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Apple Federal Credit Union

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Apple Federal Credit Union

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Apple Federal Credit Union Reviews

Updated May 16, 2023

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Found 131 of over 134 reviews
4.2
85% Recommend to a Friend
87% Approve of CEO

Found 131 of over 134 reviews

4.2
85%
Recommend to a Friend
87%
Approve of CEO
Apple Federal Credit Union President and CEO Andy Grimm  (no image)
Andy Grimm
68 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Apple Federal Credit Union and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year
    Featured Review

    A Great Place to Work

    Sep 2, 2022 - Member Advisor in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Apple FCU is a great place to work. Good Compensation, work life balance, and employee development program is top notch.

    Cons

    I do not have any cons for this business

    Be the first to find this review helpful

    Apple Federal Credit Union Response

    Were so happy to love it here. We do too!

  2. 5.0
    Former Employee

    Great company

    May 16, 2023 - Teller in Alexandria, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-life balance and team members

    Cons

    Somtimes can become stressful with the member services

    Be the first to find this review helpful
  3. Join the Apple Federal Credit Union team
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  4. 4.0
    Former Employee, more than 5 years

    Apple FCU review

    Apr 16, 2023 - Consumer Loan Representative in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Health Insurance, Small Company, easy to find the team responsible for specific tasks, easy to be promoted, good step if you are looking to get your "foot in the door"

    Cons

    Pay is low, since it is a small company the workload is higher, reputation seems more important than the actual work completed, not enough work from home, executive team says they value transparency but they don't answer salary questions during town halls. Some departments have a "high school" "cool kids" vibe- it's really not that serious.

    Continue reading
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  5. 5.0
    Current Employee, less than 1 year

    Great Employer

    Apr 12, 2023 - Director of Collections in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Senior Management listens to employees and strives to communicate Great employee benefits and salaries Opportunities for advancement

    Cons

    IT Department controls every project and is not always responsive to the needs of the individual department

    Continue reading
    Be the first to find this review helpful
  6. 4.0
    Former Employee, more than 1 year

    Good Company

    Apr 10, 2023 - Member Advisor in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Apple is a good company. Excellent benefits. Training is very good.

    Cons

    The only down side is that management leaves and we still have members in branch. Rules constantly change. Not many opportunities to advance in company.

    Continue reading
    Be the first to find this review helpful
  7. 5.0
    Former Employee

    Great place to work.

    Mar 22, 2023 - Member Service Representative I (MSR I) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supportive management and colleagues. Also paid well and had good benefits.

    Cons

    My experience was a great one. No compaints.

    Be the first to find this review helpful
  8. 5.0
    Current Employee, more than 1 year

    Amazing place to work.

    Mar 24, 2023 - Service Desk Engineer in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good teams and great place for personal / professional growth

    Cons

    No cons for AFCU !

    Be the first to find this review helpful
  9. 5.0
    Current Employee

    Great Company

    Mar 14, 2023 - Member Advisor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family oriented Pay PTO Availability to grow within the company

    Cons

    Maternity Leave is too short

    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 5 years

    A growing credit union which is a force for good in Northern VA

    Jul 26, 2022 - Associate Vice President in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Consistently stable and predictable workplace. Little threat of employment surprises (firing, demotion, unfair disciplinary action) and little threat of frightening consequential corporate changes (downsizing, stock price collapse, investor actions, surprise closing of locations, moving locations). Innovation has been significant in the past several years including a roll-out of modern technology, hybrid work, and fully remote work (though not for branch employees). Genuine people with minimal interpersonal drama among management. Apple has a Diversity, Inclusion and Equity policy to establish consistent expectations for maintaining an inclusive workplace.

    Cons

    Innovation over the past few years has been significant, but also was greatly needed. Apple FCU is going through an 'awkward adolescence' as it expands from mid-sized credit to a large credit union. As a result, policies/procedures, authority/accountability, workflows, decision-making processes may be unclear to new hires (and to existing employees).

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    1 person found this review helpful
  11. 3.0
    Current Employee, more than 3 years

    Low Retention

    Jul 23, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Talented staff who care about one another. HQ building is nice. Pay increases are based on performance and there's usually a yearly bonus based on org-wide goals. Community service is really valued. When your department is fully staffed with people that are experienced, work-life balance is good.

    Cons

    A lot of those talented, caring employees are leaving and that means more work for those that are still here, and senior leaders are either oblivious or don't care. Some departments seem to be too small to actually do all of the work they're responsible for. The HR department recently all quit and no one is talking about why. Senior leaders are not progressive at all. Pay isn't great or competitive for the expensive Northern VA area and HR is in denial. IT people get paid WAY better than any other department. Promotions are hard to come by for most, easy for a select few.

    Continue reading
    1 person found this review helpful

    Apple Federal Credit Union Response

    AVP of People and Culture

    Thanks for your review; we value feedback, especially from current employees. AFCU’s management and P&C maintain an open-door policy. AFCU prides itself in offering a total rewards package that is very competitive, including salary, bonus, 401k, and pension. While we are sad to see our employees leave, we respect their decisions to explore other opportunities. We encourage any employee if they have unaddressed concerns to engage in the open-door policy with your manager or a P&C representative. Thank you!

Viewing 1 - 10 of 131 Reviews
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Apple Federal Credit Union Reviews FAQs

Apple Federal Credit Union has an overall rating of 4.2 out of 5, based on over 134 reviews left anonymously by employees. 85% of employees would recommend working at Apple Federal Credit Union to a friend and 82% have a positive outlook for the business. This rating has improved by 7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Apple Federal Credit Union employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Apple Federal Credit Union. This rating has improved by 5% over the last 12 months.

85% of Apple Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Apple Federal Credit Union 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Apple Federal Credit Union to be career development, culture, benefits and the cons to be senior leadership, management.

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Apple Federal Credit Union

81 days ago

Employee Story
During National Women's Month we'd like to highlight a new member of our Apple team, Saijal Kalidas, our Associate Vice President of People & Culture. Read a little about Saijal and welcome her to the team! Happy Women’s Day to all the incredibly talented women in this world. As women, we often wear so many hats in our lives and juggle so many competing priorities. This is true for me too. I was fortunate to work at University of Maryland Global Campus for more than 17 years. It is where I grew my career from a recruiter to an Associate VP of Human Resources. It was also where I earned my Master’s in Human Resource Management. At that time, I was juggling adapting to my new role as Assistant VP, HR Business Partnerships, being a wife, raising a five-year-old daughter and four-year-old son, taking care of my mom, and being dog mom to our adorable schnoodle, Alex. My plate was full for sure; however, through the support of my family, I was able to earn my master’s degree. To celebrate, I decided to take my family on a Disney Cruise and the rest was history!
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Glassdoor has 134 Apple Federal Credit Union reviews submitted anonymously by Apple Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Apple Federal Credit Union is right for you.