Apple Reviews in Albany, NY | Glassdoor

Apple Albany Reviews

Updated September 30, 2017
11 reviews

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Albany, NY

4.4
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11 Employee Reviews

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  1. Helpful (1)

    "Best Team Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Zone Specialist in Albany, NY
    Current Employee - Product Zone Specialist in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    Working with other bright people and a real sense of team work

    Cons

    Not being able to see outside.

    Advice to Management

    Management is fantastic. Lots of positive reinforcement.


  2. "."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Genius in Albany, NY
    Current Employee - Genius in Albany, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Great pay and benefits, discounts

    Cons

    Quite Overwhelmingly busy at times

  3. "Easy Going Job, Good Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Redzone Specialist in Albany, NY
    Current Employee - Redzone Specialist in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time

    Pros

    Amazing work environment with caring co-workers and management.

    Cons

    If you're not with the culture and ecyo system of Apple, it's a struggle to stay interested.


  4. "Apple is great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple At Home Advisor in Albany, NY
    Current Employee - Apple At Home Advisor in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (Less than a year)

    Pros

    Great hours
    Stay At home
    Co-worker group sessions
    Training is adequate for the position

    Cons

    None to speak of except alot of hours during holiday season


  5. "Overall, worth it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Albany, NY
    Former Employee - Specialist in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than 5 years)

    Pros

    Co-workers were by and large the greatest aspect of working for Apple. They do a great job of hiring awesome, intelligent, hard-working individuals. Also just a great environment if you like helping people but don't mind the occasional tough cookie who is hell-bent on giving you a hard time. Most customers are extremely grateful for your knowledge and help.

    Cons

    It can be tough to move to different positions. Sometimes it felt like there were manager favorites that would get all the opportunities to move around. When the store is busy, it can be chaotic and stressful working with customers you want to give your all but have the eyes of many waiting customers staring laser beams into your soul.

    Advice to Management

    Remember that all of your employees have value to share with the team. Sometimes you have go out of your way to discover what that value is but it will be beneficial to the team and will help each employee feel more valuable and like they have something unique that helps the team find success.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Albany, NY
    Current Employee - Sales Specialist in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (Less than a year)

    Pros

    Apple pays pretty decent and its possible to move up the chain as long as managements sees potential in you.

    Cons

    Some employees get a little too into the Apple culture, and it definitely takes time to move up the chain.


  7. "Amazing experience, great staff, stellar products, but they pay retail employees very poorly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Albany, NY
    Former Employee - Specialist in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    It is a very energetic and young environment so you constantly feel inspired, and it is easy to forge lasting friendships with colleagues. The management is usually supportive and easy to work for. Being around Apple products is just fun!

    Cons

    The stores are still very corporate and employees are frequently treated like children. Constant bag checks, clocking in is a hassle, and long hours on your feet. All of it would be worth it, but they barely pay over minimum wage! For the amount of information you are required to know and the crazy customers you deal with on a daily basis, they should definitely pay more.

    Advice to Management

    Learn to delegate and stop micromanaging.

  8. Helpful (1)

    "Great experience, horrible salary"

    StarStarStarStarStar
    Former Employee - Mac Specialist (Apple Store) in Albany, NY
    Former Employee - Mac Specialist (Apple Store) in Albany, NY
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Your colleagues are energetic and fun, the work is demanding but fun, and they give you great experience and training

    Cons

    The salary is too low to be able to support yourself without another job, and the hours are incredibly long


  9. Helpful (1)

    "This job is tiring, rewarding, and satisfying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Albany, NY
    Current Employee - Specialist in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    The colleagues are encouraging and very helpful. Everyone is willing to help each other as much as possible. You do not make commission, therefore everyone is focused on one goal: finding the right solution for the customer

    Cons

    The store could get overwhelmed at times and there are times also where the customers are unreasonable.

    Advice to Management

    Need way more opportunities for part-time students.


  10. "Great retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Albany, NY
    Former Employee - Specialist in Albany, NY
    Recommends
    Approves of CEO

    Pros

    Great retail job. All of my coworkers were very friendly, and the culture made working at Apple retail more fun.

    Cons

    Long hours on weekends and holidays. It's hard to plan out vacations and days off because sometimes the schedules aren't released until last minute.

    Advice to Management

    I wish that there were more employees at the Apple store. Sometimes its difficult to balance multiple customers at a time.


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