Apple Kansas City Reviews

Updated Oct 10, 2019

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4.1
96%
Recommend to a Friend
28%
Approve of CEO
  1. Helpful (1)

    "Engineer"

    5.0
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at Apple full-time for less than a year

    Pros

    Great, friendly, rewarding, good and genuine.

    Cons

    They are so friendly and genuine.

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  2. "Very freindly"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kansas City, MO
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Apple part-time for more than a year

    Pros

    Great environment for the coworkers

    Cons

    Scheduling was at times a problem

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  3. "Can't beat the commute"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Advisor in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Apple part-time for more than 3 years

    Pros

    Work from home. Company provides the equipment. There is a very good insurance program even for part time employees. Lots of variety

    Cons

    No opportunity for advancement. It is difficult to follow up with customers because of the expectations that you must be available to take the next call.

  4. Helpful (3)

    "Great until they start throwing policy"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Applecare At Home Advisor in Kansas City, MO
    Recommends
    Positive Outlook

    I have been working at Apple full-time for more than 8 years

    Pros

    -Best benefits you are ever going to find -Consistant work schedule -Structured and easy ways to get time off -Ample support and training for position -(At my time of employment) RSU stock options -Excellent discounts across the board on a variety of different products, not just Apple tech

    Cons

    -If you aren't prepared to take back-to-back calls for 8 hours a day this job isn't for you. -Policy is enforced when policy is convenient for the manager (only had one manager, so this may differ) -Call volume is way too high. At the time of this review, Apple closed a good number of third-party call centers which in turn raised our call volume tremendously -They'll tell you that you have to work in that position for a year, but thats just because the managers are trying to protect their retention rate. Don't believe it.

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  5. Helpful (1)

    "Good Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    AppleCare Senior Advisor in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Apple

    Pros

    Easy commute, company provides equipment

    Cons

    no consideration for family life- work schedule is completely based on business needs and leave sno room for personal life. You work every holiday and weekend

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  6. "Great team"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apple Retail Specialist in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time for more than a year

    Pros

    Awesome team based work environment. Great benefits, infinite development opportunity.

    Cons

    Long hours. Impatient customers. Customers don't take personal accountability for their device, passwords, data.

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  7. Helpful (1)

    "This company is the very highest end of retail."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialist in Kansas City, MO
    Recommends
    Positive Outlook

    I have been working at Apple part-time for less than a year

    Pros

    They care about their employees, whether through benefits or respecting our time, I never doubt it.

    Cons

    Well, it's still retail, and that just means unexpected hours. Though, they are still good about working around schedules.

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  8. "Fast paced environment with some of the best people in the industry."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apple Retail - Expert in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time for more than a year

    Pros

    The thing that I like best is the people I work with and the fact that my opinion counts. It's faced paced and no day is ever the same. The benefits are some of the best I have ever received from a company.

    Cons

    I have worked a lot of retail and I can't say I have any complaints. It can be a little stressful at times but hey, it's retail.

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  9. Helpful (1)

    "A great part time college job experience!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Apple Campus Representative in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Apple for more than a year

    Pros

    Working as an Apple Campus Rep involved a great deal of independence and creativity. You work closely with your Account Executive but he/she trusts you to be the eyes/ears of Apple on campus. Enabled me to worked closely with not just students but high level University faculty outside the classroom and develop essential sales/marketing skills.

    Cons

    Hard to think of any! My experience was very positive.

  10. "Great for retail"

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Specialist in Kansas City, MO
    Recommends
    Approves of CEO

    I have been working at Apple

    Pros

    Benefits, third party discounts, professional training, looks good on a resume, good customer service training, management backs you up and doesn't step on your feet during customer interactions

    Cons

    in-store discount could be way better, "fearless feedback" from people on the same level as you who don't have the necessary experience to correct you

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