Anthem Reviews | Glassdoor

Anthem Reviews

Updated April 15, 2018
1,010 reviews

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3.5
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Anthem President and CEO Gail K. Boudreaux
Gail K. Boudreaux
44 Ratings

1,010 Employee Reviews

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Pros
Cons
  • Work life balance is challenging (in 42 reviews)

  • Many of the work from home people in IT were were laid off (in 15 reviews)

More Pros and Cons

  1. "Nurse medical management Utilization review Utilization management UM Nurse NMM registered nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Medical Management I in Marietta, GA
    Current Employee - Nurse Medical Management I in Marietta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem full-time (More than a year)

    Pros

    Work at home is an amazing benefit/privilege. I love the freedom it gives me; there is no better job for a family lifestyle

    Cons

    Production isn’t for everyone. It’s competitive and you must really work to meet metrics. I find it challenging and I enjoy it.


  2. Helpful (1)

    "I loved the position!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative
    Former Employee - Senior Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anthem full-time (More than 5 years)

    Pros

    I loved working for this company. I worked out of the Denver Office for several years. Like everywhere else you have the cliques but Denver was not bad about it.

    Cons

    Georgia offices was VERY Clique-ish.

    Advice to Management

    Watch the micromanagers. They will run the good employees off.

  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in Norfolk, VA
    Current Employee - Senior Systems Analyst in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem full-time (More than 5 years)

    Pros

    Anthem is a good company to work with many jobs in different areas within the company.

    Cons

    Anthem always tries to lowball internal employees salary when the get a promotion.

    Advice to Management

    Care more about your employees than lowballing team when it comes to salary.


  4. "Large group underwriter II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Atlanta, GA
    Current Employee - Senior Underwriter in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Anthem full-time (More than 3 years)

    Pros

    Management of the underwriting team absolutely whole heartedly deserves to be in the positions they are. Amazing level headed individuals w a plethora of experience.

    Cons

    Training is non existent. If you have no underwriting experience I do not recommend this company as your first job in the field.

    Advice to Management

    Management is awesome!


  5. "Anthem. Inc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Cerritos, CA
    Former Employee - Member Service Representative in Cerritos, CA
    Recommends
    Positive Outlook

    I worked at Anthem full-time (Less than a year)

    Pros

    very informative, excellent training

    Cons

    Too busy management not has available as they should be

    Advice to Management

    more hand in hand communication would be ncie


  6. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative in Denver, CO
    Current Employee - Member Service Representative in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Anthem full-time (More than a year)

    Pros

    Benefits, coworkers, cafe, free gym, supervisor, not back to back calls all the time Anthem is a good stable company to work for with a lot of room for growth.

    Cons

    It should be more about never service instead of metrics. Claims department should handle claims, we are just middle men doing slot of work for other departments.


  7. "not a bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Anthem full-time

    Pros

    Flexibility, salary, team members, schedule

    Cons

    Benefits, limited growth, health insurance, no growth for non-rn's

    Advice to Management

    Promote employees including non-RN's

  8. Helpful (4)

    "Disappointing offer accepted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer in Norfolk, VA
    Current Employee - Senior Developer in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem full-time (Less than a year)

    Pros

    There are a lot of career opportunities and the company is growing huge which is good for both company and employees. Good full-time benefits. New technologies are going to be a boost for Anthem.

    Cons

    I am going to be a new full-time employee at Anthem. I personally experienced a huge drama working with the Talent Acquisition.
    They change job roles before and after each round of the Interview.
    If there are 2 rounds of the Interview and one initial call with Talent Acquisition the job roles change in every round email and you never know which job you are going to get Interviewed and which job they are going to offer until they release the offer. This is the worst part they ask your minimum expectation of pay without actually specifying the role.
    When it applicants who work as consultants Talent Acquisition keep people under pressure so they can accept the offer and gives no option for salary negotiations unless you are stubborn.
    I am writing this honest review so it will help all other future employees who are going to work at Anthem. Many are facing issues.

    Advice to Management

    Hire some good people in Talent Acquisition. If you want employees who want to work for low pay then hire someone without degrees or without proper skillset.
    you can't expect highly skilled personals to work for a low pay or in disappointing roles.
    As a proof please reach out to all of the people who got hired through talent acquisition recently. You will know the facts.


  9. Helpful (2)

    "Referred Someone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilization Management in Atlanta, GA
    Current Employee - Utilization Management in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Anthem full-time (More than 5 years)

    Pros

    The pay is excellent, and the bonuses is wonderful, and I love that I get work from home and that is a GREAT THING!

    Cons

    Although I find it hard to do a lateral move to another department with the same job tittle, is a bit upsetting, especially when you have the skills and the training to do the job, your always told that they have found someone with more experience than you may have. I just believe that is the craziest is thing, we may all not work on the same system, but you still have to train that person. Everyone would like a change to learn and do more within the company, the same as the higher up get promoted to other jobs.

    Advice to Management

    Please stop looking over the current employees that are applying for jobs within the company, because I feel when that is done, most employees may start to look on the outside for other jobs. Just because the next person may not have that degree or certificate doesn't mean that can not do the job.


  10. "Anthem, Inc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Anthem full-time

    Pros

    Great people, caring and committed to serving the population

    Cons

    Difficult to get decisions made, the matrix structure is like molasses.
    New CEO has come in early 2018, may shake up culture. Faster decisions is a good thing, but may come at the cost of collegial atmosphere.


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