Anthem Blue Cross and Blue Shield Reviews | Glassdoor

Anthem Blue Cross and Blue Shield Reviews

To filter reviews, or .

Found 444 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
61%
Approve of CEO
Gail K. Boudreaux
10 Ratings
Pros
  • "In some positions you have to option to work from home(in 55 reviews)

  • "good benefits offered to full time employees(in 40 reviews)

Cons
More Pros and Cons
  1. "Anonymous Review"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time for more than 4 years

    Pros

    I enjoyed my time working here and particularly enjoyed working with the management, co-workers, and I found the executives and their communications to be of interest as well.

    Cons

    Can be a bit stressful at times because of the pressure to perform. But if you're really motivated, it's a non issue.

  2. "Incredible stress"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - HEALTH PLAN ADVISOR 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time

    Pros

    Great information helped people navigate and choose different plans depending on financial capabilities

    Cons

    Training was too fast not enough help from management and not very good working conditions as we were all too close to each other.

    Advice to Management

    Give us longer training time

  3. Helpful (1)

    "Great Place"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Thousand Oaks, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time for more than 2 years

    Pros

    managers, coworkers, advancement opportunities, support, knowledge of managers

    Cons

    schedule, location, compensation could be much higher to match industry rates

  4. "Good company"

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Customer Service Representative 

    I have been working at Anthem Blue Cross and Blue Shield full-time

    Pros

    Great company to work for

    Cons

    There are not cons for company

  5. "Very corporate, but overall a decent place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time for more than 9 years

    Pros

    Treated fairly and with respect

    Cons

    No opportunities for promotion and can get quite boring

  6. Helpful (1)

    "Poor training"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time for more than a year

    Pros

    Company itself appears to value employees, onsite cafeteria, free parking, lots of culture, nice management in Indianapolis customer care.

    Cons

    Poor classroom training. Trainer does not control chaos in classroom. Actual learning in an 8 hour day is maybe one hour, the rest is time you watch his cartoon videos, learn about his family, his accomplishments, take numerous breaks so he can IM chat with pals. No structure, enforcement of rules hinders learning job, setting employee up for failure. Atmosphere and his style does 360 when mgmt walks in!

    Advice to Management

    Find a trainer who can actually train with structure, keep order in a class, has genuine concern for employees learning at heart, not just making himself look good. Treats all students equal, no favortism. Employee retention will rise.

  7. "Great Place to work if you enjoy change"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time

    Pros

    Salary, work from home, the employees are very friendly

    Cons

    Too many reorganizations, uncertainty and vacation days are only 18

  8. "Job Security and Work/Life Balance"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time for more than 9 years

    Pros

    Work from home Benefits Bonus Stock options (for senior employees)

    Cons

    Zero/minimal work/life balance - people need to work at all hours to cover responsibilities and time zones. Leaders have set incredibly poor examples with their own health situations, working ungodly hours, expecting associates to work those and wearing multiple hats. Working from home can also make one work unnecessary hours. Efficiencies are lost. Job security - very poor. This is a for profit company. When they...

    Show More

    Advice to Management

    If you have a thick skin, by all means try for this company. The leadership only cares about one thing and that is their stock shares in the company. But any wise or ethical leader will know that "you can't cut your way to success". Unfortunately the CEO and CFO get caught in this web for admin reductions because they have overspent elsewhere and have to sacrifice personnel to survive and go to that next step. The challenge...

    Show More
  9. "Complicated Systems and Business Processes"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Thousand Oaks, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time for more than 4 years

    Pros

    Allowed work from home program. Decent benefits.

    Cons

    Eliminated / Reduced: Work from Home Program. Very complicated systems and business processes. No adequate training on the business processes.

    Advice to Management

    Evaluate employees based on their merit rather than comments from stakeholders and lessons learned results.

  10. Helpful (4)

    "Great company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Anthem Blue Cross and Blue Shield full-time

    Pros

    Flexible PTO, paid holidays, company activities

    Cons

    Managers can act like children

Found 444 reviews