Apple Reviews in New York, NY | Glassdoor

Apple New York Reviews

Updated August 8, 2017
370 reviews

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New York, NY

4.0
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370 Employee Reviews

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Pros
  • Great benefits as soon as you start (in 1066 reviews)

  • work from home - no commute - decent pay (in 236 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in New York, NY
    Current Employee - Specialist in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple part-time (More than 3 years)

    Pros

    Great benefits and amazing people.

    Cons

    Over use of dealing with ambiguity and leadership is never on the same page when it comes to direction or communication.


  2. "Regarding the job in the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in New York, NY
    Current Employee - Software Developer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (Less than a year)

    Pros

    Best place to work in apple

    Cons

    Work life balance is bit difficult

    Advice to Management

    Take care of employees

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Expert in New York, NY
    Former Employee - Business Expert in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    The benefits are great and the people you get to work with are incredible.

    Cons

    Work-Life Balance isn't there, but then again, it is retial.


  4. Helpful (2)

    "Operations specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in New York, NY
    Current Employee - Operations Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    Great benefits and people that you work with

    Cons

    Can sometimes be hectic in the store


  5. "Good benefits, not enough pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in New York, NY
    Former Employee - Specialist in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Apple part-time (More than 3 years)

    Pros

    - innovative technology company
    - discounts
    - benefits
    - amazing coworkers
    - great training

    Cons

    - no commission
    - hard to grow or be promoted
    - leadership is out of touch
    - should pay more


  6. "Genius"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in New York, NY
    Former Employee - Technician in New York, NY

    I worked at Apple full-time (More than 5 years)

    Pros

    Apple really knows how to pick its people, for the most part the people are phenomenal assets to the company.

    Cons

    hard to move up, favoritism, not diverse on management and above levels


  7. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in New York, NY
    Current Employee - Senior Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 10 years)

    Pros

    The culture is strong. Pay is great and outstanding benefits. The vision of the company is very clear to follow.

    Cons

    Not all leaders follow the credo. Depending on your location decision makers may be influenced to make poor choices just to save themselves.

    Advice to Management

    Spend time with your people

  8. Helpful (2)

    "Product Zone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Zone Specialist in New York, NY
    Former Employee - Product Zone Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time (More than 3 years)

    Pros

    The benefits at Apple for employees are amazing, for both full and part time. Anyone that understands the Apple culture know how amazing the people are.

    Cons

    Working for Apple was better a few years back. Now, a lot of changes are happening that effect employees experience.

    Advice to Management

    The managers that use to work at Apple and understand the REAL Apple culture are amazing. New manager being hired from other companies don't understand the culture and change the relationship and employees experience


  9. Helpful (2)

    "Good place to start, will give you the basic skills you need to move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mac Genius in New York, NY
    Former Employee - Mac Genius in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    I came to Apple not even being an apple user, and not in tech at all. I needed a change and just wanted a job to get by while I figured out what to do with my useless journalism degree.

    I started as a Family Room Specialist.
    - Apple trained me in hardware and software troubleshooting for iOS devices
    - Pay was pretty O.K. at $16 an hour, considering most other retail/customer service won't pay you that at base starting

    After some hard work- you can't just chill, it is very competitive - I was promoted to a Mac Genius.
    - They gave me insane amounts of training, sent me to Cupertino, and gave me a $10 an hour raise.

    Main pros summary:
    - Apple gave me invaluable experiences in peer to peer communication and customer service
    - They gave me technical training that I never would have had the opportunity to get without them.
    - They sent me to Cupertino for three weeks, all expenses paid. I got the opportunity to be on Apple campus with engineers(inspiring)
    - AMAZING benefits. Health insurance. 401k matching. Stocks. Gym memberships. Discounts. You name it.

    Because of Apple, I became passionate about coding. I am now working as an iOS Developer full time and absolutely in love with it. I can definitely say this would never have happened without Apple.

    Cons

    - The Mac Genius salary should be better. They lose a lot of talent and passionate people because of that.
    - They no longer offer California Genius training. You now do it online. No inspiring Cupertino trip.
    - Management became so stringent and numbers based that you barely had more than 5 minutes for an appointment and were often worked beyond mental capacity by being forced to troubleshoot 3 customer's devices at once(customers also hated this).
    - Genius Bar overbooked and understaffed... not really sure why.
    - You are constantly being watched and given feedback, to an almost alarming degree. Stressful.


  10. "My experience was honestly really fun and cooperative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Retail - Expert in New York, NY
    Current Employee - Apple Retail - Expert in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    Discounts on items you buy there and get to meet cool people over ther and cooperative if there ever an issue

    Cons

    Angry customer sometimes but tht what bond to happen sometimes just gotta keep a positive vibe and try to make the customers calm down

    Advice to Management

    Dont argue with customers back


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