Anthem Reviews | Glassdoor

Anthem Reviews

Updated January 14, 2019
1,412 reviews

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3.7
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Anthem President and CEO Gail K. Boudreaux
Gail K. Boudreaux
297 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance is challenging" (in 50 reviews)

  • "Changes in flexible work arrangements including work from home based on changing leaders" (in 24 reviews)

More Pros and Cons

  1. "Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem full-time

    Pros

    Great work life balance

    Cons

    Nothing negative to report. I like working for the company.


  2. Helpful (44)

    "Chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, TX
    Current Employee - Anonymous Employee in Arlington, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Anthem full-time (More than 3 years)

    Pros

    Work from home
    Decent benefits
    Generous bonuses

    Cons

    Since Gail came on as CEO, it’s been constant organizational change. A lot of key people moved or gone. A lot of corporate mumbo jumbo initiatives that seem to take a lot of time but don’t accomplish anything new. Learning management system is changed every time I blink. No parties or gatherings anymore :(. I feel like I work in a Dilbert cartoon sometimes.

    Advice to Management

    Morale is important. The smallest things can make a huge difference. When I started, we got fleece sweaters, water bottles, generous reimbursements for phone/gym, an amazing Christmas party, a fun summer gathering, etc. Those have all been scrapped now 😐

    Anthem Response

    Nov 7, 2018 – Social Media Coordinator

    Thank you for your review. We’re listening and appreciate your feedback.

  3. "Customer service rep1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative Denver Co in Denver, CO
    Current Employee - Customer Service Representative Denver Co in Denver, CO

    I have been working at Anthem full-time (Less than a year)

    Pros

    Pay, hours, bonuses, great benefits, holiday pay, pto,

    Cons

    N/A none that I can think of

    Advice to Management

    Lets build the training department and add ojt or “buddies” to give more one on one training experience


  4. "Overall a good company to work for"

    StarStarStarStarStar
    Current Employee - Associate
    Current Employee - Associate

    I have been working at Anthem full-time

    Pros

    Benefits and salary are decent.
    Many great people work on my team.

    Cons

    Reorgs seem to be a constant.

    Advice to Management

    Less reorgs.


  5. "Appeals Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There are great benefits and opportunities for advancement.

    Cons

    The pay for entry level positions didn’t change often.


  6. Helpful (1)

    "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem full-time

    Pros

    Benefits salary hourly no weekends

    Cons

    Not working from home


  7. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook

    I worked at Anthem full-time (More than 3 years)

    Pros

    Opportunity to interact with other divisions to learn innovative ideas

    Cons

    Lack teaming opportunities with outside vendors

  8. Helpful (4)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem full-time

    Pros

    Great place to work and most everything is positive

    Cons

    Bad PTO. Need to have the same as our competitors like UHC. Lacking in great technology for the WFH groups. VPN is pretty bad and it takes WFH longer to get things done not because we do not want to but because the VPN is bad.

    Advice to Management

    Answer to above is not work from office. Why not just goes back to writing our data on the cave walls. WFH is really how all orgs should operate that can but we need to technology so we can knock it out of the park. I really do not like being handed a pair of chopsticks and then asked to build NY city by the end of the day. Give us the tools we need.


  9. Helpful (7)

    "To much uncertainty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Dallas, TX
    Current Employee - Senior Business Analyst in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Anthem full-time (More than 3 years)

    Pros

    Great work environment, benefits, decent pay.

    Cons

    Leadership not intune with executive leadership goals. Layoffs are in the horizon and from what I know it's 500+. Company doesn't support IT development it's a stay in your lane environment. United Healthcare dominates this company in every aspect.

    Advice to Management

    Communicate with employees, great self service knowledge base but don't allow employees to grow on it? Makes no sense.


  10. "Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem full-time (More than 10 years)

    Pros

    IT has fully embraced Agile development

    Cons

    Remote work policy for some roles is antiquated.