Angie's List Reviews | Glassdoor

Angie's List Reviews

Updated November 2, 2017
113 reviews

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Chris Terrill
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113 Employee Reviews

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Pros
  • Dress code, culture on most teams, compensation, benefits (in 44 reviews)

  • They are good about work-life balance (in 18 reviews)

Cons
  • Sometimes one can feel as if their are conflicting priorities being sent by upper management (in 23 reviews)

  • There is no sales skills involved due to overwhelming potential service providers with calls (in 18 reviews)

More Pros and Cons

  1. "Disorganized and has no future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Indianapolis, IN
    Former Employee - Sales in Indianapolis, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Angie's List full-time (More than 3 years)

    Pros

    Relaxed work environment
    Casual dress code
    Decent paid time off
    Gym on campus
    Good parking available
    Good pay and benefits

    Cons

    This place is run like a circus. No one in management knows what is going on and they only have made a profit once in over 20 years. Emloyees are not promoted based on their performance but rather if you are in the "popular" crowd. Many managers have no business being managers. Nothing is professional there and the turnover rate is unbelievable! If you want no advancement in your career and absolutely no professionalism, this place would be a great choice!

    Advice to Management

    Listen to your workers. Try to think logically if something could work before you pull the trigger.


  2. "discovery rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Discovery Representative in Indianapolis, IN
    Former Employee - Discovery Representative in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Angie's List full-time (More than a year)

    Pros

    Great team environment and you don't have to wear a suit and tie everyday.

    Cons

    very repetitive and all the accounts have been called so many times its hard to not have someone curse you out if they answer.

    Advice to Management

    take the advice from your employees and share the good territories with others.

  3. "Account Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Angie's List full-time

    Pros

    This company has Great employees.

    Cons

    No clear direction or transparency.


  4. "Objective Review of the Sales Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advertising Sales in Indianapolis, IN
    Former Employee - Advertising Sales in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Angie's List full-time (More than 5 years)

    Pros

    When I first started working at Angie's List, I LOVED my job! I made amazing money, had flexible hours and felt passionate about the services we offered. I made over $100k my first year. However, times change...leadership changed....the culture changed. After working for the List for 5 years, being "rewarded" by being placed on pilot programs, false promises and surviving at least 4 massive layoffs, I walked away from the SAME position making less than half of what I made in my first year.

    Cons

    Stressful, high pressure, one hand doesn't know what the other is doing, inconsistent and unreasonable expectations.

    Advice to Management

    See above.


  5. Helpful (3)

    "It was a good time while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Sales
    Former Employee - Member Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Angie's List full-time (More than 3 years)

    Pros

    Compensation, Dress Code, PTO, Ample Free Parking

    Cons

    Morale has plumeted. The company has been sold to the highest bidder, and instead of selling the company and calling it a day- they have been holding on closing the sale until the end of the 2017 year. They've fired hundreds of people, eliminated ENTIRE departments, and left people remaining to pick up the slack. It's not looking good.

    Advice to Management

    Good luck in all your future endeavors.


  6. "Loved it before, and it might return to glory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Indianapolis, IN
    Current Employee - Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Angie's List full-time (More than 3 years)

    Pros

    Many people who work or worked there were very passionate and put their energy and thoughts into their work. Despite flaws in business model, creativity and hard work allowed company to be successful for many years.

    Cons

    Frequently have new tasks assigned with no promotion or pay for these. Insanely bad communication practices from managers on up to executives. Intense silos for what is actually quite a small company.

    Advice to Management

    Listen to your employees, at least a little bit? In the almost five years I've been with the company, I've gotten the chance to give official feedback about my manager ONCE. There are no skip level meetings, no accountability for leaders as far as their subordinates can see, and very little support given to those attempting to learn and grow within the company.


  7. Helpful (1)

    "Advertising Sales - Eligibility Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Eligibility Representative in Indianapolis, IN
    Current Employee - Eligibility Representative in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Angie's List full-time (More than 3 years)

    Pros

    You can wear whatever you want, the culture is pretty great, they really try hard to have good work / family life balance. They have a very pretty modern campus, and cool employee events during the year. Pay is good for the city, although bonusing is very hard, so we mostly just rely on the base pay.

    Cons

    Management. LOTS of favoritism here, and some directors only promote men. Lots of bros tossing the football around during the day, and very little is done to actually work with their employees. Most of their day to day is putting out fires in our system, and when they're not doing that, they walk around and just talk. They get paid a lot, and many managers here are clueless on how to actually manage. Most of the sales reps who have been here a while don't even rely on their manager at all except when they need their permissions.

    Advice to Management

    Stop promoting people with no management experience.

  8. "Sales Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Indianapolis, IN
    Former Employee - Sales Executive in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Angie's List full-time (More than 10 years)

    Pros

    Casual dress work environment. Constantly striving for improvement.

    Cons

    Constant moving around of sales teams. Very poor sales training. No process.

    Advice to Management

    Develop a proven sales system to reduce turn over.


  9. Helpful (2)

    "Changing Landscape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Negative Outlook
    Disapproves of CEO

    I worked at Angie's List full-time (More than 3 years)

    Pros

    The people and campus were nice.

    Cons

    Culture is not what it used to be, and little to no chance of a longterm career there now.

    Years ago they failed to perfect their core product, over-extending into too many other non-revenue ventures.

    Advice to Management

    Should have perfected what you knew


  10. Helpful (2)

    "Good pay and people, poor management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Success Manager in Indianapolis, IN
    Former Employee - Client Success Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Angie's List full-time (More than a year)

    Pros

    Pays well, especially when you can meet your monthly sales goals. Downtown location is good. Most of the people at the rep level are good, fun people.

    Cons

    Poor organization. They don't provide the necessary tools to succeed at the role. Every month they put so much pressure on our department to excel and that we are what the company is relying on.


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