Ann Taylor Reviews in Chicago, IL | Glassdoor

Ann Taylor Chicago Reviews

Updated September 29, 2017
53 reviews

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Chicago, IL Area

3.6
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Ann Taylor CEO Gary Muto
Gary Muto
4 Ratings

53 Employee Reviews

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Pros
Cons
  • trying to get a weekend off is like pulling teeth so the whole work-life balance doesn't really apply here (in 73 reviews)

  • Remember to always fill more than 4 credit cards daily or you will be on the naughty list (in 181 reviews)

More Pros and Cons

  1. "working at ann taylor loft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Chicago, IL
    Current Employee - Sales Lead in Chicago, IL

    I have been working at Ann Taylor part-time (More than a year)

    Pros

    so many discounts on clothes, clients of all ages, visual merchandising is fun there

    Cons

    gossipy brand, constantly being asked to stay after shift is over due to poor scheduling

    Advice to Management

    don't expect you part time people to do full time work unless you're willing to pay them more.


  2. "Stylist / sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ann Taylor part-time (Less than a year)

    Pros

    Awesome discounts
    Great people
    Awesome client experience

    Cons

    Credit card applications are a big deal

    Advice to Management

    Making sure all associates know current policies that should be enforced

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ann Taylor part-time (More than a year)

    Pros

    - Good coworkers
    - Good store-level management

    Cons

    - Management was disorganized
    - Little oversight of Loss Prevention
    - Store was consistently disorganized


  4. "Could be better; could be worse."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Manager in Oakbrook Terrace, IL
    Current Employee - Co-Manager in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ann Taylor full-time (More than a year)

    Pros

    Great upper management
    Great discount
    Company organization is amazing

    Cons

    Limited advancement opportunities
    High turnover of management
    Other companies pay better


  5. "Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ann Taylor (More than a year)

    Pros

    Amazing employee discount and reward system. Promotes within. Flexibility to transfer locations. The Brand is very customer focused and honest. Lots of bonding and outings.

    Cons

    Catty, competitive culture. Terrible salary, only dollars more than level 1 employees. No creative liberty. Promotes based on friendships not merit. Dealt with issues by figuring out who to scapegoat and fire (as a manager, I was instructed to do this twice). Managers who aren't promoted but hired externally, receive no training and rely on store employees. The turnover rate is extremely high for management, most don't last 6 months. There aren't clear separations of duties so SM's usually rely heavily on the Leads and Co's, which I think could be a reason they leave so quickly.

    Advice to Management

    Treat your employees with the same respect and regard as you do your customers. Follow up with managers in person (over email they'll always gloss over real issues). Unplanned visits so you can get a real look at what everyday culture is like.


  6. "Sales Associate in Orland Park"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Orland Park, IL
    Former Employee - Retail Sales Associate in Orland Park, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ann Taylor part-time (More than a year)

    Pros

    Loved the discount
    Loved the women I worked with daily
    Lots of flexible hours
    Always opportunities for more hours

    Cons

    Difficult to ask for time off
    Management often forgot to put in my days off

    Advice to Management

    Scheduling organization is key


  7. "Depends on the culture of each store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Recommends
    No opinion of CEO

    I worked at Ann Taylor (Less than a year)

    Pros

    -50% discount on clothes
    -Flexible hours
    -Great co-workers

    Ann Inc. is a good company, overall. Your experience with the company will vary largely upon the location of your store, your store manager, and your co-workers. I worked at Loft in 2 different states. My experience in Chicago was rocky at first, but my managers and co-workers were always supportive. When I relocated, my experience was absolutely terrible. I worked with very young people who did not want to work and had no connection to the brand. My store manager was rude, petty, and micromanaged my every move. I was reminded on how to do my job every 10 minutes, even though I had been with the company long enough to know how to do my job. When I quit, I was threatened and then was not spoken to for the remainder of my employment with the company.

    Cons

    -Upholding company wide policies depends upon the store manager and location in which you work
    -Micromanaging
    -Poor pay for quite a bit of work
    -Lack of support from management
    -Rude customers; customers can do VERY disgusting things in your fitting room
    -Quality of clothing has sharply declined

    Advice to Management

    Trust your associates, especially if you offered them a temporary management position

  8. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great discount, flexible hours, good customer service, team environment and management support

    Cons

    Work/life balance issues, outdated processes/systems, decreasing sales, competitive landscape is a challenge, low base salary


  9. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loft Sales Lead in Naperville, IL
    Former Employee - Loft Sales Lead in Naperville, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ann Taylor part-time (More than 3 years)

    Pros

    Great clothes, genuine culture, a philanthropic environment (raising money for the Breast Cancer Research Foundation, St. Jude Children's Hospital, and community involvement in other initiatives at the store/district level) as well as leadership who actually care about their employees as well as the customers.

    Cons

    It's retail, so a retail schedule can be challenging--late nights and early mornings, and often in succession. Payroll/workload was also a challenge--often the designated workload from corporate (window displays, price changes, store sets) took longer than the hours actually allotted to us, causing us to have to cut payroll and work slim in other areas, especially towards the end of the week.

    Advice to Management

    Keep doing what you're doing! It was so valuable to have the style videos and style guides that would come out every season. The videos which showcased Gary/Joan/Austen really brought the brand and its decisions to life.


  10. "Very high volume."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PT Sales Associate in Chicago, IL
    Former Employee - PT Sales Associate in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ann Taylor part-time (Less than a year)

    Pros

    50% off all FP items. 75% off one FP item from each department every season.

    Cons

    Very high volume, mostly tourists. Following the 2016 re-branding, seamstresses would come in and complain about quality of fabric (mostly dry-clean only) and tailoring.


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