Aon Reviews | Glassdoor

Aon Reviews

Updated August 19, 2017
205 reviews

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2.0
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Aon President, CEO, and Director Greg Case
Greg Case
87 Ratings

205 Employee Reviews

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Pros
Cons
  • Work-life balance not as good as other companies (in 64 reviews)

  • Low wages, no work life balance, and can miss out on breaks (in 19 reviews)

More Pros and Cons

  1. "Customer service manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Aon full-time (More than 10 years)

    Pros

    Great flexibility in manager role, good vacation availability

    Cons

    Senior ms agents are not consistent with other years in messages they deliver. Benefits are very expensive and the amount of clients we are responsible for exceed the expectations to deliver quality to each clients satisfaction.

    Advice to Management

    Hire more people and focus more on quality and deliver a consistent message across locations and managers.


  2. "Know what you're getting into."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aon full-time

    Pros

    Great people, involved in the community

    Cons

    Managers are not trained. There used to be a short, overview training on feedback and communication but it was not available to every new manager. It could take years before a new manager is nominated for this extremely basic training. As a result managers are left to their own devices and the results are usually discrimination, poor talent selection and development. HR is one of the worst in the business. No assistance for managers except from online service center or off-site "consultants " who typically have no business experience and sometimes don't even know the policy. Aon now pays for this terrible service having sold Hewitt. Annual engagement surveys are distributed but employees don't believe they're anonymous. Management makes little to no effort to resolve the issues identified in the survey.

    Advice to Management

    Make the investment in your front line managers and you will save money by having a more efficient, engaged staff. The lip service given to this is not working

  3. "Eh, not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern in Chicago, IL
    Current Intern - Anonymous Intern in Chicago, IL

    I have been working at Aon as an intern

    Pros

    -Great networking events
    -Wonderful colleagues
    -Chicago office is beautiful and good work space

    Cons

    Managers here do not really care about the interns. My fellow colleagues said they had no work to do at all the entire time they were here. Did not feel challenged at all. Had a terrible manager who accused me of being "rude" and was very controlling and absolutely terrible. Underestimated me, never motivated me and had me doing work a 12 year old child could do.

    Advice to Management

    Great company, lot of opportunities but need to do a better job managing your staff and who you hand the interns to. Some managers just simply cannot manage.


  4. "Benefit specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Aon full-time

    Pros

    Company supplied all office supplies

    Cons

    pay on the low end


  5. "What a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service
    Former Employee - Customer Service
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aon full-time (More than 3 years)

    Pros

    Conworkers were nice but that’s about it

    Cons

    They over work you for very little pay and they do not make any accommodations even if someone passes in your family and you need time off. This place is a revolving door

    Advice to Management

    Care about your employees more


  6. "Not Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Aon full-time (Less than a year)

    Pros

    Good Pay, Great Benefits, Nice work environment

    Cons

    Being mistreated by mgmt. (harassed, badgered)

    Advice to Management

    It's important for employees to feel valued and respected. If you are a manager and you are treating those under your umbrella harshly without getting all the facts, you will not get the results you are looking for and you will lose good employees.


  7. Helpful (1)

    "Bad experience but no bad blood"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Specialist I in Boston, MA
    Former Employee - Account Specialist I in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Aon full-time (More than a year)

    Pros

    Loved my colleagues! They knew the business and helped me learn a lot. I would not be at the place in my career without them. There were also carrier options in choosing benefits which I liked.

    Cons

    Management was awful. My boss never provided any formal training (I never did the new employee orientation because I was expected to start renewing accounts immediately), and when I expressed concerns about the program and the systems, he completely passed it off as an annoyance. I never knew exactly what my role was despite asking for more clearly defined roles, so I ended up doing everything. We were expected to work like robots, including through holidays, since management only cared about revenue. I also felt that there were holes in the ethics of the program in terms of how renewals were handled. Once I realized that the program and management were unwilling to change, I decided it was time to leave. Aon is so big, that sometimes management doesn't see problems with colleague morale and executives need to pay attention to that. I would have stayed if I was able to transfer to another business unit. I think that your manager defines your experience at Aon, and my boss was one of the worst people I've ever worked for.

    Advice to Management

    Listen to the complaints and concerns of the colleagues, and remember that success is not solely based on revenue.

  8. "Health and Benefits Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aon full-time

    Pros

    Great resources and you learn a ton about the industry.

    Cons

    You will work 60 hours a week. Very little work life balance. Pay is not equal to work load.


  9. Helpful (2)

    "Do your research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor/Team Lead in Chicago, IL
    Current Employee - Benefits Advisor/Team Lead in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Aon full-time (More than 3 years)

    Pros

    Understand this is a resource..... not your source. Don't over think and keep your expectations reasonable.

    Cons

    Mgmnt is not to be trusted.

    Advice to Management

    Stop lying and saying and doing things only for selfish gain


  10. "Not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in The Woodlands, TX
    Former Employee - Customer Service Representative in The Woodlands, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Aon (More than a year)

    Pros

    It was great pay at the time but horrible lack of increase over price of living increase.

    Cons

    Horrible schedule. The attendance policy made for people abusing jt


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