Angie's List Reviews | Glassdoor

Angie's List Reviews

Updated October 9, 2017
494 reviews

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2.8
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Scott Durchslag
131 Ratings

494 Employee Reviews

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Pros
  • Dress code, culture on most teams, compensation, benefits (in 42 reviews)

  • They are good about work-life balance (in 18 reviews)

Cons
  • Sometimes one can feel as if their are conflicting priorities being sent by upper management (in 23 reviews)

  • There is no sales skills involved due to overwhelming potential service providers with calls (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good company, better people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Indianapolis, IN
    Former Employee - Sales Representative in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Angie's List full-time (More than 3 years)

    Pros

    Angie's List has a great company culture as I was lucky enough to work with superiors who were truly invested in my success and well-being. The hoky department in charge of corporate culture/happiness wasn't needed, because the people made it exist and the from the CEO all the way down the message was that we are a family that takes care of its own. Of course, you have disgruntled employees--sales is hard and not for everyone, but those who had a talent for it and worked hard found success almost invariably. Those that tried to coast, hide, or do just enough often found themselves frustrated.

    Cons

    The biggest drawback was that the IT team wasn't up to the challenge of taking the company where it needed to go and hence they found themselves bought by Home Advisor after falling way behind. It's tantalizing to think of where the company would be right now if they had top-notch IT development abilities five years ago. Perhaps the merger will help in this regard.


  2. "Discovery Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Discovery Representative in Indianapolis, IN
    Former Employee - Discovery Representative in Indianapolis, IN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Angie's List full-time (More than a year)

    Pros

    + Great, Relaxed Culture and Nice Office Space
    + Solid Salary
    + Opp to Make More and Advance Within The Company

    Cons

    + Can Be High Pressure at the End of the Month (it you don’t do your job)
    + A LOT of Pilots and Changes CONSTANTLY

    Advice to Management

    POUR IT ON

  3. "Marketing and Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing Manager in Portland, OR
    Former Employee - Sales and Marketing Manager in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Angie's List full-time (More than 5 years)

    Pros

    The first 5 years were it was a great company to work for. The company was bought by Home Advisor and has since went down hill!

    Cons

    Home Advisor bought them out.

    Advice to Management

    I wouldn't suggest anyone to work for this company anymore!


  4. "Account Management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Angie's List full-time

    Pros

    Build amazing relationships with clients and work with amazing people

    Cons

    Currently going through an acquisition


  5. "Always on Your Toes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Angie's List full-time (More than 3 years)

    Pros

    I love Angie's List! I have had multiple career opportunities due to my hard work and continue to see more opportunities in the future. My hours are great, work- life balance is (for the most part) good, and every team I've been on has been supportive and fun! You're always on your toes and need to be ok with always evolving and changing.

    Cons

    Communication and understanding other other departments can be better. This would help everyone across the board in the company.

    Advice to Management

    Buy in comes from the leadership, down to managers, down to reps. If Leadership and managers aren't bought in on something, don't expect reps to be on board. Be open to change and show the reps you care. Give them your time and attention to help them be successful.


  6. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Care Representative in Indianapolis, IN
    Current Employee - Member Care Representative in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Angie's List full-time (More than 3 years)

    Pros

    I absolutely love this company.

    Cons

    I have nothing negative to say.


  7. "Fantastic Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Compliance in Indianapolis, IN
    Current Employee - Contract Compliance in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Angie's List full-time (More than 3 years)

    Pros

    1) benefits galore - full medical/dental/vision available, on-site health clinic, Employee Happiness committee, casual dress

    2) opportunity to move up within the company

    3) Open-Door policy with Management, executive level included

    Cons

    The opportunities to move up within the company are more rare than not - unless someone leaves, you'll hit a ceiling and have to decide to wait it out within your department/section or decide to change paths.

    Advice to Management

    Keep the transparent communication going!

  8. "It all started out so well..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Angie's List full-time (More than a year)

    Pros

    Angie's List is really a 23 year old start up. Or at least functions as such. I came for the opportunities to help the company move into the stage.

    Cons

    What I found was good intentioned people who had been there WAY too long and were just moved from department to department without the necessary skills to actually do the job. There is no career advancement opportunities just lateral moves and unjustified titles. My favorite part was the people - they are good people and most work hard and want to better the company.

    Advice to Management

    Don't let all your talent walk out the door. Pay your employees fairly and provide growth opportunities to learn new skills and a development budget for each person.


  9. "discovery rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Discovery Representative in Indianapolis, IN
    Former Employee - Discovery Representative in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Angie's List full-time (More than a year)

    Pros

    Great team environment and you don't have to wear a suit and tie everyday.

    Cons

    very repetitive and all the accounts have been called so many times its hard to not have someone curse you out if they answer.

    Advice to Management

    take the advice from your employees and share the good territories with others.


  10. "Working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Angie's List full-time

    Pros

    Laid back working environment and understanding managers

    Cons

    Always wonder if you will continue having a job


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