Apollo Education Group Reviews in Phoenix, AZ | Glassdoor

Apollo Education Group Phoenix Reviews

Updated April 5, 2017
261 reviews

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Phoenix, AZ

261 Employee Reviews

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Pros
Cons
  • They got rid of most of the perks that made University of Phoenix a fun and rewarding place to work (in 20 reviews)

  • Upper management pushed their employees to the limit (in 25 reviews)

More Pros and Cons

  1. Helpful (3)

    "Rough going for Apollo..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior BI Developer in Phoenix, AZ
    Current Employee - Senior BI Developer in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Apollo Education Group full-time (More than 10 years)

    Pros

    You do technically get a discount on attending school through their subsidiary University of Phoenix. Although the reputation is bad it's not completely justified.

    Cons

    The industry right now is getting hit hard by the government which is really impacting the company overall. There have been reorganizaitons every 6 months, so there isn't much job stability.

    Advice to Management

    Focus on the students not on the quarterly reports. They say the focus is on the students, however, all the actions taken within the organization contradict that message.


  2. Helpful (1)

    "Horrible Decision-Makers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Enrollment Advisor/Team Lead in Phoenix, AZ
    Former Employee - Executive Enrollment Advisor/Team Lead in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Apollo Education Group full-time (More than 5 years)

    Pros

    A lot of wonderful people to work with daily.

    Cons

    The high level managers/directors etc. don't listen to the folks in the trenches who see what's really going on; and often have ideas that could really work. But, the high level leaders at Apollo think they know it all, and continue to make really stupid decisions with very little recourse.

    Advice to Management

    Start listening to everybody's thoughts and suggestions no matter where you are on the depth chart. Also, stop being so reactive and impulsive when there's adversity.


  3. Helpful (1)

    "It's the McDonalds of the Educational World"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Windows Administrator in Phoenix, AZ
    Former Employee - Windows Administrator in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Apollo Education Group (More than 3 years)

    Pros

    The only one I can think of is free or reduced tuition.

    Cons

    Management, work/life balance, employees weren't listened to.


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  5. Helpful (2)

    "Declining student enrollment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The workload is reasonable for most people. The work schedule is flexible. You can work from home for 1-2 days a week which saves time and avoid the traffic jam. Employees care about student success.

    Cons

    The company is currently in financial trouble. University of Phoenix has seen a big decline in student enrollment. Every quarterly earning call is a disappointment which is often tied to a new round of layoff. Current employees are all worried about the future of the company.

    Advice to Management

    Get a fresh start from the top. The leadership team does not have a sound strategy to stop the declining revenue.


  6. Helpful (2)

    "Corporate Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Apollo Education Group full-time (More than 10 years)

    Pros

    great benefits, competitive salary, flexible work hours (with right manager), telecommuting

    Cons

    divisive culture (executive vs. employee) with mixed messages, lack of leadership, little/no contact with executives

    Advice to Management

    If you want your employees to believe in your mission, culture and values, treat them as equals and provide more exposure. C-level leaders need to be approachable, accessible and visible throughout the company (ie don't make employees come to you).


  7. "It's sad..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apollo Education Group full-time

    Pros

    Talented people who want to do the right thing. Pays well. Caring people. Great mission.

    Cons

    Company under attack by certain politicians. Too many meetings that are not focused. Not doing very well.

    Advice to Management

    Get more focused.


  8. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer I in Phoenix, AZ
    Former Employee - Software Developer I in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apollo Education Group (More than a year)

    Pros

    Highly technical and easy to learn a lot!

    Cons

    Incredibly demanding and organization always changed requirements

    Advice to Management

    Have a defined goal and stick to it


  9. Helpful (2)

    "Human Resources"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Apollo Education Group full-time (More than 5 years)

    Pros

    The organization is focused on offering a quality education to their students. Employees are passionate about supporting students through their educational journey. The organization offers great benefits and good pay.

    Cons

    Organization is going through lots of leadership changes and struggles with external forces. This has resulted in many changes which is hard on employees.

    Advice to Management

    Listen to your employees and live the core values in order to retain your top talent.


  10. Helpful (4)

    "UOP Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at Apollo Education Group full-time (More than 8 years)

    Pros

    You will never work with such a diverse range of people with talent and education from all over the world. If you want to complete your education this is a great place to work and complete your degree. They have a great 401k in which they match. If you work outside in enrollment, academics and the contact center. You most likely will have the best experience with the company.

    Cons

    Unstable and toxic emotionally

    Advice to Management

    KARMA


  11. Helpful (2)

    "The Sinking Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Representative in Phoenix, AZ
    Current Employee - Enrollment Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Apollo Education Group full-time (More than 3 years)

    Pros

    Good Benefits, Consistent Daily Activities, Central Location. Small work teams make it nice to build work relationships. Pay is great for very minimal work.

    Cons

    I have worked for Apollo Group for 4 years. At first it was great, but then I realized quickly that there was little or no room for advancement pretty quickly. Over the last year especially there have been so many different directions and emphasis on a quarter to quarter basis. It is almost impossible currently to determine what would make me successful at my job. What I do know is that if you are successful you can only hope to keep your job. You dont make more, have a chance at a promotion, and you are always recorded so you are also a comment away from losing your job as well. This company has gone down hill very quickly and seems to have an identity crisis.

    Advice to Management

    Be more transparent. Have a better media presence and listen to feedback from employees. Shift bids seem like a way to get workers to quit rather than fill a business need.


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