Anthropologie Reviews in Los Angeles, CA | Glassdoor

Anthropologie Los Angeles Reviews

Updated February 11, 2017
56 reviews

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Los Angeles, CA Area

3.4
Star Star Star Star Star
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David W. McCreight
14 Ratings

56 Employee Reviews

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Pros
Cons
  • The unknown about on-call shifts sucked (in 148 reviews)

  • work life balance is hard in any retail position (in 30 reviews)

More Pros and Cons

  1. "Personal Stylist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Stylist in Los Angeles, CA
    Former Employee - Personal Stylist in Los Angeles, CA

    I worked at Anthropologie full-time (More than 3 years)

    Pros

    The company discount was amazing. The sisterhood of the employees was great, I made some great friends during my time there. The hours were OK, sometimes shifts would get cut which was unfortunate.

    Cons

    When shifts would get cut due to it being slow.

    Advice to Management

    To not cut so many shifts and pre-plan better. No on-call shifts.


  2. Helpful (1)

    "meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Associate in Los Angeles, CA
    Current Employee - Customer Associate in Los Angeles, CA
    Recommends
    No opinion of CEO

    Pros

    Amazing discount with all URBN Brands: UO, Free People, Terrain, BHLDN
    Cool Events

    Cons

    No opportunities to move up within the store
    Passive aggressiveness between senior associates and customer associates
    Terrible communication amongst employees + not a good place to make friends
    Customers are over the top sometimes

    Advice to Management

    Stop the blatant favoritism
    Listen to the simple suggestions/requests of employees
    Encourage employee ideas and support those who would like to work for the company (not a retail position) or eventually have a salary
    Alternate the zone more...it's quite obvious who has to do the dirty work all of the time


  3. Helpful (3)

    "Senior Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Associate in Newport Beach, CA
    Former Employee - Senior Sales Associate in Newport Beach, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great employee discount! Especially helpful around the holidays.

    Cons

    Terrible upper management. Some of the worst people to work with.


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  5. "Awesome Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Visual Merchandiser Intern in Glendale, CA
    Former Intern - Visual Merchandiser Intern in Glendale, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Anthropologie as an intern (Less than a year)

    Pros

    Amazing experience working with Anthropologie's talented group of Artists and Designers

    Cons

    Possibilities of getting hired are slim, specially if you are from another country

    Advice to Management

    Hire your Interns


  6. Helpful (7)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Anthropologie part-time

    Pros

    -Discount for employees and family
    -Friendly coworkers
    -Pride that comes with company name
    -Flexible hours
    -Gaining a wide range understanding of how a retail store is run - (Be prepared though to vacuum, clean mirrors, take out garbage to dumpster, work cash, fitting room, receive clothing, ship online orders, organize back stock, process clothing, style customers, deal with complaints etc)
    -2 10min breaks and 1 hour (unpaid) lunch per 8 hour shift

    Cons

    -Very low pay
    -Very little encouragement to work up the corporate ladder
    -Never-ending sales which are bringing in a bargain hunting customer and changing the tone of the store
    -They are constantly over on pay-roll so they always cut shifts and give the employees little warning.
    -Then they get upset with their loss prevention statistics being so high and tell the employees that we need to cover the floor better... If we weren't understaffed all the time and didn't have to be doing 4 jobs at once then we wouldn't have so much stolen from the store. Common sense.
    -Very little individual encouragement for hard work
    -They always hire new staff when current staff are fighting to get enough hours

    Advice to Management

    -Please recognize that when you continue to make sales all the time the type of customer you are targeting changes from an upscale trendy woman to a bargain hunting customer. This completely changes the tone of the store that you have set up to be aspirational and desirable. When you do this our full priced sales dramatically drop and the sales associates are blamed for not encouraging full priced sales… this is not our fault, this is yours for having a 2 month non-stop sale.
    -When you put a sale on top of a current sale (ie. 30% off sales items) this brings back all the customers who bought sales items last week to the store only to get price adjustments, they do not buy anything else. This is SO annoying for the staff as all we are doing ALL day is giving money back to customers (and we have a line out the door). Then our managers get upset that our revenue is so low for the day compared to last year… I wonder why. Please register how your corporate decisions trickle down to the sales associates on the floor. Yes, you want to get rid of old product to bring in the new, but find a different way to make this happen. Think of how luxury retailers push product and not how a mass market store like Old Navy does. You need to do this fast because I'm already seeing that customers are noticing that the reputation of Anthropologie is going downhill.


  7. Helpful (1)

    "Horrible!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Costa Mesa, CA
    Former Employee - Part Time Sales Associate in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Anthropologie part-time (Less than a year)

    Pros

    Nice store discount, beautiful merchandise, strong support team, clean store, ran like a ship.

    Cons

    The discount was nice, unfortunately I never made enough to buy anything there. Selling rings for a hundred bucks was worth more than I made there. The store manager at my location bullied me and claimed I was the reason for all her stress. When I took his to HR, the woman claimed they were good friends and she would never treat me this way.

    Advice to Management

    Don't think of your employees as disposable people but rather assets to your company.


  8. Helpful (2)

    "Fun Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Sales Associate in Beverly Hills, CA
    Former Employee - Customer Sales Associate in Beverly Hills, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Anthropologie full-time (Less than a year)

    Pros

    Everyone is really nice and relaxed. The store can get crazy at times but management is really good at motivating and keeping things up-beat. There's plenty of socializing and fun events. There's always food around. The discount is amazing.

    Cons

    Very little opportunity for advancement and very low pay for all the hard work that everyone puts in. They tend to pass over current employees for promotions and will instead hire from outside the company.

    Advice to Management

    Promote talent from within and provide more livable wages for employees.


  9. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Glendale, CA
    Former Employee - Sales Associate in Glendale, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Anthropologie part-time

    Pros

    Seasonal cool staff hours are great, pay decent flexible scheduling creative outlets, typical retail environment good if going to school or side job

    Cons

    Management hovering unnecessarily, not too much felixibility has a cheerleading mentality when it comes to "encouraging" overall ok


  10. "Customer Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Associate in Irvine, CA
    Current Employee - Customer Associate in Irvine, CA
    Recommends
    Positive Outlook

    I have been working at Anthropologie (Less than a year)

    Pros

    There is great growth potential within the company and the discounts are amazing.

    Cons

    None that I can think of at the moment.


  11. "Very Poor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Thousand Oaks, CA
    Former Employee - Manager in Thousand Oaks, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Anthropologie full-time (More than a year)

    Pros

    Very creative and inspiring

    Cons

    Very poor management
    Staff and management are rude and unprofessional
    Company is very unorganized

    Advice to Management

    Be professional and have adequate skills



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