Apple Federal Credit Union Reviews | Glassdoor

Apple Federal Credit Union Reviews

Updated November 18, 2018
49 reviews

Filter

Filter


3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Andy Grimm
8 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. Featured Review

    Helpful (1)

    "Outstanding company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple Federal Credit Union full-time

    Pros

    Great benefits, great people to work with.

    Cons

    No cons I can think of.

    Apple Federal Credit Union Response

    Jul 31, 2018 – AVP of People and Culture

    We are pleased that you decided to make Apple FCU your Employer of Choice and that you are enjoying your work experience thus far!


  2. "MSR 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fairfax, VA
    Former Employee - Anonymous Employee in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple Federal Credit Union part-time (More than a year)

    Pros

    Great culture and good pay; friendly customers!

    Cons

    Inconsistent work schedules and constant system faliure

    Apple Federal Credit Union Response

    Nov 23, 2018 – AVP of People and Culture

    Thank you for the positive feedback about our culture and pay – that’s very important to us. And we agree that we do have friendly members! Regarding work schedules, we try to be consistent and... More

  3. Helpful (1)

    "A Company in Transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Apple Federal Credit Union full-time

    Pros

    Growing and stable employment outlook.

    Cons

    Management is more or less a clique with the buddy system being more important than anything when it comes to promotion, budget and getting additional staffing.

    Advice to Management

    Even out the playing field so others get a fair shot.

    Apple Federal Credit Union Response

    Oct 3, 2018 – AVP of People and Culture

    It is our desire to promote from within and we have established career paths for most departments within the credit union. We encourage you to speak with your supervisor about advancement... More


  4. "Opportunity to Grow and Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back Office Manager in Fairfax, VA
    Current Employee - Back Office Manager in Fairfax, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple Federal Credit Union full-time (More than 10 years)

    Pros

    Growing organization, strong, caring leadership, talented, genuine people, strong benefits, member oriented, Fun and Wellness Committee activities, challenging work, opportunities to learn and grow.

    Cons

    You don't get to see everyone all the time because there are different locations.

    Advice to Management

    Keep caring and listening to staff.

    Apple Federal Credit Union Response

    Jul 31, 2018 – AVP of People and Culture

    We pride ourselves with being the most convenient credit union in NoVA. It can be difficult to connect with all of our wonderful team members, so we regularly plan and coordinate activities to engage... More


  5. "Back Office Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fairfax, VA
    Current Employee - Anonymous Employee in Fairfax, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Apple Federal Credit Union full-time (Less than a year)

    Pros

    The work environment is laid back.

    Cons

    There is a lack of career advancement.

    Apple Federal Credit Union Response

    Jul 31, 2018 – AVP of People and Culture

    There are established career paths for every departmental area and within the branch and member solution center areas as well. After a staff member has completed their introductory review, we... More


  6. "Member Service Representative III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Apple Federal Credit Union full-time

    Pros

    - Friendly co workers and working environment.
    - Lots of available trainings
    - Lots of different ways to move up within the company

    Cons

    - Not enough management support.
    - Many managers were just completing their 9-5

    Advice to Management

    Please work on working as a team working with one another to grow as a company to help individuals succeed

    Apple Federal Credit Union Response

    Jul 31, 2018 – AVP of People and Culture

    Thank you for the feedback. We promote TEAM in every way that we operate our business. From our service principles and standards to providing assistance to someone in need; Together We Achieve More... More


  7. "Decent Part-Time Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Alexandria, VA
    Former Employee - Member Service Representative in Alexandria, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple Federal Credit Union part-time (More than a year)

    Pros

    Competitive pay with decent management. The infrastructure and technology is a little on the dated side for branches but are quickly changing with branches being remodeled.

    Cons

    There is no consistency with other branches and members(customers) become upset with it.

    Advice to Management

    Focus more on our online services and work towards a stronger loan and credit card services.

    Apple Federal Credit Union Response

    Jul 31, 2018 – AVP of People and Culture

    We appreciate your feedback and thank you for sharing your observations. We are aware of some branch inconsistencies are are focused on improving our operations. Apple is focused on hiring a digital... More

  8. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Representative II in Stafford, VA
    Current Employee - Member Service Representative II in Stafford, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple Federal Credit Union full-time (More than a year)

    Pros

    Great place to work! Great culture. Apple takes care of its employees.

    Cons

    Working Saturdays can be rough

    Apple Federal Credit Union Response

    Nov 1, 2017 – AVP of People and Culture

    We appreciate your feedback and are pleased that you feel taken care of. From onboarding to celebrating milestones, our employees are our most valuable asset and care very much about each and every... More


  9. "Great company to work with. good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Office Associate in Fairfax, VA
    Former Employee - Back Office Associate in Fairfax, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Apple Federal Credit Union (More than 3 years)

    Pros

    Good work environment. good benefits.

    Cons

    Less Pay. more work load but less pay

    Apple Federal Credit Union Response

    Nov 1, 2017 – AVP of People and Culture

    We review our compensation programs annually to ensure that we remain competitive in the market. The total rewards package at Apple is referred to as "Your Hidden Paycheck," as it encompasses base... More


  10. Helpful (2)

    "insider-review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Office Staff in Fairfax, VA
    Former Employee - Back Office Staff in Fairfax, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apple Federal Credit Union full-time (More than a year)

    Pros

    Some free happy hour events at various Apple locations. Free Coffee and parking is free. Interesting co workers.

    Cons

    The dept where I worked for had for whatever reason two people I had to report on. So in essence, I had 2 supervisors one who distributed projects and the other who provided little to no direction. After my 6 months review, I was given full praise by one of my supervisors but the second person didn't seem fit that I could continue to work there so she conspired against me and sought my removal.

    Advice to Management

    Be honest about the scope of the job functions and responsibilities. Provide meaningful projects. Have one supervisor per position.

    Apple Federal Credit Union Response

    Nov 1, 2017 – AVP of People and Culture

    We regret that you did not have a positive working experience while employed at Apple and appreciate the feedback.