Apple Reviews in Charlotte, NC | Glassdoor

Apple Charlotte Reviews

Updated December 13, 2016
23 reviews

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Charlotte, NC

4.0
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23 Employee Reviews

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  1. "Senior Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Advisor in Charlotte, NC
    Former Employee - Technical Advisor in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Great Benefits, Awesome People to work with, At home position

    Cons

    customer retaliation and all day work schedules

    Advice to Management

    Just remain supportive and compassionate with employees


  2. Helpful (1)

    "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Advisor in Charlotte, NC
    Former Employee - Senior Technical Advisor in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Support from management, above average pay, exciting atmosphere, great co-workers, working for a greater purpose (vision).

    Cons

    At the end of the day most Apple employees are providing customer service or technical support which always has it's downsides but is not specific to Apple.

    Advice to Management

    No complaints here. For the most part management was very supportive and allowed employees to have more autonomy than other similar companies do.


  3. Helpful (1)

    "Business Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Company Discount on products is good

    Cons

    Management is not very good and need training


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  5. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Design Engineer in Charlotte, NC
    Current Employee - Product Design Engineer in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    super fast environment . easy to grow

    Cons

    nothing keep the work and keep going

    Advice to Management

    keep going


  6. "Eh?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Based Tech Support Agent in Charlotte, NC
    Current Employee - Home Based Tech Support Agent in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    It was okay and it let me support my family the best way that I could so I was fine with it

    Cons

    It's was a good experience until there were scandals and all but oh well that's life for ya. I quit afterwards

    Advice to Management

    Do your best


  7. Helpful (3)

    "Sandbox"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor & Employee Development in Charlotte, NC
    Current Employee - Instructor & Employee Development in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Place to practice your skills

    Cons

    They blow smoke, aren't forthcoming about opportunities, reality of working in retail.

    Advice to Management

    Keep it real


  8. "a great place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple (Less than a year)

    Pros

    everything is awesome!!

    Cons

    none


  9. Helpful (3)

    "Great company to work for but it's still retail..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Red Zone Specialist in Charlotte, NC
    Current Employee - Red Zone Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    -Benefits
    -Competitive pay for a part time retail position
    -Fun work environment
    -No micromanagement (managers let you put your own personal touch when it comes to customer interactions)
    -Managers care about your success not only within the company but also in your personal life
    -PTO even for PT employees
    -Discounts
    -Family environment
    -No commission (could be a con) so you never feel like a car salesman. You really are trying to do what's best for the customer as well as the Apple brand

    Cons

    -No work/life balance (even for a PT position)
    -Work most (if not all) weekends
    -Retail store so you have to deal with rude customers on occasion
    -Hours can be demanding and draining

    There were no glaring cons to me. If you are okay with working in a retail environment, then you will do well.

    Advice to Management

    I understand that the stores revenue is generated by sales, however, I personally don't think it is fair that employees are evaluated on things that are out of their control. At the end of the day, we do not control the customers wallet; no matter how great of a sales pitch we give. Other than that and a few minor things, Apple is a GREAT company and anyone who has the opportunity to work for them should take it. All of the managers have a proven track record of success and if you listen, you will learn a lot. Trust me, having Apple on your resume is not something many people have and employers notice it.


  10. Helpful (6)

    "Great benefits, need more in the way of training, along with the Apple Culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - T1 CPU Advisor in Charlotte, NC
    Current Employee - T1 CPU Advisor in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Apple full-time (Less than a year)

    Pros

    Can work at home, have great medical benefits, decent pay, and great sick/vacation time.

    Cons

    They own your schedule (whether you are part time or full time), and offer little advisor support over their VPN.

    Advice to Management

    Moving advisors from team manager to team manager is, in some ways, beneficial, but it is perhaps done too often. It is hard to start off with a Team Manager that is really experienced, and end up with subsequent managers who make you feel like an afterthought due to inexperience. I would be way happier with my job and less worried about this if the training was more focused on HOW to help our customers rather than how to be so nice and meet metrics. Metrics are great, but not at the expense of not knowing how to help our customers.


  11. "My experience was very innovative."

    Star Star Star Star Star
    Current Employee - Sales Specialist in Charlotte, NC
    Current Employee - Sales Specialist in Charlotte, NC

    I have been working at Apple part-time (Less than a year)

    Pros

    You have the Freedom to be yourself.

    Cons

    You have to work Retail hours.

    Advice to Management

    Paying closed attention to the schedule and time off resuest.


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