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Angi Employee Reviews about "upper management"

Updated Apr 4, 2019

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Found 26 of over 3,280 reviews

3.1
45%
Recommend to a Friend
50%
Approve of CEO
Angi CEO Oisin Hanrahan
Oisin Hanrahan
801 Ratings
Pros
  • "Younger work environment, challenging(in 49 reviews)

  • "Casual atmosphere and dress code(in 47 reviews)

  • Cons
  • "Upper management listens to rumors and has favorites(in 26 reviews)

  • "They con service providers out of their money(in 20 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "upper management"

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    1. 4.0
      Current Employee, more than 3 years

      Fantastic Company Before Going Public

      Apr 4, 2019 - Account Manager in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Compensation, Benefits, Facilities, Culture, and Location.

      Cons

      Upper Management Zero Stock Options Unrealistic Monthly Quotas Terrible Company Ads Featuring Angie Hicks Lack of Innovation

      Continue reading
      3 people found this review helpful

      Angi Response

      Social Media Manager

      We’re happy to hear about your experience regarding our company culture, location, and benefits. We are dedicated to putting our employees first and we’re happy to have you on the team! We're saddened to hear your experience when it comes to management and innovative ideas. Your feedback is incredibly valuable to us and we sincerely hope that you've been able to express your concerns with leadership and/or HR. If not, we strongly suggest you bring it to their attention so that it can be addressed. Thanks again for submitting your review!

    2. 4.0
      Current Employee, more than 1 year

      Good Overall With Some Dysfunction

      Sep 27, 2016 - Software Engineer in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Laid back atmosphere. Specific to engineering department: Within reason and depending on your team you can come in when you want and leave when you want as long as you put in your eight hours. There are many talented employees who want to make an impact.

      Cons

      The engineering department is set in it's ways in many respects. They recently did a fairly significant reorg that is a step in the right direction, but there is still a decent amount of bureaucracy. Upper management has a desire to iterate quickly, as do many employees at the individual contributor level, but middle management has a desire to cover their behind with a preference towards being perfectionist and with an insistence that every bit of work be analyzed to death. There are a couple sub-departments -- devops, product -- that still seem to be forming and are somewhat lacking in direction.

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    3. 2.0
      Current Employee, more than 1 year

      Traditional Ad Sales - Life Literally Gets Worse By the Day

      Oct 14, 2015 - Advertising Sales Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      4 wks PTO (suddenly very strict about keeping track of it) Casual dress Downtown location 37.5 hour workweeks as of now (but a bit of a con, as it used to be a 35 hour work week)

      Cons

      Constant changes in comp plans make it impossible to feel comfortable about your own livelihood - expect drastic pay cuts frequently and at random Upper management always going in several directions at once with little organization - like chicken with their heads cut off Job constantly under threat - employees are made to understand how dispensable they are on a daily basis Used to have extremely flexible scheduling and that's a thing of the past - now even lunch breaks are mandatorily scheduled and highly monitored Healthcare and 401k match not incredibly competitive with industry standards The morale is at an all time low, and it feels like literally every day conditions worsen.

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      8 people found this review helpful
    4. 2.0
      Current Employee, more than 5 years

      No clear direction

      Feb 17, 2016 - Data in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      New medical center across the street from campus that carries several prescription drugs. And since the insurance changed from a high deductible to an extremely high deductible, you're almost forced to go there. Onsite diner and the food is very good, just pricey.

      Cons

      The buildings are absolutely disgusting from cockroaches to mice, the buildings stink and some of them feel like they're about to fall apart. No clear direction from upper management most likely because they quit or get fired so quickly. AL burns through leadership shockingly fast and it causes a lot of false starts, bad ideas and poor execution. Extremely high rate of employee attrition because the leadership is lacking and the outlook is bleak. It's become very depressing. Horrible insurance, the deductible is $3,000 for a single person.

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      4 people found this review helpful
    5. 2.0
      Current Employee, more than 1 year

      Ok. Seems like most of Engineering is lost

      May 8, 2014 - Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of room for learning, and grasping new concepts. Some amazing talented developers work here.

      Cons

      Upper management seems non-existent. Hiring processes are terrible and the recruiting strategy doesn't work. Many extremely talented staff members have left, often caused by lack of direction, and exhaustion. Often times coworkers end up picking up the work of an under performing coworker. Just seems that everyone is running around like a chicken with it's head cut off. Over the past 3 years we've decided to abandon 2 languages and have rewritten the site twice.

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      4 people found this review helpful
    6. 1.0
      Former Employee, more than 1 year

      In one word: Unprofessional.

      May 17, 2013 - Sales Coordinator in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Having a laid back atmosphere, a gym on site, being able to wear pajamas to work, and everything else that sounds like college would be a pro if anything about "working" for the company was great.

      Cons

      I had three positions within the company (mainly took another job to get away from my awful manager) and worked for an even worse manager. I didn't think that was possible. It is all politics and all a big party at Angie's List. The service providers are not valued, the members are not valued, and the employees are definitely not valued. My family and friends were absolutely horrified at the stories I would tell. I never saw anyone in upper management actually manage. Sales is lucrative but the stress is no way to live. The stress doesn't come from the actual sale..it comes from having no leadership and the leadership you do have, will turn on you when it suits them. Any other position outside of sales is low paying and very boring work.

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      3 people found this review helpful
    7. 2.0
      Former Employee, more than 1 year

      If you are looking for extra beer money, this is the place to work.

      Feb 9, 2014 - Advertising Sales Consultant in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The only pro that I can think of is that you can wear whatever you want to. No structure, so you can literally work when you please.

      Cons

      No Structure at all in this place. Only get promoted if you are friends with upper management. They promise a high income at the beginning, but you never see it. HUGE turnover rate with advertising sales reps. They hire too many people who want to make $24/year, and never want to retain good talent unless your a drinking buddy of the director.

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    8. 4.0
      Current Employee

      Find the right managers and it's a great place to learn!

      Sep 5, 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1) Ideas coming from anyone are valued 2) Nice campus and culture. Campus has a lot of places outside to sit and work. People usually just ware casual clothes

      Cons

      1) Sometimes one can feel as if their are conflicting priorities being sent by upper management

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    9. 2.0
      Former Employee, less than 1 year

      OK job for recent grad with no outside work responsibilities

      Jun 5, 2014 - Advertising Sales Consultant in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Casual dress code, onsite gym, health and fitness programs and onsite personal trainer, laid back and fun office environment, most employees are nice

      Cons

      Your health benefits are terrible, and the premiums are high. Couple this with an extremely low base pay, and if you have anyone other than yourself on your plan, you will be taking home peanuts after this and taxes. This job is good for young people who have little to no outside work responsibilities. If you have a child in school/daycare, a spouse, family, etc, that require you to work "normal" hours, you will not succeed. Managers want you in your chair 12+ hours a day, but you'll only get paid for 8. You do get 20 days of PTO, but you if you take them, for any reason, it will be held against you. You will be expected to work late nights and Saturdays if you want to "succeed". The compensation plan is a joke, as is the warning cycle. The warning cycle exists to scare people, and at the end they will fire who they want to fire, and keep who they want to keep. There is zero communication within upper management and less, if possible, from management to reps. No one ever has any idea what was going on. The motto seems to be, "That's Angie's List", meaning the company would rather embrace poor communication and no structure instead of implementing changes that would help its employees and its growth. One of Angie's List core values is "Be frugal" which they exercise in choosing the worst buildings in the city. In every office I worked in there were mice and other rodents, insects, and no climate control. If it was cold outside it was cold inside, and vice versa. Unfortunately, the company has a very "fraternity" feel to it, meaning it promotes based on camaraderie and sales merit instead of management experience and potential. As a result, most managers have no clue how to lead and manage a team. Suffice to say, being a good sales rep DOES NOT mean you will be a good manager. Most managers spent their days shooting the breeze, taking tons of smoke breaks, and playing on the Internet. When they do decide to manage, prepare to be micromanaged to the extreme, with hour long "call blitzes" in which you are yelled at if you get out of your chair. The cold calling itself is tedious and exhausting, with most companies having been called for years. They either do not answer or hang up on you immediately. Management then wants you to use Google voice or purchase a "spoof" card to get the service provider to answer. These tactics are shady at best. The territory is extremely over-saturated, and you are expected to call repeatedly, in spite of the service provider showing no interest. If you are a recent college grad looking for a fun work environment and a starter job, and you have little to no responsibilities outside of work, you can do decently well here if you are willing to work for it, but it won't be easy. Otherwise, I recommend choosing another company to work for.

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      8 people found this review helpful
    10. 2.0
      Former Employee, more than 5 years

      Started out great, leadership killed the company.

      Sep 11, 2018 - Account Manager in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Met great people, made great money for a few years.

      Cons

      The company started out great and really grew over the years. I started at the company when there were around 300 people. Everyone around me were hardworking, smart, intelligent people, and then as we started to grow they started promoting the brown nosers in the company to management. To be a manager at Angie's List you had to have no soul, no opinion, and be a complete yes man/woman. Almost everyone they made managers were people that were just good enough at their job to not get fired, and they were the only ones that wanted to be managers because it usually meant taking a pay cut, but better than no job. The managers could literally be replaced by robots, because all they did was push refresh on the dashboards to see if their team was any closer to goal so they could get their bonus that they did not earn a penny of. When you asked them to help you on a deal, they would sometimes help and hop on a call but immediately just undercut your pricing and do whatever it took to get a deal signed and closed, because at the end of the day all they cared about was their needle moving toward goal, not your personal success as an individual. Slowly over the years the company started to go down hill. The comp plan had been changed more times than we could count, and they were always just over correcting previous mistakes that some idiot in upper management made. As the years went on they pretty much hired any one with a pulse, which made being proud of where you work very difficult. I went from working with some of the best in Indy, to working along side people equivalent to used car salesmen that used cheap tricks to hit goal and screw over the customers on a regular basis. Company functions were embarrassing to be at since people were often over served and were all hooking up with each other. It was honestly as bad or worse than high school. All in all this company could have been great, but poor management, led by even worse management, then somehow even worse management led this company straight into the toilet which led to it being bought out by it's biggest competitor, which now everyone seems to think is a "good thing" even though everyone knows that Home Advisor is ten times shadier than Angie's List ever was.

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      5 people found this review helpful
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