Apollo Education Group Reviews in San Francisco, CA | Glassdoor

Apollo Education Group San Francisco Reviews

7 reviews

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San Francisco, CA Area

2.0
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Apollo Education Group Director, Chief Executive Officer Gregory W. Cappelli
Gregory W. Cappelli
5 Ratings

7 Employee Reviews

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Pros
Cons
  • They got rid of most of the perks that made University of Phoenix a fun and rewarding place to work (in 20 reviews)

  • Upper management pushed their employees to the limit (in 26 reviews)

More Pros and Cons

  1. Helpful (1)

    "Disjointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SEM Analyst in San Francisco, CA
    Former Employee - SEM Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apollo Education Group full-time (More than a year)

    Pros

    The people were great to work with.

    Cons

    No transparency into executive thoughts and decisions. Each team is isolated and barely work together. Difficult field to be enthusiastic about.

    Advice to Management

    Provide more transparency. Hard for employees to trust when they have no idea what's going on.


  2. Helpful (1)

    "Sinking Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Apollo Education Group full-time (More than 3 years)

    Pros

    Certain departments have flexibility and good work-life balance. Compensation is fairly decent

    Cons

    Change in strategy and leadership creates uncertainty. Poor communication and the top leaders do not value all the hard working people.

  3. Helpful (3)

    "Layoffs and downsizing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Apollo Education Group (More than a year)

    Pros

    Nice, smart people. Good work/life balance

    Cons

    Frequent layoffs. Too many upper-management types. Questionable business model re: students taking on huge federal loans


  4. Helpful (4)

    "Good people dealing with systemic company issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Apollo Education Group full-time

    Pros

    Really good people in San Francisco office who bring a wealth of experience (marketing, creative, strategic, digital) to the table. Good downtown office location close to all public transportation. The new Phoenix offices are nice and overall the employees there are a close knit group who support each other. It is one of the few large employers in Arizona to offer domestic partner benefits, so there is a good diversity of employees.

    Cons

    At the heart of the issue, this is a company divided between corporate and education foci and goals. Corporate and the myriad educational campuses/offices across the country see things differently and they clash. The company is mired in its 1980s mindset when University of Phoenix was a leader and game changer in online higher ed for working adults. Now it's an also-ran locked in battle with the federal government for bad business practices, using an outdated learning platform and refusing to change longstanding practices (e.g. Learning Teams) that are causing students to leave. Well-respected brick & mortar universities are offering many of the same distance learning options that University of Phoenix pioneered, and offering a good reputation and state of the art online tools. Rather than focus on core business issues, the execs create chaos by changing out key positions every year or two (3 CMOs in 3 years, firing the very well-respected University President). With each change, there are cascading effects such as reorgs and changes in employee policy (eg. work from home suddenly not allowed). HR in Phoenix is housed behind a locked door with a single land line phone placed outside the door, on which an employee has to dial an exact extension to receive an answer. As of 2014 there were no guidelines for titles and salaries so a Director might be someone with a few years experience and no direct reports, or might be someone with decades of experience managing a team of people. There have been years of lay offs with very little communication from the top, so there is an overriding feel of paranoia and waiting for the next round of lay offs. It's a work situation guaranteed to bring out the worst in people.

    Advice to Management

    Take a hard look at business practices and decades-old assumptions about the company and product(s). Hire Executive Communication professionals to assist the CEO and others over-communicate with the employees. This is essential when a company is experiencing ongoing turmoil.


  5. Helpful (4)

    "Bad Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apollo Education Group full-time (More than a year)

    Pros

    Good work life balance and benefits are adequate.

    Cons

    Apollo is a dying company with no true business model to turn things around. The culture is toxix


  6. Helpful (3)

    "Bloated executive team that doesn't manage well"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Marketing in San Francisco, CA
    Current Employee - Director, Marketing in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Apollo Education Group full-time (More than 3 years)

    Pros

    Smart people, decent pay, nice office location

    Cons

    Lack of strategy, too many executives

    Advice to Management

    Let go of folks that aren't necessary. Manage the middle managers better.


  7. Helpful (1)

    ""Poor Planning" leads to "Poor Execution" leads to "Hey, I'm outta here!""

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    - very smart people
    - great product development group
    - great product innovations for the higher-education sector

    Cons

    Run from the Marketing org; unfortunately, the wild, wild west still lives!!!

    Advice to Management

    Lead by example and develop your people.


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