Angie's List Reviews | Glassdoor

Angie's List Reviews

Updated May 2, 2018
530 reviews

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2.9
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Chris Terrill
6 Ratings

530 Employee Reviews

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Pros
  • Dress code, culture on most teams, compensation, benefits (in 44 reviews)

  • They are good about work-life balance (in 18 reviews)

Cons
  • Sometimes one can feel as if their are conflicting priorities being sent by upper management (in 23 reviews)

  • There is no sales skills involved due to overwhelming potential service providers with calls (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Strategic National Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Strategic Sales in Indianapolis, IN
    Former Employee - National Strategic Sales in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Angie's List full-time (More than 5 years)

    Pros

    This was once the best job I ever had from culture to the compensation and the opportunity you had. Everyone helped each other and valued how to make the job better!

    Cons

    The merger took place in which we were tricked into becoming Homeadvisor employees and then had over $300,000 dollars in residuals taken that our team had earned over the last year and had our salary lowered so they could look better to there board members. This company has terrible practices to get sales and are not professional the ways they have you speak with contractors. Contractors have a law suit that is spot on with there bad business practices. Steer clear of this company.

    Advice to Management

    Listen to employees who are in the seat that do the job day in and day out. You can not make decisions on how to do the job when you have no idea how it works.

    Angie's List Response

    May 16, 2018 – Digital PR Manager

    Appreciate the review. It’s good to know you valued the culture, people and opportunities you’ve had while working here, and I’m disappointed to know that your feelings have changed. It is also... More


  2. "Not the place it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Angie's List full-time (More than a year)

    Pros

    Still working with the few left overs

    Cons

    Work load has increased tremendously

    Advice to Management

    LISTEN

    Angie's List Response

    May 23, 2018 – Digital PR Manager

    Thanks for the review. I’m sorry to read that your feelings about working at Angie’s List have changed. We are always looking to improve and better support our employees. If you have any specific... More

  3. "Account Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Indianapolis, IN
    Former Employee - Account Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Angie's List full-time (More than 3 years)

    Pros

    Positive culture with great people, benefits, and compensation. Unfortunately the company sold to IAC which is a much more corporate company.

    Cons

    Unfortunately the company sol to a much more corporate company and I lost my position as an account manager.

    Advice to Management

    My management experience was great before my manager was let go during the merger.

    Angie's List Response

    Apr 10, 2018 – Digital PR Manager

    I appreciate the honest review. It's unfortunate to hear that you didn't enjoy your new sales role with HomeAdvisor. We went to great lengths to develop and coach those that transitioned from... More


  4. Helpful (1)

    "Account Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Management Silver Ll in Indianapolis, IN
    Former Employee - Account Management Silver Ll in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Angie's List full-time (More than 3 years)

    Pros

    In my 4 years at Angie’s List the most valuable take away is definitely the co workers you become so close with, when things got tough you never felt alone.

    Cons

    I can fully say I LOVED my job for the first two and a half years of emoloyement. Everything from culture to compensation was more than enjoyable. But that’s not what this company is today. Employees (especially those in account management) are always told they are the engine of this company and that they drive revenue. Unfortunately, now account management is being asked to continue to sell a product, renew product and increased pricings of 30 percent on average, for a product they won’t put money into. The product is broken and doesn’t provide the type of quality traffic for its clients the way it once did. Management meetings have been held, multiple employers have voiced all of this at town halls with the new CEO, all of which they brush under the rug. Angie’s List was once an amazing company and something I took pride in when asked what company i worked for. It’s truly sad that even with the merger and the money available to be put back into the product to begin to take care of their clients again that they don’t see what they are asking people to continue to sell is morally wrong. They will continue to lose their top talent because of this. A sinking ship.

    Advice to Management

    Listen to what your employees are voicing to you, it is truly sad that this is such an easy thing to do but hardly ever done.

    Angie's List Response

    May 2, 2018 – Digital PR Manager

    Thanks for taking the time to write a review. While I’m glad to know you feel supported by your co-workers, I’m disappointed to hear your feelings regarding how we’ve grown. We take employee feedback... More


  5. "Big Deal Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Angie's List full-time

    Pros

    work life ratio was great

    Cons

    none really that i can think of

    Angie's List Response

    Apr 12, 2018 – Digital PR Manager

    Appreciate the review. Creating a healthy work/life balance is a priority of ours, so I’m glad to hear you were able to enjoy that. Best of luck. – Shannon Garcia-Lewis, SVP, HR


  6. Helpful (2)

    "1"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Angie's List full-time

    Pros

    genuine employees to sit by and relate

    Cons

    Management is awful and doesnt know more than babysitting a puppy

    Angie's List Response

    Apr 12, 2018 – Digital PR Manager

    Thanks for the review. I’m sorry to read about your feelings on management – please feel free to reach out to myself directly if you have specific feedback or concerns so we can work to get them... More


  7. "The people awesome pay was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The people i worked with was amazing

    Cons

    tend to underpay some analyst and be competative for others.

    Angie's List Response

    Apr 12, 2018 – Digital PR Manager

    Thanks for taking the time to write a review. It’s great to hear you get along well with your colleagues. If you have specific feedback regarding compensation, please feel free to set up some time... More

  8. "Fun place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Angie's List full-time

    Pros

    Great job keeping employees engaged

    Cons

    No clear path for advancement.

    Advice to Management

    Create job titles and career paths

    Angie's List Response

    Mar 23, 2018 – Digital PR Manager

    Thanks for taking the time to write a review. As we move through this transition period, we are dedicated to creating more paths for career growth and advancement. Best of luck, and I appreciate your... More


  9. "good company love Angie"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Angie's List full-time

    Pros

    passion from everyone, top management team down to every engineer, every sales person, every customer services rep. loved the company

    Cons

    technology leadership could use more help, product vision and direction zigging zagging

    Angie's List Response

    Mar 14, 2018 – Digital PR Manager

    Appreciate the review. It’s wonderful to know that you had such great experiences with all your co-workers and managers – including Angie! Thanks for the honest feedback, and best of luck. – Tom... More


  10. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Angie's List full-time (More than a year)

    Pros

    Culture, Benefits, Forward-thinking strategy, Dedicate employees, Local reputation and customer satisfaction

    Cons

    Spread out buildings and older office space

    Angie's List Response

    Mar 14, 2018 – Digital PR Manager

    Thanks for the review! It’s great to know you feel so good about the company you work for. It’s employees like you that make Angie’s List culture so great. I appreciate the feedback as well. Great... More


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