Ann Taylor Reviews | Glassdoor

Ann Taylor Reviews

Updated March 10, 2017
259 reviews

Filter

Filter


2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Ann Taylor CEO Gary Muto
Gary Muto
4 Ratings

259 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. "Ugh. Stay away!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Raleigh, NC
    Former Employee - Store Manager in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ann Taylor full-time (More than a year)

    Pros

    I enjoyed working with our clients.

    Cons

    There is no training program at all. The company provides new hires (regardless of position) with a booklet that goes over basic company values and customer service standards, but other than that, there is nothing. Every store does things differently because the policy & procedures may change, yet are never officially updated. The company spends so much time talking about their culture and values that they forget that they are a business. Store Managers are not empowered to run the store at all. Sometimes, HR issues are better resolved with a nice corrective action instead of a group hug.

    Advice to Management

    I learned that my co-manager (who was demoted from the SM position) was making more $$ per year than me. How pathetic. And to think that I wouldn't find out! (She isn't worth it, just so you know.)


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ann Taylor part-time (Less than a year)

    Pros

    Generous employee discount, easy going coworkers.

    Cons

    Low pay. Guilt you for not being able to work. Managers sometimes DING you to buy the latest collections and wear to work so the store can make more sales. Management style can sometime be pushy and harsh.


  3. "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CO Manager LOFT in Holyoke, MA
    Former Employee - CO Manager LOFT in Holyoke, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ann Taylor full-time (More than 5 years)

    Pros

    Great team, made lasting friendships with customers and co workers. Discount on clothes was nice, yet they were expensive. Only 1/2 hour to close at night.

    Cons

    Company does not care about how much work you put in, you can be replaced. Does not care about work/life balance. Gossip runs a long way with LOFT.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager

    I worked at Ann Taylor (More than 3 years)

    Pros

    pay was good and a lot of OT

    Cons

    upper management needs to treat ppl.


  6. "Loft Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Leandro, CA
    Former Employee - Sales Associate in San Leandro, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ann Taylor (Less than a year)

    Pros

    they had an great discount

    Cons

    They give you no support whatsoever.

    Advice to Management

    when a worker comes to you with a mistake that Ann Taylor made, help with solving the problem instead of the usual "there isn't anything I can do about it".


  7. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ann Taylor part-time (More than a year)

    Pros

    the job was pretty easy

    Cons

    required to buy product with low salary negated point of working


  8. Helpful (1)

    "New management failed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Woodstock, GA
    Former Employee - Sales Associate in Woodstock, GA

    I worked at Ann Taylor part-time (Less than a year)

    Pros

    There was room to grow and hours were decent.

    Cons

    New management came in and changed the fun loving environment we once had. They made long time employees leave.


  9. "Retail is a Dying Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ann Taylor full-time (More than a year)

    Pros

    They have perks like wellness days, birthday PTO's and floating PTO days.

    Cons

    They struggle with realistic expectations of workload and responsibilities that are suitable for one person to manage.


  10. "Sales Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loft Sales Lead in Pittsburgh, PA
    Current Employee - Loft Sales Lead in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ann Taylor part-time

    Pros

    You work a lot more hours than what you were hired for.

    Cons

    Work a lot more than what hired for.

    Advice to Management

    Hire more sales leads or a co-manager.


  11. "Benefits aren't worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Edina, MN
    Former Employee - Store Associate in Edina, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ann Taylor part-time (Less than a year)

    Pros

    Relaxed environment
    Friendly coworkers
    Discounts on Suiting
    Short Hours
    Minimal expectations

    Cons

    Employee discount is 50%, which is what the normal sale is anyway. Discount does not apply on top of sale or clearance. The only benefit was that employee discount applied to suiting, which most sales didn't cover.



Showing 259 of 1,787 reviews
Reset Filters