Anthem Blue Cross and Blue Shield Reviews | Glassdoor

Anthem Blue Cross and Blue Shield Reviews

Updated April 16, 2018
375 reviews

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3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Anthem Blue Cross and Blue Shield President/CEO Joseph R. Swedish
Joseph R. Swedish
85 Ratings

375 Employee Reviews

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Pros
Cons
  • Negative feedback management style, work/life balance, focus on what employees do wrong (in 17 reviews)

  • I worked in the Richmond VA call center in the ACA dept (in 9 reviews)

More Pros and Cons

  1. "I love working for this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Gate City, VA
    Current Employee - Customer Service Agent in Gate City, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time (Less than a year)

    Pros

    They are nice people to work for...

    Cons

    None so far that i can think of...


  2. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Processor III in Columbus, OH
    Former Employee - Claims Processor III in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time (More than 8 years)

    Pros

    Loved working from home
    benefits did go up but they were good outside of dental but dental always sucks compared to health
    Managers I had were awesome

    Cons

    layoffs to much
    they get rid of good individuals just to fulfill their echos
    to many cliques but if you do your job you dont have to worry about that

    Advice to Management

    Do heavy thinking before letting go of a strong employee due to self differences and keeping those that keep the company down by bad mouthing the company or their superiors

  3. "Awesome People and Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grievance and Appeals Specialist in Woodland Hills, CA
    Current Employee - Grievance and Appeals Specialist in Woodland Hills, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Anthem Blue Cross and Blue Shield full-time (More than 3 years)

    Pros

    Great benefits incentives teams management.

    Cons

    Relocating outsourcing broken up teams

    Advice to Management

    n/a


  4. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time

    Pros

    A lot of good people to work with.

    Cons

    Software was very outdated and needed an update.

    Advice to Management

    Update software and find way's to streamline to save cost's.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time

    Pros

    Great people to work with and learn from. Good benefits.

    Cons

    There is a lot going on there. Constant change.


  6. "Innovative with lots of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Management
    Former Employee - Data Management
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time (More than 10 years)

    Pros

    Work from home during my employment was a huge plus, however this is changing with new workforce strategy. I had many opportunities for challenges and advancement. Pay is fair with yearly bonus depended on meeting corporate achievements established.

    Cons

    If you do not work well with frequent organizational change this is not a place for you.

    Advice to Management

    With frequent management changes associates can loose continuity in their career path and history.


  7. "Claims Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Fond du Lac, WI
    Former Employee - Claims Representative in Fond du Lac, WI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time (More than 3 years)

    Pros

    Flexibility and benefits are the main reasons to work here.

    Cons

    Pay.
    Unrealistic goals required to be performed.

    Advice to Management

    Speak up to your management.

  8. Helpful (1)

    "Lots of talk, but not a lot of walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time

    Pros

    good benefits offered to full time employees

    Cons

    lots of good benefits touted but not available unless a myriad of conditions are met. not a good job for empathetic personality types

    Advice to Management

    develop employees better and don't be so harsh to both members and coworkers


  9. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Anthem Blue Cross and Blue Shield full-time

    Pros

    Salary, flexibility, opportunity to work from home

    Cons

    Negative feedback management style, work/life balance, focus on what employees do wrong


  10. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Anthem Blue Cross and Blue Shield full-time

    Pros

    Potlucks for no reason and salary

    Cons

    They expect you to be perfect. Very stressful workplace


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