Apex Hotels Reviews | Glassdoor

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Apex Hotels Reviews

Updated December 15, 2017
17 reviews

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3.0
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Angela Vickers
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17 Employee Reviews

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  1. "Needs improvement, otherwise all good employees will leave."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bath, England (UK)
    Current Employee - Anonymous Employee in Bath, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Apex Hotels full-time (Less than a year)

    Pros

    Free access to pool and gym, after probation period you get a 3 course dinner and stay, 50% discount in any Apex Hotel

    Cons

    Most of the employees have no passion or desire to work in hospitality, or have anything to do with guest services.
    Head of the Departments are constantly leaving and changing.
    No Communication between key departments.
    No teamwork and no consistency due to the lack of training, appraisal, rewards.
    No desire of management to recognise the hard-working, passionate employees. On the contrary, management keeps defending and protecting the lazy people.

    Advice to Management

    Put in place some SOPs, offer proper training to employees, look after the employees who are doing a good job. Most of the guests are recognising the good guest service, however, managements fails to do so. Management needs to be more opening minded to new ideas and suggestions instead of believing they are the only one who know everything.


  2. "Apex City Of Bath"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Bath, England (UK)
    Former Employee - Management in Bath, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Apex Hotels full-time (Less than a year)

    Pros

    Salary is good compared to other companies

    Cons

    Managers are inexperienced. Training is minimal due to lack of management experience.. Discipline does not exist. Building is shoddy. Industry knowledge is poor. No organisation. All male kitchen rude and overly suggestive.. Food below par.

    Advice to Management

    Changes need to be made at the top.

  3. "F&B Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Apex Hotels full-time

    Pros

    Good training, uniform, welcoming atmosphere among staff

    Cons

    management use staff as part of the blame game at times, some of the managers style is a little outdated


  4. "Good place to be if you want skills to progress somewhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Edinburgh, Scotland (UK)
    Former Employee - Various in Edinburgh, Scotland (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Apex Hotels full-time

    Pros

    Pays well, good people, no to much pressure, multitasking required to do your job makes you improve your personal and work related skills.

    Cons

    Overgrown management system, little development possibilities, some managers with lack of understanding of their department

    Advice to Management

    Promote internally, especially longlasting loyal employees that have a drive and experience.


  5. "Night porter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Porter in Edinburgh, Scotland (UK)
    Former Employee - Night Porter in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apex Hotels (More than a year)

    Pros

    Good company to work for.

    Cons

    I cannot find any cons about this company.

    Advice to Management

    Any


  6. "Professional Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free meals on shift. Supervisors friendly. Great Tips and the training was brilliant. Good bonuses for staff for extra rooms

    Cons

    Very very hard work. Sometimes had to miss breaks / lunch to finish the task at the end of the day.

    Advice to Management

    You clearly are one of the top hotel companies to work for. Keep up the great work! I found the training for staff to be excellent


  7. "Great place to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food and Beverage Trainee in London, England (UK)
    Current Employee - Food and Beverage Trainee in London, England (UK)
    Recommends
    Positive Outlook

    Pros

    Easy job, great money for what you are doing, convenient location, friendly and helpful staff, quite on weekends

    Cons

    None of the cons for this company

    Advice to Management

    take care more of your staff

  8. "Very kind people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Apex Hotels part-time

    Pros

    The pay is good and the work is fun. You are never board and employees are fun to be around.

    Cons

    I only wished I could have worked there for longer.

    Advice to Management

    Nothing. I think that it was a fun experience and I would love to work there again.


  9. "Part-time waiting stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage in Edinburgh, Scotland (UK)
    Former Employee - Food and Beverage in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apex Hotels part-time (Less than a year)

    Pros

    Excellent employee system, adhering to standards at all times, different tiny perks like leave bonus and free bowling. Comparing to other

    Cons

    schedule could be more flexible, very formal conflict resolution practice. A lot of very good ideas by management in theory, but with no adjustment to reality when implementing them in practice.

    Advice to Management

    A lot of very good ideas by management in theory, but with no adjustment to reality when implementing them in practice.


  10. "Bad manager and assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Assistant in London, England (UK)
    Former Employee - Food and Beverage Assistant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Meals on duty, salaries always on time and the GM who is actually the only high ranked guy who wants to help

    Cons

    Manager and the assistant manager from the restaurant are not the best people to work with, they make your job pretty hard.


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