Anglian Home Improvements Reviews | Glassdoor

Anglian Home Improvements Reviews

Updated February 12, 2017
15 reviews

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Current Employees

3.2
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Anglian Home Improvements CEO Martin Kellett
Martin Kellett
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15 Employee Reviews

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  1. "Bringng back 'Team'"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwich, England (UK)
    Current Employee - Anonymous Employee in Norwich, England (UK)
    Recommends
    Positive Outlook

    I have been working at Anglian Home Improvements full-time (Less than a year)

    Pros

    Good solid workforce. Lots of improvements in progress. Development and progresson for the right calibre and attitude. Unique product to be proud of.

    Cons

    Morale and motivation lost on shop floor but signs are there for improvement. Canteen conditions not good but plans for better in pipeline.

    Advice to Management

    Improve facilities for eating, drinking and hygiene. Put people towards top of list of improvements alongside productivity projects not after.


  2. "Sawman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Line Operative in Norwich, England (UK)
    Current Employee - Production Line Operative in Norwich, England (UK)
    Recommends
    Positive Outlook

    Pros

    We make the best window out there and its given me a great standard of living and possible promotion opportunities

    Cons

    The shop floor staff aren't appreciated as much as they should be and should be more involved in improvements that are being made

    Advice to Management

    Involve everyone with all the pro's and cons of the business and get everyone onside and working together. Together we are one and together we work better


  3. "Improving all the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administration Coordinator in Bodmin, England (UK)
    Current Employee - Administration Coordinator in Bodmin, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Anglian Home Improvements full-time (More than a year)

    Pros

    Nice gang of people who care

    Cons

    Customer service at grass roots level needs support to improve

    Advice to Management

    Think about people not sales


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  5. Helpful (1)

    "I'm stuck here for now - as I must work off a debt to the company"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Representative in Gillingham, England (UK)
    Current Employee - Sales Representative in Gillingham, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Anglian Home Improvements full-time (More than a year)

    Pros

    The brochures are very glossy

    Cons

    Corners cut at every opportunity - Sales Reps are encouraged to mis-sell. Products are changed after survey to lower specs. Pay is clawed back whilst Directors get Bonuses.
    Contractors are the poorest I've seen


  6. "a okay sales job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Anglian Home Improvements full-time

    Pros

    Good training, good bonus schemes and incentives.

    Cons

    Poor organisation, a lot of recycled leads, surveys are not very transparent

    Advice to Management

    Take note of the sales people, there are people there with years of experience in all different roles that can help the company grow


  7. Helpful (1)

    "Customer Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administration Coordinator in Basingstoke, England (UK)
    Current Employee - Administration Coordinator in Basingstoke, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Anglian Home Improvements full-time (More than a year)

    Pros

    75% discount on all Home Improvements.

    Cons

    Poor Pay, bad customer services

    Advice to Management

    Care more about the customer and not just getting payment from them.


  8. "door canvasser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Canvasser in Taunton, England (UK)
    Current Freelancer - Canvasser in Taunton, England (UK)
    Recommends
    Positive Outlook

    I have been working at Anglian Home Improvements (More than a year)

    Pros

    Good team behind you with support if needed, good pay structure as well even tho its a commission based pay.

    Cons

    No basic wage so never guarantied wages so cant work out bills etc in advance, working in bad weather

    Advice to Management

    Lower pitch rate slightly and give basic wage for while so not skint on bad week


  9. Helpful (3)

    "Admin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administration Coordinator
    Current Employee - Administration Coordinator
    Doesn't Recommend
    Negative Outlook

    I have been working at Anglian Home Improvements full-time (More than a year)

    Pros

    Its a pleasure working with some of my colleagues who i see as family.

    Cons

    Management lie to you about opportunities for progression to keep you in the position your in. The pay doesnt reflect the amount of responsibilities that are put on you. Admin are made responsible for managers duties and not rewarded or even thanked for works achieved. You are encouraged to lie to exsisting customers who have remedial works outstanding in order to achieve revenue targets. Managers falsify figures to achieve revenue targets. There is little to no training and you are expected to just get on with it and learn yourself. The office conditions are appalling and in some cases not deemed a safe working environment. HR are more like counselling and are there to just listen and not action. Field managers are paid double what admin are and are either less experienced or just down right lazy and do the very minimum.
    If you are hard worker, good at your job and very helpful then you will just get took advantage of. Field managers are not employed on experience but employed on how well they know senior management. Management speak to admin like crap and laugh when its witnessed to make it look acceptable. Admin are not warned or punished when they speak to customers, with what can only be described as, disrespectful and appallingly.

    Advice to Management

    Shut down, restructure, review pay, review mangers experience to pay, give employees better incentives and career stepping stones then possibly think about reopening for business.


  10. "Anglian windows"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Line in Norwich, England (UK)
    Current Employee - Production Line in Norwich, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Anglian Home Improvements full-time (More than 10 years)

    Pros

    Local and average wage for area,wide range of jobs available for all ages and skill levels
    Car park and bike shed

    Cons

    Repetitive work,long hours,bad mangerment,poor maintained factory,no investment in new machinery
    Poor canteen

    Advice to Management

    Bonus system does not work


  11. "23 years so far...... still loving the Company and it values!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook

    I have been working at Anglian Home Improvements full-time (More than 10 years)

    Pros

    After 23 years it still inspires me to work for a business that is so customer focused yet still appreciates and rewards its people! if you are good and successful then this is the place to work

    Cons

    Gets a bit addictive and sometimes bit more free time with the family would be good!

    Advice to Management

    Carry on treating me this way and I'll carry on promoting your products.



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