Ann Sacks Tile & Stone Reviews | Glassdoor

Ann Sacks Tile & Stone Reviews

Updated May 28, 2019

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Found 31 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
34%
Recommend to a Friend
56%
Approve of CEO
Herbert V. Kohler
14 Ratings
  1. Helpful (9)

    "Outstanding Team Environment, Collaborative Leadership, Tremendous Earning Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook

    I have been working at Ann Sacks Tile & Stone full-time for more than 5 years

    Pros

    As a boutique brand within the Kohler group of companies, Ann Sacks has the benefit of large corporate resources, with the atmosphere of a much smaller, family-owned business. Associates across our network of 19 showrooms worldwide are known, opinions valued and achievements recognized. Every effort is made by leadership teams to support Associates and ensure they have the opportunities and resources to be successful.

    Cons

    Our success as a company has generated significant growth, and we have sometimes been challenged to keep pace. However, management teams and Associates work collaboratively to identify needs and respond vs react to ensure challenges are addressed with an action plan to resolve.

    Advice to Management

    Continue to encourage the open lines of communication that celebrates the 'wins,' and quickly takes responsibility for our challenges/opportunities as a company. This is one of the most valued parts of the culture we have established at Ann Sacks and a significant competitive advantage felt not only by our Associates, but the clients we serve.

    Ann Sacks Tile & Stone2016-03-14
  2. "Some managers have an age bias"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ann Sacks Tile & Stone full-time

    Pros

    good product, learning potential retail hours

    Cons

    age bias, was weird,, even my coworker noticed a certain manager talked to me with an attitude,, ignored me, i could cite many examples, but alas, would just sound like sour grapes or something, and i prefer non friction and just not talk in or out of work regarding work. wont put real location, also no exit interview for some odd reason, but then again, the manager filter probably hindered

    Advice to Management

    Let the store manager do the first interview, that way if she/he has an issue (they might not even be aware they have age bias) then more than likely wont send canidate to upper level interview, i felt upper level folks more than nice, but this person,,,,, (if you dont have anything nice to say, sit closer to me!!!)

    Ann Sacks Tile & Stone2019-05-29

    Ann Sacks Tile & Stone Response

    June 18, 2019HR Generalist

    Hi There, we do appreciate the note and would very much like to learn more if you’d be willing to share? Be assured that Kohler is an equal opportunity employer who makes a full commitment to ensuring our working environments are diverse and inclusive. In fact, we employ an entire ...

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  3. "Great business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ann Sacks Tile & Stone full-time for more than 3 years

    Pros

    Ann Sacks is the perfect size organization; small enough that people still know each other on a personal level (even from across the country) but big enough to allow opportunity for growth. Most Associates are smart, hard working and enjoy their work. The culture is evolving and moving in a very positive direction.

    Cons

    Processes and procedures can be slow to move forward. While this is improving, it's far from perfect.

    Ann Sacks Tile & Stone2019-05-03

    Ann Sacks Tile & Stone Response

    June 18, 2019HR Generalist

    Agree on all fronts! Ann Sacks does get the best of both worlds; small business feel with the ability to network within the teams and resources of the larger organization (Kohler Company). Additionally, it's great to hear from the 'front lines' that the planned improvements are ...

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  4. "Beautiful Showroom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beverly Hills, CA

    I worked at Ann Sacks Tile & Stone full-time

    Pros

    Exciting and creative environment with a beautiful showroom.

    Cons

    Sales team tends to complain about sales goals. Seems to be very competitive and unattainable.

    Ann Sacks Tile & Stone2019-04-02

    Ann Sacks Tile & Stone Response

    April 3, 2019

    Thanks for taking the time to chime in on our page. I couldn’t agree more, the L.A. showroom is stunning and definitely serves its purpose of inspiring design creativity. In actual fact, it recently underwent a remodel as we wanted to ensure the sales team had the best tools for ...

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  5. Helpful (2)

    "Ann Sacks doesn't Value it's Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ann Sacks Tile & Stone full-time for more than 3 years

    Pros

    Brand is awesome and the product is beautiful.

    Cons

    Ann Sacks doesn't give their employees the tools to be successful. They set unrealistic sales goals and the pressure to meet these goals in unrealistic. They do not want to spend any money to help an outside sales person develop relationships within the design industry. They require that you have a car, but do not give a car allowance or pay for parking, when several of their showrooms are in city locations where parking...

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    Advice to Management

    If you want your salespeople to reach 1 million a year in sales stop taking resources from the showrooms. If you are going to ask your sales people to take on more administrative tasks then you need to pay them a base plus commission.

    Ann Sacks Tile & Stone2019-05-01
  6. Helpful (2)

    "Toxic Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Showroom Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ann Sacks Tile & Stone full-time

    Pros

    Beautiful, high quality product. I worked with a wonderful group of associates in the showroom that were dedicated to providing a high level of service to our clients. Excellent company benefits through Kohler.

    Cons

    The ever changing culture is toxic! Corporate can’t seem to land on who they want to be to the client or how to service the showrooms/sales staff. The corporate office is like an extreme episode of “mean girls”. You have to kiss up to Kohler Senior Management - they do not want to hear any negative feedback.

    Advice to Management

    The President of the company has no direct communication with the sales teams or is open to feedback.

    Ann Sacks Tile & Stone2019-05-01
  7. Helpful (5)

    "Horrible corporate team and environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ann Sacks Tile & Stone full-time for more than 8 years

    Pros

    Zero in the plus column.

    Cons

    Too much to name. The former HR person should be in jail for her treatment and manipulation of employees and rule bending.

    Advice to Management

    Rehire the team that made Ann Sacks great before turning the once lovely brand into a retail joke.

    Ann Sacks Tile & Stone2019-03-20

    Ann Sacks Tile & Stone Response

    April 3, 2019

    Appreciate the feedback on your experience. It’s never easy to read comments such as this but we appreciate them because it allows us to recognize how far we’ve come. Highlight on the word ‘former’; a great leadership team can sometimes take trial and error to build. I can tell ...

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  8. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Ann Sacks Tile & Stone part-time for more than a year

    Pros

    Benefits, nice environment, great product,.

    Cons

    Specifying a project and then losing it when it goes out to bid.

    Advice to Management

    More support for sales staff. Dont bog them down with paperwork, free them so they can call on and help design for their clients.

    Ann Sacks Tile & Stone2018-05-17

    Ann Sacks Tile & Stone Response

    June 19, 2019HR Generalist

    It is a beautiful product we support! That being said all budgets are different, and we can sympathize fully with the frustration of a quoted project moving in another direction. On the administration, we’ve heard both sides. Some of our Account Managers prefer to handle the ...

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  9. Helpful (1)

    "Manager-Portland"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ann Sacks Tile & Stone full-time for less than a year

    Pros

    Recent management changes are creating new customer-focused initiatives. Getting back to core values

    Cons

    Lots of work still to be done to achieve the new vision of the company.

    Advice to Management

    Please, stay the course! Changes are greatly needed, but are right on target

    Ann Sacks Tile & Stone2018-02-11

    Ann Sacks Tile & Stone Response

    April 10, 2019

    Love your optimism; well said! Since the brand's inception, I can comfortably say this is the best time to be a part of the Ann Sacks team. May sound like corporate fluff, but if you've ever worked for a company that isn't constantly trying to identify ways to make itself better....you ...

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  10. Helpful (2)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ann Sacks Tile & Stone full-time

    Pros

    The place is okay. The only real Pro is the people in the office are pretty great.

    Cons

    High turnover. Constantly understaffed. Most are overworked, and underpaid.

    Ann Sacks Tile & Stone2017-11-14
Found 31 reviews