Anthem Blue Cross and Blue Shield Reviews | Glassdoor
Anthem Blue Cross and Blue Shield Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Anthem Blue Cross and Blue Shield Reviews

    Clear All
    Full-time, Part-time
    • Administrative
    • Arts & Design
    • Business
    • Consulting
    • Customer Services & Support
    • Education
    • Engineering
    • Finance & Accounting
    • Healthcare
    • Human Resources
    • Information Technology
    • Legal
    • Marketing
    • Media & Communications
    • Military & Protective Services
    • Operations
    • Other
    • Product & Project Management
    • Research & Science
    • Retail & Food Services
    • Sales
    • Skilled Labor & Manufacturing
    • Transportation
    • Worldwide
    • United States - All Cities
    • - Indiana
    • - Indianapolis, IN Area
    • - Evansville, IN Area
    • - Fort Wayne, IN Area
    • - California
    • - Bakersfield, CA Area
    • - Los Angeles, CA Area
    • - Riverside, CA Area
    • - Sacramento, CA Area
    • - San Diego, CA Area
    • - San Francisco, CA Area
    • - Stockton, CA Area
    • - Colorado
    • - Colorado Springs, CO Area
    • - Denver, CO Area
    • - Connecticut
    • - Hartford, CT Area
    • - New Haven, CT Area
    • - Norwich, CT Area
    • - District of Columbia
    • - Washington, DC Area
    • - Florida
    • - Cape Coral, FL Area
    • - Jacksonville, FL Area
    • - Sarasota, FL Area
    • - Tampa, FL Area
    • - Georgia
    • - Atlanta, GA Area
    • - Columbus, GA Area
    • - Buckhead, GA
    • - North Atlanta, GA
    • - Illinois
    • - Chicago, IL Area
    • - St. Louis, MO Area
    • - Kentucky
    • - Cincinnati, OH Area
    • - Louisville, KY Area
    • - Maine
    • - Portland, ME Area
    • - Maryland
    • - Baltimore, MD Area
    • - Missouri
    • - Cape Girardeau, MO Area
    • - Springfield, MO Area
    • - St. Louis, MO Area
    • - Mount Vernon, MO
    • - Nevada
    • - Las Vegas, NV Area
    • - Reno, NV Area
    • - New Hampshire
    • - Manchester, NH Area
    • - New Jersey
    • - New York City, NY Area
    • - New York State
    • - Albany, NY Area
    • - New York City, NY Area
    • - Syracuse, NY Area
    • - Ohio
    • - Cincinnati, OH Area
    • - Cleveland, OH Area
    • - Columbus, OH Area
    • - Dayton, OH Area
    • - Mount Vernon, OH Area
    • - Pennsylvania
    • - Allentown, PA Area
    • - Harrisburg, PA Area
    • - South Carolina
    • - Columbia, SC Area
    • - Texas
    • - Dallas-Fort Worth, TX Area
    • - Houston, TX Area
    • - Virginia
    • - Kingsport, TN Area
    • - Norfolk, VA Area
    • - Richmond, VA Area
    • - Roanoke, VA Area
    • - Wisconsin
    • - Fond du Lac, WI Area
    • - Milwaukee, WI Area
    To filter reviews, or .

    Found 444 reviews

    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    64%
    Recommend to a Friend
    61%
    Approve of CEO
    Gail K. Boudreaux
    10 Ratings
    Pros

    • "In some positions you have to option to work from home" (in 55 reviews)

    • "good benefits offered to full time employees" (in 40 reviews)

    Cons
    More Pros and Cons

    1. "Anonymous Review"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time for more than 4 years

      Pros

      I enjoyed my time working here and particularly enjoyed working with the management, co-workers, and I found the executives and their communications to be of interest as well.

      Cons

      Can be a bit stressful at times because of the pressure to perform. But if you're really motivated, it's a non issue.

    2. "Incredible stress"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - HEALTH PLAN ADVISOR 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Anthem Blue Cross and Blue Shield full-time

      Pros

      Great information helped people navigate and choose different plans depending on financial capabilities

      Cons

      Training was too fast not enough help from management and not very good working conditions as we were all too close to each other.

      Advice to Management

      Give us longer training time

      3. Join the Anthem Blue Cross and Blue Shield team
      See Our Latest Jobs
    3. Helpful (1)

      "Great Place"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Care Representative in Thousand Oaks, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time for more than 2 years

      Pros

      managers, coworkers, advancement opportunities, support, knowledge of managers

      Cons

      schedule, location, compensation could be much higher to match industry rates

    4. "Good company"

      StarStarStarStarStar
      • Overall
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Customer Service Representative 

      I have been working at Anthem Blue Cross and Blue Shield full-time

      Pros

      Great company to work for

      Cons

      There are not cons for company

    5. "Very corporate, but overall a decent place to work"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at Anthem Blue Cross and Blue Shield full-time for more than 9 years

      Pros

      Treated fairly and with respect

      Cons

      No opportunities for promotion and can get quite boring

    6. Helpful (1)

      "Poor training"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Care Representative in Indianapolis, IN
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time for more than a year

      Pros

      Company itself appears to value employees, onsite cafeteria, free parking, lots of culture, nice management in Indianapolis customer care.

      Cons

      Poor classroom training. Trainer does not control chaos in classroom. Actual learning in an 8 hour day is maybe one hour, the rest is time you watch his cartoon videos, learn about his family, his accomplishments, take numerous breaks so he can IM chat with pals. No structure, enforcement of rules hinders learning job, setting employee up for failure. Atmosphere and his style does 360 when mgmt walks in!

      Advice to Management

      Find a trainer who can actually train with structure, keep order in a class, has genuine concern for employees learning at heart, not just making himself look good. Treats all students equal, no favortism. Employee retention will rise.

    7. "Great Place to work if you enjoy change"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time

      Pros

      Salary, work from home, the employees are very friendly

      Cons

      Too many reorganizations, uncertainty and vacation days are only 18

    8. "Job Security and Work/Life Balance"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time for more than 9 years

      Pros

      Work from home Benefits Bonus Stock options (for senior employees)

      Cons

      Zero/minimal work/life balance - people need to work at all hours to cover responsibilities and time zones. Leaders have set incredibly poor examples with their own health situations, working ungodly hours, expecting associates to work those and wearing multiple hats. Working from home can also make one work unnecessary hours. Efficiencies are lost. Job security - very poor. This is a for profit company. When they...

      Show More

      Advice to Management

      If you have a thick skin, by all means try for this company. The leadership only cares about one thing and that is their stock shares in the company. But any wise or ethical leader will know that "you can't cut your way to success". Unfortunately the CEO and CFO get caught in this web for admin reductions because they have overspent elsewhere and have to sacrifice personnel to survive and go to that next step. The challenge...

      Show More

    9. "Complicated Systems and Business Processes"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Project Manager in Thousand Oaks, CA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Anthem Blue Cross and Blue Shield full-time for more than 4 years

      Pros

      Allowed work from home program. Decent benefits.

      Cons

      Eliminated / Reduced: Work from Home Program. Very complicated systems and business processes. No adequate training on the business processes.

      Advice to Management

      Evaluate employees based on their merit rather than comments from stakeholders and lessons learned results.

    10. Helpful (4)

      "Great company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at Anthem Blue Cross and Blue Shield full-time

      Pros

      Flexible PTO, paid holidays, company activities

      Cons

      Managers can act like children

    Found 444 reviews