Anthem Blue Cross and Blue Shield Reviews | Glassdoor

Anthem Blue Cross and Blue Shield Reviews

Updated October 18, 2018
421 reviews

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3.6
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Approve of CEO
Anthem Blue Cross and Blue Shield President/CEO Joseph R. Swedish
Joseph R. Swedish
102 Ratings

421 Employee Reviews

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Pros
Cons
  • "Negative feedback management style, work/life balance, focus on what employees do wrong" (in 17 reviews)

  • "Upper management doesn't care about anyone but themselves" (in 10 reviews)

More Pros and Cons

  1. "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting in Atlanta, GA
    Current Employee - Accounting in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time (More than a year)

    Pros

    Benefits, Friendships that you make, management and the gym

    Cons

    Team leads are a bit pushy and act more like managers


  2. "registered nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Jacksonville, FL
    Current Employee - Registered Nurse in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time (Less than a year)

    Pros

    great insurance and supportive co workers

    Cons

    first few days were very intimidating.

    Advice to Management

    They should have a buddy system for at least the first week so people aren't wandering around looking confused

  3. "Customer service representative II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time

    Pros

    The bonuses are great sometimes

    Cons

    Terrible management, they never know what the left hand is doing with the right hand.


  4. "Awesome experience compared to where I’ve been."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Representative in Fort Wayne, IN
    Current Employee - Field Sales Representative in Fort Wayne, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time

    Pros

    Benefits, work at home opp and retirement savings.

    Cons

    Normal challenges with sales positions.

    Advice to Management

    None


  5. "Membership Rep II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Membership Representative II in Denver, CO
    Former Employee - Membership Representative II in Denver, CO
    Doesn't Recommend

    I worked at Anthem Blue Cross and Blue Shield full-time (More than a year)

    Pros

    decent benefits, free covered parking

    Cons

    very high expectations for very low pay, daily production and quality quotas, took 2 years to get first pay increase


  6. "Employer Service Representative Sr."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employer Service Representative in Indianapolis, IN
    Current Employee - Employer Service Representative in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time (More than 10 years)

    Pros

    If you want to advance they really give you the tools to do so.
    They have tuition reimbursement and have an arrangement set up with College for America that as long as, you keep up the agreement (min. # of tasks needs to be completed) school ends up free!
    Flexible Hours
    In some positions you have to option to work from home.

    Cons

    They no longer have a pension plan for their employees. They do have a 401K match which is good and an option of buying their stock.

    Advice to Management

    Bring back your pension plan.


  7. "Nurse Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time

    Pros

    Teamwork, bonuses, flexible hours, possibility to work remotely

    Cons

    Heavy case load, telemarketing field, no input able to be given for suggestions for a better work process, no constructive criticism or opinions allowed.

    Advice to Management

    Listen to your nurses

  8. "A great place to work overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Anthem Blue Cross and Blue Shield full-time

    Pros

    Management gives employees ample opportunity to succeed. Most promotions are from within. Many travel perks & discounts available to Anthem employees. Yearly bonus is good.

    Cons

    Health benefits are very expensive (premiums & out of pocket expense). Work force management is very aggressive & confrontational. Workload is very heavy & overtime is difficult to get approved.

    Advice to Management

    Offer higher compensation & make more overtime available.


  9. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time

    Pros

    Great advancement opportunities, indepth training, wonderful management

    Cons

    Constant changes, poor HR staff, high call volumes


  10. "Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Subrogation Specialist
    Current Employee - Subrogation Specialist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time (More than a year)

    Pros

    Very laid back and lienient. Make your own schedule. Very independent role.

    Cons

    Pay, some managers do micromanage their employees and don’t mince their business.

    Advice to Management

    Mind your business.


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