Apple Applecare At Home Advisor Reviews

Updated Sep 11, 2020

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4.1
81%
Recommend to a Friend
85%
Approve of CEO
  1. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Applecare At Home Advisor 
    Recommends
    Positive Outlook

    I worked at Apple part-time for more than 3 years

    Pros

    Flexibility, benefits, and room for growth

    Cons

    Working in an at home environment

  2. "College At Home Advisor Review"

    4.0
    Current Employee - AppleCare College At Home Advisor in Turlock, CA

    I have been working at Apple part-time

    Pros

    -Good pay -Opportunity for career growth -Good opportunity for college students -Works with school schedule -Discounts and stocks

    Cons

    -Sometimes you're micromanaged, but for this it was infrequent.


  3. COVID-19

    "Struggling to stay and feel valued after 6+ years"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - At-Home AppleCare Senior Advisor 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Apple full-time for more than 5 years

    Pros

    -: The benefits are great. Dental, Vision, and health are just stellar. -: Reimbursement for gym is nice. -: Mental health support during COVID 19. -: Pay (DOE) is great. -: Great management. (There are some *amazing* ones)

    Cons

    -: Arrogant managers. (It really is hit and miss) Report one and you may put a target on your back. -: Isolation when you work from home wears on you after years of doing this, inability to move up in the company (the more you want to progress the fewer options/places there are) -: The company seems to be blending politics with the work place (keep it out Mr. Cook) -: Mandatory overtime -: Policies change on a whim and you have to master things fast -: your friends and family use you as their personal Genius Bar even at 2 am... -: Burn out is real. If you can’t adapt to change fast and work under pressure, this is not a job for you. And no - you don’t get insider news when new phones drop, new tech is released, etc.

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  4. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Applecare At Home Advisor in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time for more than a year

    Pros

    Great benefits, great discounts, company takes care of employees

    Cons

    rotating shift every 3 months

  5. "Great Way to Make Money in College"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Applecare At Home Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time for less than a year

    Pros

    The money is great and Apple is very professional. Training is excellent and managers are often pretty nice people.

    Cons

    This is a hard college job. It's really difficult to slack on the job because a manager tracks your calls taken. But if you are up to the task of helping people, then I found the pay to be worth it.

  6. "Great Place to Work from Home"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Applecare At Home Advisor in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time for more than 5 years

    Pros

    Work from home, good benefits even for part-time, opportunities to move up in the AppleCare organization.

    Cons

    Some customers are rude but this will happen at any job

  7. "Applecare At Home Advisor review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Applecare At Home Advisor in Milwaukee, WI

    I have been working at Apple part-time

    Pros

    - amazing work culture - really good benefits

    Cons

    - at times stressful and challenging

  8. "Best company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Applecare At Home Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time for more than a year

    Pros

    Strong and supportive management Structured and organized Recognize achievements Great benefits

    Cons

    Work hour was between 2pm and 1am.

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