Apple Federal Credit Union Reviews
Updated May 16, 2023
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Commercial Customer Service Representative
What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.
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Top Review Highlights by Sentiment
- "Good benefits with an acceptable work" (in 25 reviews)
- "Still has some great people" (in 12 reviews)
- "1) Management." (in 10 reviews)
- "Good work environment." (in 8 reviews)
- "Great culture" (in 8 reviews)
- "Pay is low, since it is a small company the workload is higher, reputation seems more important than the actual work completed, not enough work from home, executive team says they value transparency but they don't answer salary questions during town halls." (in 7 reviews)
- "Many managers were just completing their 9" (in 4 reviews)
- "Advancement opportunities are there but can get limited since we are a small CU" (in 3 reviews)
- "Limited opportunity for growth." (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Apple Federal Credit Union and is not affected by filters.
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- Veteran Status
- Current Employee, less than 1 year★★★★★Featured Review
A Great Place to WorkSep 2, 2022 - Member Advisor in Fairfax, VARecommendCEO ApprovalBusiness Outlook
Apple FCU is a great place to work. Good Compensation, work life balance, and employee development program is top notch.
I do not have any cons for this business
Were so happy to love it here. We do too!
- Former Employee★★★★★
Great companyMay 16, 2023 - Teller in Alexandria, VARecommendCEO ApprovalBusiness Outlook
Work-life balance and team members
Somtimes can become stressful with the member services
- Former Employee, more than 5 years★★★★★
Apple FCU reviewApr 16, 2023 - Consumer Loan Representative in Fairfax, VARecommendCEO ApprovalBusiness Outlook
Health Insurance, Small Company, easy to find the team responsible for specific tasks, easy to be promoted, good step if you are looking to get your "foot in the door"
Pay is low, since it is a small company the workload is higher, reputation seems more important than the actual work completed, not enough work from home, executive team says they value transparency but they don't answer salary questions during town halls. Some departments have a "high school" "cool kids" vibe- it's really not that serious.Continue reading
- Current Employee, less than 1 year★★★★★
Great EmployerApr 12, 2023 - Director of Collections in Fairfax, VARecommendCEO ApprovalBusiness Outlook
Senior Management listens to employees and strives to communicate Great employee benefits and salaries Opportunities for advancement
IT Department controls every project and is not always responsive to the needs of the individual departmentContinue reading
- Former Employee, more than 1 year★★★★★
Good CompanyApr 10, 2023 - Member Advisor in Fairfax, VARecommendCEO ApprovalBusiness Outlook
Apple is a good company. Excellent benefits. Training is very good.
The only down side is that management leaves and we still have members in branch. Rules constantly change. Not many opportunities to advance in company.Continue reading
- Former Employee★★★★★
Great place to work.Mar 22, 2023 - Member Service Representative I (MSR I)RecommendCEO ApprovalBusiness Outlook
Supportive management and colleagues. Also paid well and had good benefits.
My experience was a great one. No compaints.
- Current Employee, more than 1 year★★★★★
Amazing place to work.Mar 24, 2023 - Service Desk Engineer in Fairfax, VARecommendCEO ApprovalBusiness Outlook
Good teams and great place for personal / professional growth
No cons for AFCU !
- Current Employee★★★★★
Great CompanyMar 14, 2023 - Member AdvisorRecommendCEO ApprovalBusiness Outlook
Family oriented Pay PTO Availability to grow within the company
Maternity Leave is too short
- Current Employee, more than 5 years★★★★★
A growing credit union which is a force for good in Northern VAJul 26, 2022 - Associate Vice President in Fairfax, VARecommendCEO ApprovalBusiness Outlook
Consistently stable and predictable workplace. Little threat of employment surprises (firing, demotion, unfair disciplinary action) and little threat of frightening consequential corporate changes (downsizing, stock price collapse, investor actions, surprise closing of locations, moving locations). Innovation has been significant in the past several years including a roll-out of modern technology, hybrid work, and fully remote work (though not for branch employees). Genuine people with minimal interpersonal drama among management. Apple has a Diversity, Inclusion and Equity policy to establish consistent expectations for maintaining an inclusive workplace.
Innovation over the past few years has been significant, but also was greatly needed. Apple FCU is going through an 'awkward adolescence' as it expands from mid-sized credit to a large credit union. As a result, policies/procedures, authority/accountability, workflows, decision-making processes may be unclear to new hires (and to existing employees).Continue reading
- Current Employee, more than 3 years★★★★★
Low RetentionJul 23, 2022 - ManagerRecommendCEO ApprovalBusiness Outlook
Talented staff who care about one another. HQ building is nice. Pay increases are based on performance and there's usually a yearly bonus based on org-wide goals. Community service is really valued. When your department is fully staffed with people that are experienced, work-life balance is good.
A lot of those talented, caring employees are leaving and that means more work for those that are still here, and senior leaders are either oblivious or don't care. Some departments seem to be too small to actually do all of the work they're responsible for. The HR department recently all quit and no one is talking about why. Senior leaders are not progressive at all. Pay isn't great or competitive for the expensive Northern VA area and HR is in denial. IT people get paid WAY better than any other department. Promotions are hard to come by for most, easy for a select few.Continue reading
Apple Federal Credit Union Response
AVP of People and Culture
Thanks for your review; we value feedback, especially from current employees. AFCU’s management and P&C maintain an open-door policy. AFCU prides itself in offering a total rewards package that is very competitive, including salary, bonus, 401k, and pension. While we are sad to see our employees leave, we respect their decisions to explore other opportunities. We encourage any employee if they have unaddressed concerns to engage in the open-door policy with your manager or a P&C representative. Thank you!
Apple Federal Credit Union Reviews FAQs
Apple Federal Credit Union has an overall rating of 4.2 out of 5, based on over 134 reviews left anonymously by employees. 85% of employees would recommend working at Apple Federal Credit Union to a friend and 82% have a positive outlook for the business. This rating has improved by 7% over the last 12 months.
85% of Apple Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Apple Federal Credit Union 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Apple Federal Credit Union to be career development, culture, benefits and the cons to be senior leadership, management.
Apple Federal Credit Union Response