Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 43% over the last 12 months.

How satisfied are employees working at AnswerNet?

51% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 20 reviews)); "The hours are flexible." ((in 6 reviews)); "Supervisors are decent." ((in 5 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 3 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 9 reviews)); "leadership is not the best and usually unorganized" ((in 6 reviews)); "Low salary" ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

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AnswerNet

AnswerNet reviews

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3.0

51% would recommend to a friend

(244 total reviews)

Gary A. Pudles

57% approve of CEO

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.0

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

AnswerNet has an employee rating of 3.0 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 22% below average for employers within the Telecommunications industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

244 reviews

5.0

May 31, 2026

Friendly HR team but limited working hours

Inbound call center agent

Recommend

CEO approval

Business Outlook

Pros

Nice people workig at HR.

Cons

Not many hours to work.

5.0

May 25, 2026

Supportive management

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Awesome management! I couldn't have asked for a more supportive team. I highly recommend working for this company.

Cons

Just be prepared to be put on things you don't always like. There really was not anything I can complain about.

5.0

May 4, 2026

Supportive management and growth opportunities make it great

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Management is genuinely helpful and supportive, making it easy to ask questions and get guidance when needed. Clear room for growth within the company, with opportunities to learn new skills and take on more responsibility over time. Remote work option provides flexibility and makes balancing work and personal life much easier. Plenty of opportunities to get hours, especially for employees who want consistent schedules or extra shifts. Team‑oriented environment where coworkers are willing to help each other and share knowledge. Training and resources are available to help new employees get comfortable with systems and expectations.

Cons

no cons, love this company!

Viewing 1 - 3 of 244 Reviews

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Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Call Center Agent Part Time/Full-Time-REMOTE

Inbound Call Center Agent

Call Center Agent TPV

OUTBOUND FUNDRAISING CALL CENTER AGENTS- REMOTE