Appalachian Underwriters Reviews | Glassdoor

Appalachian Underwriters Reviews

Updated February 15, 2017
50 reviews

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Full-time Part-time

2.1
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
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Bob Arowood
32 Ratings

50 Employee Reviews

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Pros
  • A good schedule, Monday - Friday, 8-5 or 9-6 (in 4 reviews)

  • Absolutely no pros to working at AUI (in 4 reviews)

Cons
  • Ceo, no training, no development, no advancement, expensive benefits (in 5 reviews)

  • No wonder there is such high turnover (in 3 reviews)

More Pros and Cons

  1. "Review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Very laid back job, set hours

    Cons

    poor pay raises, always an excuse


  2. "Nice co-workers but that's it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Assistant in Oak Ridge, TN
    Current Employee - Underwriting Assistant in Oak Ridge, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Appalachian Underwriters full-time (Less than a year)

    Pros

    Nice co workers and decent schedule but not much else. Co workers are the only thing that makes this co worth it.

    Cons

    Ceo, no training, no development, no advancement, expensive benefits. Owners don't seem to care about workers only how much they make...

    Advice to Management

    Provide in depth training, better benefits more room to advance


  3. "HORRIBLE!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Oak Ridge, TN
    Former Employee - Customer Service Representative in Oak Ridge, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Appalachian Underwriters full-time (Less than a year)

    Pros

    Coworkers are great. A few managers are very friendly and caring, but they have no real say in anything because it is all up to the parents who own the business.

    Cons

    Micromanagement and distrust of employees for no valid reasons. Owners of company are paranoid and extremely disrespectful. They think everyone who works for them are worthless idiots. Doesn't matter how hard you work, you will never get a raise; they would rather fire employees rather than give them a raise. Nepotism is rampant.

    Advice to Management

    Mom and Dad need to retire for anything to get better. Their sons aren't that much better, though. The entire family needs to take a few classes on business ethics, because this is the most unethical, foul company ever.


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  5. "Not the best."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    The co-workers made the job enjoyable. If you are already an insurance professional, then you should be fine.

    Cons

    There is rarely room for professional growth within the company. Micromanagement tremendously slows down production and barely any training is provided to new employees. There is a lack of trust between management and their workers.

    Advice to Management

    Please provide a more in-depth training program. Cut the ties with micromanagement and trust your employees in their work. Have a consistent schedule of meetings and communicate, communicate, communicate! It is not a one man show, everyone needs to be a team.


  6. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Appalachian Underwriters full-time

    Pros

    A good schedule, Monday - Friday, 8-5 or 9-6. Main holidays are off and good management in Customer service department.

    Cons

    The owners are out of touch. There isn't a lot of communication between departments which caused some negativity.

    Advice to Management

    Communicate with your employees more. Promote from within rather than hiring from an outside source.


  7. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Appalachian Underwriters full-time (More than a year)

    Pros

    There is a lot of opportunity for growth.

    Cons

    Management needs to see the value of its employees.


  8. "Don't bother working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oak Ridge, TN
    Former Employee - Anonymous Employee in Oak Ridge, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Appalachian Underwriters (Less than a year)

    Pros

    A paycheck better than Wal-Mart. All I can think of at the moment.

    Cons

    Where do I start? Culture, benefits, management. Too bad I HAD to give this a one-star rating. It's horrible.

    I wouldn't recommend working here to an ENEMY, much less a friend.

    Advice to Management

    The revolving door will stop if you give people 25% of the respect they deserve. Currently, you provide 0%.


  9. "management is always busy. systems suck and are hardly ever working"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workers Compensation Underwriter in Oak Ridge, TN
    Former Employee - Workers Compensation Underwriter in Oak Ridge, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Appalachian Underwriters full-time (Less than a year)

    Pros

    good pay, hours and very good 8-5 monday through friday.

    Cons

    benefits are not that good they match 1% on your 401k. Training consisted of a book i had to read 4-5 hours a day... no real training. The company doesn't put money into there facility, there was never even paper towels in bathrooms. The break room is very small and just has a few vending machines. I could go on and on. They expect a lot out of there employees with little guidance and not a lot of effort on there part, They had me calling agents b egging for business as an underwriter? worst company i have worked for.

    Advice to Management

    Train more. Work on your systems they suck. Make your other team leader do something... or get rid of her she is hurting your company.


  10. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    good co workers no nights no weekends

    Cons

    bad managers poor leaders no room to grow

    Advice to Management

    change management


  11. "Assistant"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Oak Ridge, TN
    Former Employee - Anonymous Employee in Oak Ridge, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Pretty offices. Current technology. Coworkers nice.

    Cons

    Nothing for Christmas. Micromanagers by the people there who supervise.

    Advice to Management

    Be open.



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