Apple Reviews in New York City, NY | Glassdoor

Apple New York City Reviews

Updated February 17, 2017
476 reviews

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New York City, NY Area

4.0
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476 Employee Reviews

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Pros
Cons
  • Would prefer a better work life balance (in 677 reviews)

  • lots of hours, no work life balance (in 117 reviews)

More Pros and Cons

  1. "Great company for anyone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in New York, NY
    Current Employee - Technical Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    Benefits, culture, fun and enthusiastic co-workers, and personal/professional growth

    Cons

    Sometimes you may feel like like the days are monotonous, but this can happen with any job and it really depends on your outlook of your professional goals.


  2. "Really great work environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Staten Island, NY
    Current Employee - Specialist in Staten Island, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    You get awesome benefits for part-time work. Sick pay, stock options, health benefits (dental and vision), 401(k). Flexible hours and ability to experience different career experiences within the company.

    Cons

    It's difficult to move up within the company. Clientele can be difficult to deal with but overall you are given the training to deal with difficult

    Advice to Management

    Managers need to be more transparent and clear about opportunities and feedback.


  3. "Awesome Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in New York, NY
    Current Employee - Technical Specialist in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Great people, environment, and benefits, not to mention great starting pay.

    Cons

    Schedule is not consistent and does not allow for work life balance.

    Advice to Management

    Schedules should be consistent and allow those with families to spend more quality time together.


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  5. "I love working for Apple."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in New York, NY
    Current Employee - Technical Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (Less than a year)

    Pros

    Amazing benefits, amazing people, decent pay, great opportunities for growth and promotion. My leaders seem to really believe in me and actually want me to succeed. There is an amazing company culture, basically no drama between employees. Literally a breath of fresh air in the work environment.

    Cons

    Not really any cons honestly.

    Advice to Management

    Keep doing what you're doing, you're awesome.


  6. "Flexible and Great Perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Zone Specialist in New York, NY
    Current Employee - Product Zone Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than 5 years)

    Pros

    Above average Wages.
    Great Benefits
    Flexible Schedule

    Cons

    Discount could be better
    Pay could be better for such a company
    Vacation time for Part time would be nice.

    Advice to Management

    na-


  7. "Best job ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple (Genius) in New York, NY
    Current Employee - Apple (Genius) in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (Less than a year)

    Pros

    The work environment is the best I've experienced ever. Everyone is stoked to be at work & we work together as a team very well. When you ask questions or make mistakes you're not treated like you're dumb. Great pay, health benefits, 401(k), and stock options.

    Cons

    I haven't experienced any yet. I came into it with alot of Apple product experience, so there was very little learning curve. Some people who work there don't even own an Apple product, it's harder for them to learn everything but they still can do it and I've seen some very successful Apple employees who started out with zero Apple experience.


  8. Helpful (1)

    "Genius Bar"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apple Genius in New York, NY
    Former Employee - Apple Genius in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Apple full-time (More than 5 years)

    Pros

    The benefits are absolutely fantastic.

    Cons

    There is zero room for growth.

    Advice to Management

    Pay more attention to the people not their numbers.


  9. Helpful (1)

    "Good at first, wears off after a while"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in New York, NY
    Former Employee - Creative in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Apple full-time (More than 3 years)

    Pros

    -Great Benefits
    -Tons of support from co-workers and leadership if you make mistakes, don't know how to handle a situation, or want to get better at something.
    -Managers don't micromanage and let you do your job
    -Decent Pay for Retail
    -Apple really cares about it's customers. I feel they value customer service more than most retailers.

    Cons

    -Corporate policies and company politics make it hard to move up. Now it's even harder than it was a few months ago to move up to roles like Genius
    -Your job description that you agreed upon when you get the job/get promoted can change dramatically and you have no say about it (Creative role in particular)
    -Even if you have IT certifications or lots of knowledge leadership still may not want you to use those skills outside of your main job duties because that's not "part of your role anymore" or "will never be part of the role"
    -Your role can be challenging at first due to lots of knowledge of company policies or product information but over time gets very tedious (say after 1 year) and makes it boring for you to stay with company unless you get promoted which is quite difficult
    -Company Policies change so much that there's lots of ambiguity on handling a situation for customer support.
    -At the retail level it's really just a customer support job that uses technology as it's medium. In short it's stressful because Apple takes a customers side first over yours even if it's not fair like the old saying "customer is always right" most of the time.
    -It's hard to maintain a work/life balance at the retail level. They have made some improvements but you still can't have a set schedule


  10. Helpful (1)

    "Great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mac Genius in New York, NY
    Current Employee - Mac Genius in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    Great culture that really stands behind its people, great benefits.

    Cons

    At the end of the day, it's still a retail job with the all too familiar "retail woes" - unset schedule / sporadic weekend shifts, occasionally a disconnect between leadership and specialists. Can feel like sometimes sales and numbers are valued more than employees.

    Advice to Management

    Don't get caught up trying to make sales goals or quota, and end up letting your employees feel like just another number.


  11. Helpful (1)

    "Management needs work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Brooklyn, NY
    Current Employee - Specialist in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple (More than a year)

    Pros

    Good benefits, great coworkers, there are lots of those positions and small teams/clubs that you can hop in if you know the right people. Great place to be part time/to supplement school or another job.

    Cons

    Number do matter even if you don't make commission. You will only move up if you brown-nose and upsell.

    Advice to Management

    Be nicer. Your only job function is to make sure we take breaks on time. Be supportive in other ways. You make 2.5x more than us and just stand around and gossip.



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