdoor

Anderson Merchandisers Reviews

Updated February 22, 2017
347 reviews

Filter

Filter

Full-time Part-time

347 Employee Reviews

Sort: Popular Rating Date

Pros
  • Occasionally you get free movies for your handwork and dedication (in 34 reviews)

  • The company allows you to work a flexible schedule (in 26 reviews)

Cons
  • inconsistent available hours to keep good employees in the part time area (in 24 reviews)

  • pay rates don't equal the amount of work (in 11 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good Job for Self-Motivated, Patient People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anderson Merchandisers full-time

    Pros

    Freedom to find the best way for you to get the job done, work at your own pace as long as you can get results, enjoyable and well-compensated travel if you like it.

    Cons

    You have to rely on the cooperation of store employees, some of whom will not be interested in helping you or expect you to do their work for them. Working in their spaces can be at times uncomfortable or unpleasant, depending on location.

    Advice to Management

    Better communication with staff of locations the reps will be servicing so that everyone's on the same page about what we're there to do.


  2. Helpful (5)

    "Flexible, Interesting Experience, but Severely Under-appreciated Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    As stated in the title, it's very interesting learning the work of a vendor if you've never had prior experience in the field. The flexibility is wonderful, perfect if you are going to school, work another job, or have a busy home life. You won't have any problems with getting bored, because you're consistently multitasking throughout each store, so it definitely helps to pass the time.
    As a side note, the majority of the time, I personally loved helping the customers in the stores I worked whenever possible, although that is not in the job description whatsoever. I quite often received compliments that I out-performed the employees of the stores I was in vis-a-vis actually showing an interest in helping customers.

    Cons

    The negative side to consistently multitasking, is the fact that you literally trek from one side of a store to the next, then back to the one side, and back again to the other to finish terribly planned-out activities. Lather, rinse, repeat. Even if you plan your route accordingly, there will always be a random, unexpected part of an activity, or entire activity, to surely throw a wrench in your perfectly-schemed schedule.
    The negative aspects of each store's customers is that they constantly mistake you for a store employee and expect you to solve every single problem and answer every single question they present you with, even after informing them, often multiple times, that you are indeed not an employee of the store and are solely just a vendor trying to get your own grocery list of work activities taken care of within the slight amount of alotted part-time hours given per day.

    It's also very difficult, most of the time, getting the cooperation of a store's employees and management to help with projects that their own home office have created and expect to be fulfilled.

    It is almost an everyday struggle fighting through the aisles and boxes and asides of boxes in the back storeroom just trying to get to and from your bin for supplies and materials through the day, then throw in the fun of going on a wild goose chase to hunt down misplaced Anderson boxes that could be pretty much anywhere.

    Even after continuous communication with the help desk to fix the issue, the mods were horribly inaccurate in at least half of the stores that I worked, in relation to the actual shelving space and the massive quantity of stock that was expected to fit in the often miniscule area. Add in the multitude of mandatory no-return items, and you are left with a complete quagmire of a problem that has no "officially acceptable" solution.

    Store employees have an odd way of wanting to do your job (more like completely botch it) while you're not there, yet stand around chatting with each other, texting, and taking breaks/lunches at the same time so that when you're the only person in a department for endless amounts of time, you're inadvertently the go-to for any and all customer inquiries and complaint, or you're stuck waiting ages to complete your activities because you need an employee for this or that.

    Advice to Management

    Put more thought into the structure of the activities and the format of answering each activity.

    I feel that the trial Tech Expert event performed in December was a nice opportunity for the employees to really show their worth and finally get rewarded for it, even though not by much.


  3. Helpful (5)

    "Territory Sales Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Anderson Merchandisers full-time (Less than a year)

    Pros

    - Busy all day with store activities to accomplish

    Cons

    - The time assigned time to accomplish a given activity does not always match up with reality of the situation at the store yet the merchandiser is pressured to get the job done

    - More often than not, Anderson over promises their customer what a merchandiser will accomplish and the merchandiser has to deal with the consequences which results in unnecessary stress on the merchandiser for which they are not paid enough to have to handle

    - Anderson pays lip service to the feedback they receive from merchandisers. For example, they will send a merchandiser to make a UPS pickup at a UPS location that is actually out of assigned territory rather than correct the system and make it easier for merchandiser to pick up at UPS location that is nearby. I had a situation where I had been picking up at a UPS location that was 5 minutes from one of my assigned stores. They changed it to a pickup at a UPS location that was 25 minutes away from assigned store and would not make a correction.

    Advice to Management

    It is painfully obvious to merchandisers that Anderson cares very little about the merchandisers. For example, the medical plan offered before I left had a $10,000 deductible for out of network doctors. Anderson often ignores the need for extra staffing in certain markets and hopes that the existing staff will work the overtime to get the job done. I was laid off in a recent restructuring but only after I trained my replacement who coincidentally made a few dollars an hour less than I made. Morale among merchandisers is low because the merchandisers know how little Anderson cares about them.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (10)

    "Too much work, not enough time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pros? Ha ha that's funny...
    I worked for Anderson for almost 15 years; was like family at first...then they became too big...

    Cons

    WAY too much work, not enough time.
    Pay sucked - after 14 years, I was making only slightly more than when I started...
    Jobs started going outside of the regular merchandising guidelines.
    District manager had no clue what was going on and showed favoritism.
    No holidays off.
    No room for advancement.
    The list goes on...

    Advice to Management

    Stop winning jobs by being the lowest bid; your clients have no idea that they're not #1 priority.
    Treat your employees with respect instead of acting like they're just a body to get the job done.


  6. Helpful (1)

    "TSL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSL in Phoenix, AZ
    Current Employee - TSL in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Anderson Merchandisers full-time (More than 3 years)

    Pros

    Full time job that might pay your bills

    Cons

    very stressful, crazy work load, and very high expectations.


  7. Helpful (1)

    "Sales Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Lumberton, NC
    Former Employee - Anonymous Employee in Lumberton, NC

    I worked at Anderson Merchandisers part-time

    Pros

    Working independently, setting your own pace and work hours, they provide you with an iPhone for job use.

    Cons

    Traveling to different stores, will not receive a lot of hours like the Territory Sales Lead, Figuring out where items are stored at in the back rooms at Wal-Mart. Constantly having to recharge iPhone to take photos, and scan items. No direct supervisor to go and talk to must call them.

    Advice to Management

    Give the part time workers a scanner because using the iPhone runs the battery down.


  8. Helpful (3)

    "Team Sales Leader with 1 partimer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Lead in Martinsville, VA
    Former Employee - Territory Sales Lead in Martinsville, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Anderson Merchandisers full-time (More than 10 years)

    Pros

    Anderson paid a good wage...had great benefits...I left after 10 yrs to retire...I still enjoyed working with the associates and management ...had a great working relationship...Team leadership is very important...

    Cons

    Anderson got a little greedy and took on alot of clients over a few years...They wouldn't allow enough hours to get the projects completed like they should be 100%...

    Advice to Management

    Allow more time for employees...Communication is very important...Remember we are hard working human beings making it happen every day for the company to prosper


  9. Helpful (4)

    "lousy benefits no bonus or incentives"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TSL in San Bernardino, CA
    Former Employee - TSL in San Bernardino, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Anderson Merchandisers full-time

    Pros

    Work unsupervised, occasional free movie, paid vacation after a year. paid sick days and holidays

    Cons

    No room for advancement. no raises. Very costly high deductible insurance for full timers only

    Advice to Management

    You get what you pay for, if you don't take care of your people your people won't take care of you, or get better offers and leave


  10. Helpful (6)

    "I Guess."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Specialist
    Former Employee - Merchandising Specialist
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free merchandise every now and then

    Cons

    They told me the hours are flexible, what they meant was, "you'll work when we want you to,and if you are off and we need you, then you MUST be flexible and come in.

    Advice to Management

    Work better with lower level employees, the only time i spoke to my direct manager was the first day of training.


  11. Helpful (5)

    "Hard work for what they pay you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Some flexibility on days and times of work. Always something to do to keep you busy.

    Cons

    Low pay for the type of work that you do. Often have to work strange hours in the middle of the night at Wal-mart by yourself for new releases and special projects.

    Advice to Management

    Pay your people better to retain quality employees.



Showing 347 of 349 reviews
Reset Filters