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    Anthem Blue Cross and Blue Shield Reviews

    Updated October 18, 2018
    421 reviews

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    Full-timePart-time
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Anthem Blue Cross and Blue Shield President/CEO Joseph R. Swedish
    Joseph R. Swedish
    102 Ratings

    421 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "Negative feedback management style, work/life balance, focus on what employees do wrong" (in 17 reviews)

    • "Upper management doesn't care about anyone but themselves" (in 10 reviews)

    More Pros and Cons

    1. "Wonderful"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Accounting in Atlanta, GA
      Current Employee - Accounting in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time (More than a year)

      Pros

      Benefits, Friendships that you make, management and the gym

      Cons

      Team leads are a bit pushy and act more like managers

    2. "registered nurse"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Registered Nurse in Jacksonville, FL
      Current Employee - Registered Nurse in Jacksonville, FL
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time (Less than a year)

      Pros

      great insurance and supportive co workers

      Cons

      first few days were very intimidating.

      Advice to Management

      They should have a buddy system for at least the first week so people aren't wandering around looking confused

    3. "Customer service representative II"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time

      Pros

      The bonuses are great sometimes

      Cons

      Terrible management, they never know what the left hand is doing with the right hand.

    4. "Awesome experience compared to where I’ve been."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Field Sales Representative in Fort Wayne, IN
      Current Employee - Field Sales Representative in Fort Wayne, IN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time

      Pros

      Benefits, work at home opp and retirement savings.

      Cons

      Normal challenges with sales positions.

      Advice to Management

      None

    5. "Membership Rep II"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Membership Representative II in Denver, CO
      Former Employee - Membership Representative II in Denver, CO
      Doesn't Recommend

      I worked at Anthem Blue Cross and Blue Shield full-time (More than a year)

      Pros

      decent benefits, free covered parking

      Cons

      very high expectations for very low pay, daily production and quality quotas, took 2 years to get first pay increase

    6. "Employer Service Representative Sr."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Employer Service Representative in Indianapolis, IN
      Current Employee - Employer Service Representative in Indianapolis, IN
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time (More than 10 years)

      Pros

      If you want to advance they really give you the tools to do so.
      They have tuition reimbursement and have an arrangement set up with College for America that as long as, you keep up the agreement (min. # of tasks needs to be completed) school ends up free!
      Flexible Hours
      In some positions you have to option to work from home.

      Cons

      They no longer have a pension plan for their employees. They do have a 401K match which is good and an option of buying their stock.

      Advice to Management

      Bring back your pension plan.

    7. "Nurse Case Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Anthem Blue Cross and Blue Shield full-time

      Pros

      Teamwork, bonuses, flexible hours, possibility to work remotely

      Cons

      Heavy case load, telemarketing field, no input able to be given for suggestions for a better work process, no constructive criticism or opinions allowed.

      Advice to Management

      Listen to your nurses

    8. "A great place to work overall"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Anthem Blue Cross and Blue Shield full-time

      Pros

      Management gives employees ample opportunity to succeed. Most promotions are from within. Many travel perks & discounts available to Anthem employees. Yearly bonus is good.

      Cons

      Health benefits are very expensive (premiums & out of pocket expense). Work force management is very aggressive & confrontational. Workload is very heavy & overtime is difficult to get approved.

      Advice to Management

      Offer higher compensation & make more overtime available.

    9. "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time

      Pros

      Great advancement opportunities, indepth training, wonderful management

      Cons

      Constant changes, poor HR staff, high call volumes

    10. "Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Subrogation Specialist
      Current Employee - Subrogation Specialist
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Anthem Blue Cross and Blue Shield full-time (More than a year)

      Pros

      Very laid back and lienient. Make your own schedule. Very independent role.

      Cons

      Pay, some managers do micromanage their employees and don’t mince their business.

      Advice to Management

      Mind your business.

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