Apple Apple Genius Reviews | Glassdoor

Apple Apple Genius Reviews

Updated Jun 12, 2019

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Found 208 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
74%
Approve of CEO
  1. "A company that values its people and always listens to feedback when given."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apple Genius in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time for more than 5 years

    Pros

    Great atmosphere, amazing people and the benefits are fitting for the caliber of company this is.

    Cons

    Slow movement and too many managers to keep track of your growth.

    Apple2018-12-04
  2. Helpful (1)

    "Apple Store Workplace Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apple Genius in Boston, MA

    I have been working at Apple full-time for more than a year

    Pros

    Very fast paced, vibrant, energetic with free exchange of feedback and support from management

    Cons

    You really have to drink the kool-aid or you won't fit in as much and have to deal with a lot of demanding customers coming in the store with unrealistic expectations.

    Apple2019-06-08
  3. "cool gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Apple Genius in Los Angeles, CA
    Approves of CEO

    I worked at Apple part-time for more than 5 years

    Pros

    the people you work with

    Cons

    the pay really sucks. they screw people over

    Apple2019-06-07
  4. Helpful (1)

    "Great stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Apple Genius in Bethesda, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Apple full-time for more than 3 years

    Pros

    Great team environment and the company truly cares about the customer. Perfect opportunity to build customer service skills and make life-long friends. Benefits are amazing and awesome resume booster.

    Cons

    Very hectic and stressful but makes the day go by fast. For the amount of work that we do day-to-day, compensation could be a lot better. Became a lot about numbers and “promoters” in the recent years but I guess that’s any business.

    Advice to Management

    Rather than focusing on numbers, continue to focus more on the employees. Everybody is constantly under stress. Continue to build morale and make work more enjoyable.

    Apple2019-05-14
  5. "Mostly great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Apple Genius in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time for more than 3 years

    Pros

    - Great team/great people - Stimulating work environment - Access to cutting-edge technology

    Cons

    - Poor management. - The store is always busy.

    Advice to Management

    - Avoid micromanaging your technical support specialists

    Apple2019-05-14
  6. "fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apple Genius in Dedham, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Apple full-time for more than 3 years

    Pros

    fun place to work and great people

    Cons

    working nights and weekends and being under appreciated

    Advice to Management

    stop micro managing

    Apple2019-04-18
  7. "Best of the best in retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apple Genius in Newark, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time for more than 5 years

    Pros

    Great pay for a retail store. Lots of room to learn and advance in the company. Great benefits such as stock plans, RSUs and health benefits.

    Cons

    Working retail hours is not ideal to raising a family.

    Advice to Management

    Management is not always on the same page about initiatives

    Apple2019-04-10
  8. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Apple Genius in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time for more than 3 years

    Pros

    Flexible scheduling. Insurance for part time employees.

    Cons

    Not enough employees to handle customers.

    Apple2019-04-08
  9. Helpful (1)

    "Best in Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Apple Genius in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time for more than 5 years

    Pros

    Absolute best retail company for employment by far. Benefits can add to $10,000+ per year. Remarkable.

    Cons

    Still under Non compete after 5 years of employment so I am not allowed to list any cons.

    Advice to Management

    Promote within you will get better quality.

    Apple2019-03-21
  10. "Perfect Starting Job for People in Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Apple Genius in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time for more than 3 years

    Pros

    They offer great connections and decent salary. Will introduce you into a knew community of tech geeks.

    Cons

    Very busy while working. You never have a minute.

    Apple2019-03-07
Found 208 reviews