Apollo Education Group Reviews in San Francisco, CA | Glassdoor

Apollo Education Group San Francisco Reviews

8 reviews

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San Francisco, CA Area

1.0
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
4 Ratings

8 Employee Reviews

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Pros
Cons
  • They got rid of most of the perks that made University of Phoenix a fun and rewarding place to work (in 20 reviews)

  • Upper management pushed their employees to the limit (in 27 reviews)

More Pros and Cons

  1. Helpful (2)

    "Sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apollo Education Group full-time (More than 3 years)

    Pros

    The people in certain areas are great.

    Cons

    Senior Leadership (C-Suite) is a joke. They don't care about anything but the bottom line. Benefits are terrible.


  2. Helpful (2)

    "Apollo Group - Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in San Francisco, CA
    Former Employee - Senior Director in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apollo Education Group (More than 3 years)

    Pros

    They do a great job of hiring talent. Met some of the brightest designers, writers, strategists and marketers. Formed lasting friendships. Did great work.

    Cons

    Management based on fear and chaos. Frequent layoffs- frequent directional changes. 90% of the work created was never launched.

    Advice to Management

    Cut out the layers and the politics. Listen to the talented team leads.

  3. "Former member of marketing team at Apollo Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Marketing Manager in San Francisco, CA
    Former Contractor - Senior Marketing Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Apollo Education Group as a contractor (More than a year)

    Pros

    Great location in Financial District.

    Cons

    High turn over and business has lost a lot of the market share over the past several years.

    Advice to Management

    San Francisco office (where marketing team was based) was closed at the end of '15 so it's a moot point to give any advise.


  4. Helpful (5)

    "Not a good place to work - stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Marketing in San Francisco, CA
    Former Employee - Director, Marketing in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apollo Education Group full-time (More than a year)

    Pros

    They compensation is very nice at the director level and above. Arguably too good given the company's current performance and ineffectiveness of leadership as of late.

    Cons

    There is nothing remarkable about this company. The benefits are average and it goes down hill from there. There is really no culture or bond that ties people together. People might like their co-workers, but no one is excited the company and it’s prospects. In fact, most people have no clue what is going on outside their division. The left hand has no clue what the right hand is doing and there is a fair amount of redundancy.

    The company is in clearly in crisis and everyone can feel it. University of Phoenix is a damaged brand that depends on Title 4 student loan money, GI Bill funds, and international students. The product is actually not bad at all but there are no admission standards and few academic standards. Read: Anyone can get in and everyone graduates with a degree. It is no surprise Congress is trying to shut down the student loan pipeline to online universities.

    Because UoP, the flagship product, is performing poorly and the company is overcorrecting, cutting corners everywhere it can. As a result, employees in other business units suffer. Leadership is nonexistant and there is no clear turnaround strategy. These days you'd be hard pressed to find many people who are inspired or motivated about the future.

    The company does not have the capacity to innovate, which is ironic because it sells a course called Innovator’s Accelerator to companies for an exorbitant price. It has tried really hard in the last 2-3 years and squandered tens of millions of dollars on education courses that have failed to gain traction in the market. It also purchased a promising edtech startup, staffed it mostly with existing employees, and ran it into the ground in 15 months.

    Because UoP takes government student loan money, there is a heavy compliance and legal review component that impedes many business activities and destroys economic value. Lawyers review all marketing material and vendor contracts with intense scrutiny, lots of wasted time and excessive requests for changes. The net result could add 2 months of time to a contract negotiation and many times vendors just don't want to work for us, because all our lawyers want to do is remove every last drop of liability from contracts. Apollo is a legal state and many people fear the wrath of our legal team, even C-level executives.

    Last quarter, the CEO told Wall Street that future of the company lies in corporate professional development products and services. This is a new initiative that Apollo started by reorganizing 3-4 business units / departments into one new one, but three months later there is no clear strategy or many products/services that exist or in development. Just confusion and chaos. Rumor has it that the professional development executive is desperate to buy companies in order to build out its professional development services and products.

    It’s a sad state of affairs here and unless there is a major shake up at the C-level this company is on what is going to be a long and slow death march.

    Advice to Management

    Get a new CEO, Focus on people instead of dollars (improve culture)


  5. Helpful (3)

    "NOT for creative people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in San Francisco, CA
    Former Employee - Designer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Apollo Education Group full-time (More than a year)

    Pros

    Um. At a loss, here.

    Cons

    Processes get in the way of good creative thinking. Creative management do not stand behind their team. Creative resource management is totally unqualified to match talent to creative projects.

    Advice to Management

    Get a backbone. Be honest. Be transparent with team.


  6. Helpful (5)

    "Opportunity Squandered"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in San Francisco, CA
    Former Employee - Product Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apollo Education Group full-time (More than 3 years)

    Pros

    The San Francisco Apollo Group office was an amazing place to work in 2009. The recently formed Product Strategy and Development group was staffed with incredibly smart, well-intentioned academic and technology professionals who had the mandate to "reinvent education for the 21st century." Unfortunately, this well-funded opportunity to truly move the needle on big problems in education was utterly squandered by an executive management team that was simply incapable of articulating a coherent business strategy. And as the bottom began to fall out of the for-profit education sector, the company flailed from one ill-conceived initiative and corresponding “re-org” to another. While churning through countless millions, the company began losing all of its top talent in the most dramatic brain drain I have ever witnessed at a large company. Rather than address these strategic and operational issues, the company did what every poorly managed company does - embark on a death spiral of cost cutting that continues to this day (going so far as to recently inform employes that they are now required to supply their own plastic cutlery in the break rooms!)

    Cons

    I can’t think of a more demoralizing, soul-crushing place to work than in the Technology division at Apollo Group these days. Well okay, I suppose spending your time in a University of Phoenix call center trying to convince prospective students that their degree will have any value is probably more degrading. But not by much.

    Advice to Management

    Learn how to formulate a business strategy (by first understanding what a strategy actually is). And return your ill-gotten, undeserved gains to Apollo Group shareholders.


  7. Helpful (4)

    "Three words: Toxic Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Employee in San Francisco, CA
    Current Employee - Marketing Employee in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good benefits and reasonable pay, but this is not even enough to make it worthwhile working at this place.

    Cons

    Too much politics, too many negative overworked employee and lack of leadership support leads to lots of backstabbing and disgruntled employees.

    Advice to Management

    Please have regular check in meetings with lower level staff. Find out what they are feeling. You would be surprised to the feedback you receive. Also, corporate culture starts at the top so really look at the top and what their values are. As they say, it rolls down hill.

  8. Helpful (4)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Ability to manage a large marketing budget.

    Cons

    terrible management and bad training, very negative environment

    Advice to Management

    the management should invest more into developing their employees.


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