Apple Reviews in Austin, TX | Glassdoor

Apple Austin Reviews

Updated September 22, 2017
416 reviews

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Austin, TX Area

3.7
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416 Employee Reviews

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  1. Helpful (2)

    "At Home Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applecare At Home Advisor in Austin, TX
    Current Employee - Applecare At Home Advisor in Austin, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Apple has great benefits including Insurance, Dental, Vision, 401k, Stock options, and discounts on Apple Products as well as affiliates products.

    Cons

    Schedule is set 3-6 months at a time with very little flexibility. With Apple having so many employees career advancement can be difficult especially in an At Home position.

    Advice to Management

    In my particular area of Apple, we have taken on 8 new supported calls with no pay increase. We are also expected to perform other department duties when they fail to do so, also with no pay increase.


  2. "Supply Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Planner in Austin, TX
    Former Employee - Supply Planner in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Apple (More than a year)

    Pros

    Great brand on resume, and good food in the cafe

    Cons

    awful work life balance, mysterious and un-transparent performance rating and bonus payout, poor professional development from managers

    Advice to Management

    Performance rating and bonus structure is an enigma

  3. "Unique Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends

    I have been working at Apple full-time (More than 3 years)

    Pros

    Shared value to build a better world

    Cons

    sometimes it lacks work-life balance


  4. "Great job, not so great management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Advisor in Austin, TX
    Former Employee - Senior Advisor in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Great people to work with
    Great benefits and perks

    Cons

    Management doesnt care about the customers


  5. "AppleCare Senior Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Apple full-time (More than 5 years)

    Pros

    Great place to work, good pay, great training.

    Cons

    Poor Management, lack ability to change job roles, employees are not placed where their strengths will succeed. Apple's culture is gone along with Steve.

    Advice to Management

    Find Apple's original culture


  6. Helpful (1)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Austin, TX
    Current Employee - Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Great company. Amazing benefits.

    Cons

    Pay inequities between new hires and tenured employees working in the same job role.


  7. Helpful (1)

    "No one listens to their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IOS Advisor in Austin, TX
    Former Employee - Senior IOS Advisor in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (Less than a year)

    Pros

    Decent pay, great benefits, and you get to tell everyone you work for Apple

    Cons

    No one listens to the employees, the culture is a manage with no knowledge

  8. Helpful (1)

    "Sweet gig for maybe a year, very low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple At Home Advisor in Austin, TX
    Current Employee - Apple At Home Advisor in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Work from home is a pretty sweet gig; love the discounts; They give you everything you need including an iMac

    Cons

    Very little upward mobility; working from home on holidays is terrible; Very very low pay especially for the amount of knowledge you’re required to maintain

    Advice to Management

    Better pay


  9. "Some really good things; some not so much."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Austin, TX
    Former Employee - Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than 3 years)

    Pros

    Perks (lots), dress code (none), great food on-site.

    Cons

    They talk a great game about personal development, but it's only for some.


  10. "A company that cares about it's employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applecare Advisor in Austin, TX
    Current Employee - Applecare Advisor in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Competitive salaries, positive work environment, abundant role and promotion opportunities.

    Cons

    It's a big company, so it's easy to get lost in the mix sometimes.


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