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Ann Taylor Reviews
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    Found 2236 reviews

    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    65%
    Recommend to a Friend
    69%
    Approve of CEO
    Ann Taylor CEO Gary Muto
    Gary Muto
    201 Ratings
    Pros

    • "Flexible timings, great discount and customer service experience" (in 287 reviews)

    • "Very fun atmosphere, always uplifting and excellent work-life balance" (in 71 reviews)

    Cons

    • "slow sales environment on non-holidays; pay is on the low end of sales positions; management plays favorites; difficult work/ life balance" (in 78 reviews)

    • "Their credit cards are also somewhat confusing" (in 203 reviews)

    More Pros and Cons

    1. Sales Associate

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Panama City Beach, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Ann Taylor part-time for more than a year

      Pros

      Store manager was phenomenal! She worked well with my schedule, I was trained thoroughly, and the atmosphere with the managers and employees was great! Also, the clothes are super cute and employees get GREAT discounts!

      Cons

      I cannot think of any cons! I loved working here!

    2. Great Place to Work

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ann Taylor full-time for more than 2 years

      Pros

      They allow you to really connect with customers and other associates. They also provide you with opportunities to grow within the company, if desired.

      Cons

      You have to verbally express your intentions for promotion. They will not assume or offer new jobs even if you’ve been there years.

      3. Join the Ann Taylor team
      See Our Latest Jobs

    3. Okay but lots of labor

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at Ann Taylor full-time for more than 2 years

      Pros

      Clothes discounts and benefits are okay.

      Cons

      Super workload, have to work stock and cleaning up with no employees

      Advice to Management

      Make environment a good environment and not so catty

    4. Great company

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager 
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Ann Taylor full-time for more than 6 years

      Pros

      Maternity leave Pto Work life balance

      Cons

      Salary In house support based on sales

    5. Bad culture

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Co-Manager in New York, NY
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Ann Taylor full-time for more than 6 years

      Pros

      Great discount and Benefits. Clothing is improving

      Cons

      Higher management is very bad

    6. Uncaring and ghosted me

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Kansas City, KS
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Ann Taylor part-time for more than a year

      Pros

      Good money The store was busy They had food sometimes

      Cons

      Bad management Inconsiderate to students Unprofessional

      Advice to Management

      You should listen to students when they you they have school and that’s their priority. I wasn’t able to work the shifts she had given me because I was busy with exams. Then after this they stopped contacting me entirely to send the schedule to me.

    7. Ann Taylor

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in Louisville, KY

      I have been working at Ann Taylor full-time for more than 4 years

      Pros

      Vacation time and benefits

      Cons

      Opportunity for advancement after store manager level is very rare.

    8. Asks too much of staff, but amazing team

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Lead Manager in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ann Taylor full-time for more than 4 years

      Pros

      I have loved being a part of this brand! Love the products and the associate discount. Great teams at the store level and there are opportunities for growth.

      Cons

      Common for retail, but I felt underpaid for the amount of work I was asked to complete. Can’t make much of a career unless you want to be a SM or DM, specialities are only at the corporate office in NYC.

      Advice to Management

      Ask less of store level management or give them a raise, there are a lot of tasks and metric goals forced on them

    9. Sales Lead Interview

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Lead in Myrtle Beach, SC
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Ann Taylor full-time for more than 2 years

      Pros

      The job was fairly easy. I managed approximately 6 sales associates in total.

      Cons

      The store was always understaffed.

    10. Rewarding

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I worked at Ann Taylor part-time

      Pros

      Flexible schedule, multiple opportunities for growth, wonderful coworkers, good training, great clientele!

      Cons

      Holidays get a bit hectic but with a great you can conquer and drive results!

      Advice to Management

      N/A

    Found 2236 reviews