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Aopen America Reviews

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1.4
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Dale Tsai
12 Ratings

16 Employee Reviews

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  1. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Jose, CA
    Former Employee - Product Manager in San Jose, CA
    Recommends
    Positive Outlook

    Pros

    AOpen is a good company to work with. Learned a lot from this company.

    Cons

    Worked over time a lot.


  2. Helpful (1)

    "A Bizarre place to work at best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in San Jose, CA
    Former Employee - Sales Executive in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aopen America full-time (More than a year)

    Pros

    Co-Workers are decent people

    Cons

    President doesn't have a clue - No Transparency - No defined roles - almost like a bad experiment.

    Advice to Management

    Wake up.

  3. Helpful (4)

    "Needs to move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in San Jose, CA
    Former Employee - Marketing in San Jose, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Aopen America full-time (More than 3 years)

    Pros

    -Coworkers are genuinely a plus in most cases. Most people are there to do their best and succeed.
    -Office location is in a nice place.
    -There have been attempts at improvement from the early days but it's still not enough.

    Cons

    - Low salaries. Since leaving, most employees earn double or triple their salaries in other companies.
    - Corporate mentality is very asian. Culture reflects that as well.
    - There has to be better communication between departments, it feels like everyone is in their own silos and are unable to work together.

    Advice to Management

    Honestly, flip flopping on policies and changing business direction every quarter doesn't do much to inspire confidence or long term strategic thinking. If sales are down, firing 3-4 people a quarter won't help you.


  4. Helpful (1)

    "not clear business direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People are nice there, office location is not bad.

    Cons

    Bad business direction and competition is increasing, no good strategy to win the market.


  5. Helpful (3)

    "Sales / Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Worked remotely and allowed to network with the industry. Learned a lot about PC Hardware out of necessity.

    Cons

    Disorganized leadership with no core values. While their message was "Open & Share", that ideology was never practiced. Sales internal would try to go direct on opportunities and mess up the channel. Engineering would rarely properly support sales in their pre and post sales process. If it was supported, the language barrier was always a negative to the customer in North America.

    Advice to Management

    Practice what you preach, and actually learn the industry. Focus on enabling your people with resources instead of knocking people down and leading with fear.


  6. Helpful (3)

    "FAE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Field Sales Engineer in San Jose, CA
    Former Employee - Senior Field Sales Engineer in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aopen America (Less than a year)

    Pros

    The work force was very technically competent. All of them have also gone on to better opportunities.

    Cons

    Super low salary, extremely incompetent executive management, overpriced and inflexible product line. Products not designed with competitive features that customers want. Impossible quotas. Quotas are based monthly rather than quarterly, and if you discount a week for invoicing, you have only 3 weeks to close deals. Every month. Month in and month out.

    Advice to Management

    All the advice has been given by previous enries. What I want to know is, is there some other reason why this office is open besides selling product? Because any other business would have filed bankruptcy by now.


  7. Helpful (3)

    "FAE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Channel Account Manager
    Former Employee - Channel Account Manager
    No opinion of CEO

    I worked at Aopen America (More than a year)

    Pros

    Friendly staff, HR listens and try to communicate with employess.

    Cons

    All managers are Taiwanese and they should try to hire locals..

  8. Helpful (2)

    "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aopen America full-time (More than a year)

    Pros

    Nothing good to say about working at Aopen.

    Cons

    No direction for management or employees. Business roadmap changes every quarter once revenue numbers are announced., New employees are hired so that they can have more employees to lay off. Company culture continues to be primarily Chinese, non-Chinese are not welcomed.

    Advice to Management

    President is primary reason the culture and business outlook is so bad. The company will continue to fail as long as he continues to run the company. President should step down.


  9. Helpful (3)

    "3 layoffs within a year's time frame due to drop in sales, a company going downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Jose, CA
    Former Employee - Sales in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aopen America full-time (Less than a year)

    Pros

    open work space, flexible work hours.

    Cons

    To take an objective look back of the company is not easy. Out of a 35 person company, only the 7 from sales team are to blame when revenue drops year by year, month by month, as a result, sales team always have people come and go, come and go and the cycle continues. It is not hard for top management to see that there is virtually no marketing support, products are way overpriced and no one in the company has a clue of how to design an attractive solution product, but he never does anything about it and takes no action to address these cancer issues.
    There is no rules in the company, maybe a rule of thumb, but that changes quickly also. Due to the lack of professionalism in the company, getting things done outside of your department is not a matter of other doing their job, it boils down to that person's mood of the day, or if you two a buddies. On top of that, management has to approve and get involved in every little detail of what you do, if you do it right, they would ask why you didn't report it first and if you do it wrong, they would question why you did it without proper approval.
    Revenue is everything. While this can be directly used to as a measure on sales people, others are offered very low salary as management sees no value in operations or engineering.
    A word of advice to other job seekers, this is not for the faint of heart. Low pay, high stress and zero chance of gain any work experience that is applicable elsewhere.

    Advice to Management

    President need to start look for root cause outside sales team and realize that zero existing marketing and a product offering that is misaligned with the market will lead to sales decline no matter how many times you layoff and rehire sales people. Since you're a fan of Apple, what did Steve Jobs do to save Apple? Did he do what you did or did he instead focused on creating a product that market actually was needed by consumers?


  10. Helpful (2)

    "Very difficult environment for non-Mandarin speaking employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in San Jose, CA
    Former Employee - Marketing Specialist in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very few good reasons. Initially, it felt like I was running my own territory. But that didn't last. I made some good friends there.

    Cons

    The management has lost their way. They basically only sell hardware and don't understand why they can't get 35% or more margin on each deal. They do not know the competition and they have no understanding of the US market. If you do not speak Mandarin you are not privy to what they are thinking. They want to make money without spending money so they hire very marginal employees, especially in their San Jose office where the cost of living is very high. The mode of development is if we build it our customers will come. The engineers in Taiwan, never ask what is needed in the US so they build product that is not suited for this market.

    Advice to Management

    You need to put an American face on your efforts. You need to develop solutions instead of just hardware. We need to quit running a sweatshop environment in the US because that mentality will never attract the talent you need to succeed.


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