Ann Taylor Reviews | Glassdoor

Ann Taylor Reviews

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Found 2236 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
69%
Approve of CEO
Ann Taylor CEO Gary Muto
Gary Muto
201 Ratings
Pros
  • "Flexible timings, great discount and customer service experience(in 287 reviews)

  • "Very fun atmosphere, always uplifting and excellent work-life balance(in 71 reviews)

Cons
  • "slow sales environment on non-holidays; pay is on the low end of sales positions; management plays favorites; difficult work/ life balance(in 78 reviews)

  • "Their credit cards are also somewhat confusing(in 203 reviews)

More Pros and Cons
  1. Sales Associate

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Panama City Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ann Taylor part-time for more than a year

    Pros

    Store manager was phenomenal! She worked well with my schedule, I was trained thoroughly, and the atmosphere with the managers and employees was great! Also, the clothes are super cute and employees get GREAT discounts!

    Cons

    I cannot think of any cons! I loved working here!

  2. Great Place to Work

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ann Taylor full-time for more than 2 years

    Pros

    They allow you to really connect with customers and other associates. They also provide you with opportunities to grow within the company, if desired.

    Cons

    You have to verbally express your intentions for promotion. They will not assume or offer new jobs even if you’ve been there years.

  3. Okay but lots of labor

    StarStarStarStarStar
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    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Ann Taylor full-time for more than 2 years

    Pros

    Clothes discounts and benefits are okay.

    Cons

    Super workload, have to work stock and cleaning up with no employees

    Advice to Management

    Make environment a good environment and not so catty

  4. Great company

    StarStarStarStarStar
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    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Ann Taylor full-time for more than 6 years

    Pros

    Maternity leave Pto Work life balance

    Cons

    Salary In house support based on sales

  5. Bad culture

    StarStarStarStarStar
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    • Compensation and Benefits
    • Senior Management
    Former Employee - Co-Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ann Taylor full-time for more than 6 years

    Pros

    Great discount and Benefits. Clothing is improving

    Cons

    Higher management is very bad

  6. Uncaring and ghosted me

    StarStarStarStarStar
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    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Kansas City, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ann Taylor part-time for more than a year

    Pros

    Good money The store was busy They had food sometimes

    Cons

    Bad management Inconsiderate to students Unprofessional

    Advice to Management

    You should listen to students when they you they have school and that’s their priority. I wasn’t able to work the shifts she had given me because I was busy with exams. Then after this they stopped contacting me entirely to send the schedule to me.

  7. Ann Taylor

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Louisville, KY

    I have been working at Ann Taylor full-time for more than 4 years

    Pros

    Vacation time and benefits

    Cons

    Opportunity for advancement after store manager level is very rare.

  8. Asks too much of staff, but amazing team

    StarStarStarStarStar
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    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Lead Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ann Taylor full-time for more than 4 years

    Pros

    I have loved being a part of this brand! Love the products and the associate discount. Great teams at the store level and there are opportunities for growth.

    Cons

    Common for retail, but I felt underpaid for the amount of work I was asked to complete. Can’t make much of a career unless you want to be a SM or DM, specialities are only at the corporate office in NYC.

    Advice to Management

    Ask less of store level management or give them a raise, there are a lot of tasks and metric goals forced on them

  9. Sales Lead Interview

    StarStarStarStarStar
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    Former Employee - Sales Lead in Myrtle Beach, SC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Ann Taylor full-time for more than 2 years

    Pros

    The job was fairly easy. I managed approximately 6 sales associates in total.

    Cons

    The store was always understaffed.

  10. Rewarding

    StarStarStarStarStar
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    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Ann Taylor part-time

    Pros

    Flexible schedule, multiple opportunities for growth, wonderful coworkers, good training, great clientele!

    Cons

    Holidays get a bit hectic but with a great you can conquer and drive results!

    Advice to Management

    N/A

Found 2236 reviews