Anthem Blue Cross and Blue Shield Reviews | Glassdoor

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Anthem Blue Cross and Blue Shield Reviews

Updated January 18, 2018
369 reviews

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3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Anthem Blue Cross and Blue Shield President/CEO Joseph R. Swedish
Joseph R. Swedish
84 Ratings

369 Employee Reviews

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Pros
Cons
  • Sometimes work/life balance can be swayed due to strict deadlines (in 16 reviews)

  • I worked in the Richmond VA call center in the ACA dept (in 9 reviews)

More Pros and Cons

  1. "I love working for this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Gate City, VA
    Current Employee - Customer Service Agent in Gate City, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time (Less than a year)

    Pros

    They are nice people to work for...

    Cons

    None so far that i can think of...


  2. "Innovative with lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Management
    Former Employee - Data Management
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time (More than 10 years)

    Pros

    Work from home during my employment was a huge plus, however this is changing with new workforce strategy. I had many opportunities for challenges and advancement. Pay is fair with yearly bonus depended on meeting corporate achievements established.

    Cons

    If you do not work well with frequent organizational change this is not a place for you.

    Advice to Management

    With frequent management changes associates can loose continuity in their career path and history.

  3. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Anthem Blue Cross and Blue Shield full-time

    Pros

    Salary, flexibility, opportunity to work from home

    Cons

    Negative feedback management style, work/life balance, focus on what employees do wrong


  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time

    Pros

    Potlucks for no reason and salary

    Cons

    They expect you to be perfect. Very stressful workplace


  5. "A Nice Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time

    Pros

    Nice facilities, focus on employees, flexible schedules and great benefits

    Cons

    Sometime management is disconnected to their subordinates.


  6. Helpful (1)

    "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Middletown, NY
    Former Employee - Customer Care Representative in Middletown, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time (More than 3 years)

    Pros

    Health insurance, dental and vision. 401K match up to 4%

    Cons

    30 minute lunch.
    I was told every day by management how much I was appreciated yet when it came to payday I wasnt making enough money to support myself.

    Advice to Management

    Too many changes and moving parts for a job that is just answering phones.


  7. "Customer Care II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Midland, GA
    Current Employee - Anonymous Employee in Midland, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time (Less than a year)

    Pros

    Clean environment, nothing else, nothing else, nothing else, nothing else.

    Cons

    Bad training very unprofessional criticising gossiping in class motivating divisionism among peers, bad management if they want to make an informal environment to work for, this is exceeding, managers reunion loud with sarcastic laughs, don't care attitude with technical issues with their network, their system poor, deceiving on duties of the position applied, lots of excuses, love affairs among management and employees, favoritism, profanity words use loud without care if customers on phone listen. low payment for all duties assigned with no proper training, members complains, and the benefits provided to employees very poor although, I selected the HMO plan, it has High deductible then coinsurance 80/20 lots of Out of pocket, I regret to move from a Financial company I worked before which provided much better benefits than this "Insurance Company" very disappointed

    Advice to Management

    The President of the company sent an email message using " & " instead of "and" I will suggest to get some Business communication, Management, Ethics and Insurance related training,

  8. "Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medicare Part B Mps Claims Specialist in East Syracuse, NY
    Former Employee - Medicare Part B Mps Claims Specialist in East Syracuse, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Anthem Blue Cross and Blue Shield full-time (More than 8 years)

    Pros

    Fair pay, pto, self learning

    Cons

    Favoritism, context of yearly reviews, inconsistency, too much focus on the employees instead of the work.

    Advice to Management

    Change yearly reviews. There's too much focus on the employees instead of the work the employee has done.


  9. "Office Assistance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Operation Asistance in New York, NY
    Former Employee - Operation Asistance in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time (More than 10 years)

    Pros

    People friendly, enjoy working with others. Very sociable in an office environment or outside the office. Respectful to others religion and custom.

    Cons

    Health insurance offered to employees is very expensive.

    Advice to Management

    Detail oriented, able to resolve situations or concerns to assist management and staff in an office in a timely manner.


  10. "Business information Analyst Sr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Systems Business Analyst in Las Vegas, NV
    Former Employee - Information Systems Business Analyst in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time (More than 8 years)

    Pros

    Benefits include insurance, bonuses, 401K, Stock Options

    Cons

    Too much bureaucracy and managers

    Advice to Management

    HR solutions needs to be unbiased in employee relations


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