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Anthem Blue Cross and Blue Shield Reviews
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    Anthem Blue Cross and Blue Shield Reviews

    Updated August 13, 2018
    401 reviews

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    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Anthem Blue Cross and Blue Shield President/CEO Joseph R. Swedish
    Joseph R. Swedish
    95 Ratings

    401 Employee Reviews

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    Pros

    • "Work from home during my employment was a huge plus, however this is changing with new workforce strategy" (in 47 reviews)

    • "good benefits offered to full time employees" (in 37 reviews)

    Cons

    • "Negative feedback management style, work/life balance, focus on what employees do wrong" (in 17 reviews)

    • "I worked in the Richmond VA call center in the ACA dept" (in 9 reviews)

    More Pros and Cons

    1. "Workforce Analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Workforce Analyst in Virginia Beach, VA
      Current Employee - Workforce Analyst in Virginia Beach, VA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time (More than a year)

      Pros

      Good work life balance , Fair Compensation, Easy to do business with and the company as a whole cares about there employees

      Cons

      schedules may not work with lifestyle

    2. "Anthem"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Indianapolis, IN
      Current Employee - Anonymous Employee in Indianapolis, IN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time (More than 3 years)

      Pros

      WFH flexibility , growth opportunities, ability to work cross functionally

      Cons

      Growth and advancement can be challenging, inconsistency with management

    3. "Practice Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends

      I worked at Anthem Blue Cross and Blue Shield full-time

      Pros

      Innovative team of clinicians.

      Cons

      Management team did not support staff.

    4. "Great Benefits"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Territory Sales Representative in Atlanta, GA
      Current Employee - Territory Sales Representative in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time (More than a year)

      Pros

      Good benefits and flexible work enviroment

      Cons

      Bad onboarding in certain departmens

      Advice to Management

      Be more open

    5. "Company doesn't care for the employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time (More than 10 years)

      Pros

      Higher salaries and good people

      Cons

      Upper management doesn't care about anyone but themselves

      If you live in california, don't bother as the company is moving jobs away and closing buildings

      Advice to Management

      The employees got you to where you were, don't just let them go to save a few dollars.

    6. "Could be better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Current Employee - CCR in Virginia Beach, VA
      Current Employee - CCR in Virginia Beach, VA

      I have been working at Anthem Blue Cross and Blue Shield full-time (Less than a year)

      Pros

      PTO, VTO, benefits, little events , pays bills

      Cons

      Training was terrible they throw you to the wolves .

      Advice to Management

      Better train your employees so they don’t sound incompetent like they don’t know what they’re talking about and managers should show less favoritism .

    7. "Don't work at this location .."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Csr1 in Mason, OH
      Current Employee - Csr1 in Mason, OH
      Recommends
      Neutral Outlook

      I have been working at Anthem Blue Cross and Blue Shield full-time (More than 3 years)

      Pros

      Good pay,benefits,401k,Nice Fitness/Gym room. ..

      Cons

      I work in MAPD, CSR1, (Mason location is the worst I've experienced) very unorganized, management is a revolving door.. to many chiefs.. OE's should do their job. No Communication with co-workers.

      Advice to Management

      Should only be 1 upper manager not 5.. ¿¿¿

    8. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at Anthem Blue Cross and Blue Shield full-time

      Pros

      Life work balance is important to me and this job has some abilities to be flexible

      Cons

      Haven’t seen any yet. All obstacles can be overcome if you work at it

    9. "Love Anthem"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Administrative Assistant II in Indianapolis, IN
      Current Employee - Administrative Assistant II in Indianapolis, IN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time (Less than a year)

      Pros

      Anthem has great benefits and seem to care about their employees. I love that I can work from home some!

      Cons

      The benefits are good but are still a little high for an insurance company. We are in a small space right now...but other than that, Anthem is wonderful!

      Advice to Management

      Keep doing what you are doing!

    10. "Used to be Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in Louisville, KY
      Current Employee - Manager in Louisville, KY
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time (More than 3 years)

      Pros

      Dynamic environment. Good dedicated people there.

      Cons

      Medicaid used to be a great plan to work at. It has now become a toxic work environment with one person in leadership causing mass discord among the whole plan. There is no trust and everybody has a target on their back. It's very sad to watch and everyone is lowkey looking for other jobs.

      Advice to Management

      Get out while you can.

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