Ann Taylor Reviews

Updated May 5, 2021

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3.7
63%
Recommend to a Friend
69%
Approve of CEO
Ann Taylor CEO Gary Muto
Gary Muto
296 Ratings
Pros
  • "Friendly Environment, Flexible Hours, Great Discount(in 312 reviews)

  • "Overall great people, great pay for retail position, if you shop there the employee discount system is pretty good(in 217 reviews)

  • Cons
  • "Always pushing credit cards to customers(in 223 reviews)

  • "Upper management does not take the time to get to know their people(in 108 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Ann Taylor and is not affected by filters.

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    1. 5.0
      Former Employee, less than 1 year

      Loved it!

      May 4, 2021 - Sales Associate in Princeton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ample room for growth Fun environment

      Cons

      None I can think of

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    2. 2.0
      Former Employee, more than 3 years

      Stressful

      Feb 2, 2021 - Store Co-Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There’s opportunity to work your way up into higher positions fast. You just have to do the work, be independent, trustworthy, motivated, and organized. The discount is great and some stores have an amazing community of workers that make it feel like a home. But emphasis on the “some”...

      Cons

      Stressful, consistently hiring new people because of high turnover rates due to demanding job with crappy pay. The expectations for our windows at the time were ridiculous. They made us come in extremely early (5:30a) or stay really late (2am) just to put them together. It wasn’t just mannequins, they made us put together elaborate displays with foams archways connected, fish line, flowers hanging down the wall, etc. This is something other companies would hire professionals to do, not retail employees. At some point, the store Manager quit and I was stuck doing a two persons job by myself with minimal help from my district manager or other managers. It took them about 3 months before they filled it with someone who was interested from the start and was a store manager somewhere else with a backup store manager ready to go. Lacking a store manager was already a struggle but the district manager also expected my store to be on top of everything and exceeding goals because our sales put us in the top 20 ann taylor stores in the company. Being short staffed didn’t help, but they refused to allow higher wages to keep my employees. Also steaming 40+ boxes worth of clothes every week without a dedicated team to do it is ridiculous.

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    3. 4.0
      Current Employee, less than 1 year

      Good company

      May 3, 2021 - Store Manager in Aurora, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good discount and fair pay

      Cons

      large amount of work load and consistent payroll changes

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    4. 4.0
      Current Employee, more than 3 years

      Great company

      Apr 22, 2021 - Store Co-Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Store level members are a joy to work with. They really grow as a family under the right leadership and make customers experiences easy and fun.

      Cons

      Covid has made a major negative impact on corporate leadership and many are losing their jobs right now.

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    5. 5.0
      Former Employee, less than 1 year

      Nice

      Apr 28, 2021 - Salesperson in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount is pretty good 75%

      Cons

      Hours are not the bedt

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    6. 4.0
      Current Employee, less than 1 year

      Good work environment

      Apr 27, 2021 - Full Time Sales Lead in Saint Peters, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible, low volume store, relaxed

      Cons

      low coverage, hard to find employees

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      Ann Taylor Response

      Head of HR

      Thanks for leaving the review, unfortunately it's been left on the wrong employers site. We are not based in USA and we don't operate stores. I've asked Glassdoor to remove this

    7. 5.0
      Former Employee, more than 8 years

      Great

      Apr 25, 2021 - Store Manager in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great peer group and company values

      Cons

      Work life balance could have be better

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    8. 4.0
      Former Employee, less than 1 year

      Pretty Good!

      Apr 23, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great management to work under

      Cons

      Not a lot of time off around the holidays- time off wasn’t fairly distributed

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    9. 5.0
      Current Employee, less than 1 year

      great place

      Apr 25, 2021 - Sales Associate in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great people to work with

      Cons

      long hours per shift but manageable

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    10. 5.0
      Former Employee, more than 3 years

      Good job

      Apr 14, 2021 - Sales Leader in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy, folded clothes and chat with clients all day. A little paperwork, but nothing a well-trained ape couldn’t do.

      Cons

      I mean... none? It was easy, my coworkers were fun, and I enjoyed being able to help shoppers feel beautiful.

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    Viewing 1 - 10 of 2,666 Reviews

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