Apple Burlingame Reviews

Updated Nov 6, 2018

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3.9
97%
Recommend to a Friend
98%
Approve of CEO
  1. "Specialist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialist in Burlingame, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time for more than a year

    Pros

    The culture is amazing they really set you up for success

    Cons

    Downside is that its hard for growth sometimes

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  2. Helpful (1)

    "Learned a lot, got out at a good time."

    3.0
    Former Employee - Creative Trainer in Burlingame, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Apple full-time for more than 3 years

    Pros

    Learned a lot from my peers, coworkers were the best and extremely smart. Customers were difficult and also fun and interesting.

    Cons

    Repetitive work becomes extremely boring and lack of opportunities for growth and learning can become stifling for anyone. It was a clock in clock out atmosphere.

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  3. Helpful (1)

    "Broken House"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Burlingame, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Apple for more than 3 years

    Pros

    good benefits, highest in retail.

    Cons

    may learn a little bit new experience. broken house.

  4. "A great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Specialist in Burlingame, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Apple part-time for more than a year

    Pros

    they hire the best people which add to a dynamic atmosphere

    Cons

    the politics of upper management

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  5. "Red Zone Specialist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Red Zone Specialist in Burlingame, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Apple full-time for less than a year

    Pros

    great social environment, young friendly employees who have remained friends

    Cons

    no growth in the company, condescending managers who wanted to plan our career paths without actually letting us input our ideal career paths

  6. "Great experience, but not worth the stress"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Family Room Specialist in Burlingame, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Apple full-time for more than a year

    Pros

    Each store has a little of its own culture, but most of them function as a large somewhat-unhappy, way-to-stressed family. I've retained more friends from Apple than I have from any other job. Dealing with crazy people really does bring people closer together. While it's a decently ok job and has many cons, there's a lot to learn from Apple's culture and way of doing things. I've learned how to be more patient, how to teach someone in a way that they'll retain the information, how to dumb down tech talk without making the other person feel stupid, and how to talk my way out of an argument. All great skills to have in life. Lots of great discounts on both Apple and 3rd party products they sell in store. With all the cons there are, it's a great place to learn, make some friends, and just get paid when you're in college.

    Cons

    The pay is horrible when you consider how much money an average employee brings in. Most of management has no idea what they're doing. Store leaders are almost always out of touch with their employees and their store in general. Some people think you can get into corporate through Apple retail...Yeah that almost never happens. You will be forced to deal with some of the rudest customers I've ever seen. Apple really shot themselves in the foot back in the day when they offered free iPhone replacements on a regular basis for issues such as liquid damage, so it makes it tough to explain to customers that Apple doesn't do that anymore. It makes it tougher to sell Apple Care + and to tell a customer that it's going to be $250 to replace their iPhone 5s that they dropped in the toilette. If you have the opportunity to work at the genius bar, you will be expected to see one customer every ten minutes for mobile devices (ipad, iphone, ipod) and fifteen minutes for computers. When you take into account that Apple wants you to build a relationship with the customer, acknowledge their issue, assure them you'll do your best to get them out quickly and happy, and fix the issue, it's a difficult task to always stay on time. Your team is judged by being on time, getting great feedback from the customers who come in, availability at the genius bar, and even how long it takes to repair the computers you have. It's a lot to keep up with. Some stores have ridiculous standards for how many hours or days you must be available to work. At my old store, if you were full time they expected you to have completely open availability. So let's say you can work 40+ hours a week but you have to pick up your kid at a certain time every day so you show "unavailable" for that time, nope, gotta be part time.

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