Apple Reviews in Buffalo, NY | Glassdoor

Apple Buffalo Reviews

Updated January 11, 2017
3 reviews

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Buffalo, NY

3.3
Star Star Star Star Star
Recommend to a friend
Approve of CEO

3 Employee Reviews

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Pros
Cons
  • Would prefer a better work life balance (in 680 reviews)

  • lots of hours, no work life balance (in 117 reviews)

More Pros and Cons

  1. "positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Specialist in Buffalo, NY
    Current Employee - Service Specialist in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    extremely open and positive place to work. the culture of fearless feedback keeps any growth of cliques or gossip completely squashed. huge amount of support for personal growth and opportunity to change positions and apply for higher up positions.

    Cons

    Your store's attitude largely depends on the Lead Manager and can drastically vary from store to store. Depending on the month's focus goals can vary from one extreme to the next.


  2. "Intelligent, caring and memorable people in an insane, unrelenting retail environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Red Zone Specialist in Buffalo, NY
    Former Employee - Red Zone Specialist in Buffalo, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Apple part-time (More than a year)

    Pros

    Attracts interesting, motivated and positive people, so coworkers tend to be a blast
    Constant personal development
    Strong company morals
    Plenty of opportunities for growth in the company
    Decent benefits
    Presents a good challenge
    Lots of instant friends and team bonding outside of work
    Caring leaders

    Cons

    Little work life balance, because even when you're not at work it'll be on your mind.
    Constant roar of a busy/loud environment.
    Extreme company kool aid... Apple can do no wrong.
    Hypocrisy.. say does not equal do. Corporate values aren't always reflected in individual retail stores.
    Mgmt hears but doesn't listen...Tries to solve deep-rooted problems by throwing a fresh coat of paint on and renaming it. They're afraid to call a problem what it is because thats too negative, "it's actually an 'opportunity.'" That's noble in general, but taken to this extreme just creates more problems by avoiding the actual issues. So we plaster on smiles and bend over backwards to "position" things differently to customers and to ourselves. Heaven forbid we speak realistically and think critically. Mental acrobatics because saving face is everything.

    Advice to Management

    Don't shrug off NPP and blame it on "people wait until the survey to talk and then they explode." 1) Maybe you're not approachable if that's the case. 2) Yes, and that is actually what NPP is for: saying all the things you might not be comfortable saying if you weren't anonymous. So quit invalidating it. Utilize your resources: the talented individuals in "lower" positions whose feedback you should seek. And then listen. Listen, listen, and listen. Meetings often center around appeasing the team with "I hear you, but..." hearing doesn't equal listening. It's the reason that anyone who has ever tried to say all this in the past has yet to make an impact.


  3. Helpful (1)

    "Great company. Beware of rogue management."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative (Apple Store) in Buffalo, NY
    Current Employee - Creative (Apple Store) in Buffalo, NY
    Approves of CEO

    Pros

    The best reasons are primarily for the benefits. You get great perks from 3rd parties. The whole experience can be very rewarding at first. Selling products you can stand behind never hurts.

    Cons

    Depending on which store you land in, you may have to fight for justifiable pay. The smaller market stores have a tendency to operate on sales to win the attention of corporate. They focus solely on numbers and not so much the concepts and ideas of Apple. They serve out the Kool Aid and it's not bad but it's certainly not the same Kool Aid larger market stores are serving up to their staff. Beware of smaller stores.

    Advice to Management

    Relax a bit and appreciate the talent you have on hand rather than belittling them. Negative reinforcement never fixes anything.



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