Apple Reviews in New York State | Glassdoor

Apple New York State Reviews

Updated April 10, 2017
441 reviews

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4.0
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441 Employee Reviews

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  1. "Events Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Events Coordinator in New York, NY
    Current Employee - Events Coordinator in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 10 years)

    Pros

    The benefits are amazing - even in the retail division.
    Your peers are super smart and talented!
    Strategies evolve often.

    Cons

    Leadership is uninformed with how to develop their staff.
    It feels like being in an abusive relationship.
    They are too secretive.

    Advice to Management

    Try to understand what the company truly stands for outside your own four walls.


  2. Helpful (4)

    "Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Room Specialist in Brooklyn, NY
    Former Employee - Family Room Specialist in Brooklyn, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Apple part-time (More than a year)

    Pros

    Great benefits, good pay for retail

    Cons

    Culture is changing, things are becoming much more standardized and the soul of the company is no longer there. Managers are always looking at you and timing your breaks.

    Advice to Management

    Relax, stop trying to be like Burberry.


  3. Helpful (5)

    "Retail experience Genius Admin / FRS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Genius Administrator in New York, NY
    Former Employee - Genius Administrator in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than 3 years)

    Pros

    Apple shares corporate benefits generously with its retail employees. I enjoyed great dental and health coverage as well as stock options. The workplace is safe, diverse, and LGBT friendly.

    Cons

    Apple retail suffers from the same problems as any retail business. The hours are chaotic, space is limited, and sick leave is viewed with suspicion. What makes these issues especially problematic at Apple is the culture of exceptionalism. Employees are constantly told that Apple is the greatest employer and how lucky we are to be part of it.
    There are some cringe-worthy, cultish habits like employees carrying the company credo in their wallets and constant clapping. I found these things odd but harmless.

    Advice to Management

    Managers often fall back on "Apple speak". Using terms like "repairing relationships", "creating owners", and "living by the credo" are great when talking to groups, but when talking to individual employees it can feel inhuman and alienating.


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  5. "If I must"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in New York, NY
    Current Employee - Technical Specialist in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    Great Benefits, Discounts, Stock Options, 401k

    Cons

    No Work Life Balance
    No Weekends Off
    Micromanagement


  6. Helpful (4)

    "Good & Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applecare At Home Advisor in New York, NY
    Former Employee - Applecare At Home Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Apple is a good company. The pay is decent. You get good benefits.
    They make sure you get your training.

    Cons

    Get ready for micromanagement.
    Point system attendance. Find out their attendance policy and not just what your TM states.
    You work for your benefits.
    Long hours.
    You must be everything Apple.
    You can develop some help issues while working from a desk all day.
    Some workers are down right rude & disrespectful.
    Leave emotions at the door when dealing with mean customers.
    Your Team lead will never "know" anything. Take all issues higher for more feedback.
    HR lacks moral.
    You can be placed in the back of the line when it comes to individuality.
    You may feel robotic.

    Advice to Management

    Make sure you don't glorify just the positive Apple outlook with workers because you are selling dreams.


  7. "nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in New York, NY
    Former Employee - Specialist in New York, NY
    Recommends

    I worked at Apple (Less than a year)

    Pros

    friendly staff
    good benefits
    fun work environment

    Cons

    annoying customers
    no work life balance


  8. "Genius at Grand Central"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Genius in New York, NY
    Current Employee - Apple Genius in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (Less than a year)

    Pros

    Flexible Hours, Discount on products, Great work atmosphere (Specific to Grand Central). Employee Stock Purchase Program, Health Care, Transit and educational Reibursement.

    Cons

    Working weekends, Sometimes you feel like a cog in a wheel.


  9. "Best Job Ever!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in New York, NY
    Current Employee - Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    A work environment that allows you to embraces and allows you to express yourself freely.
    The ability to work and be a student with amazing benefits for part timers and full timers.

    Cons

    Learning about products at the same time as the public.


  10. "Flexible job with benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in New York, NY
    Current Employee - Marketing Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than 3 years)

    Pros

    Flexible job with benefits! Great company culture.

    Cons

    Schedule comes out 3 weeks in advance.


  11. Helpful (3)

    "Genius"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Genius in Manhasset, NY
    Former Employee - Genius in Manhasset, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than 5 years)

    Pros

    You will learn discipline out of necessity.
    You will learn how to multi-task out of necessity.
    You are already good at teamwork, otherwise you would't have been hired. But you will still learn how to be even better out of necessity.
    You can transfer from region to region quite easily. I moved a number of times while I worked for Apple, and was not only able to keep my job, but re-negotiate salary while transferring from region to region.
    The gestalt varies greatly from region to region. Some are better than others. However, even in the worst of them, I always found myself working with great people.
    Decent discounts on apple products for you and your friends and family.
    When you look for a new job, you can say that you were a "Technician at Apple"

    Cons

    You were expected to give 130% effort at all time. Seriously! They figured out how much work you can do if you give 100% effort. They then devised a schedule that required we each gave 130% in order to meet the baseline demand for service.
    The company's rapid growth beginning with the launch of the iphone was always too many steps ahead of the growth of the retail service department.
    You are working for a tech company. You are a technician. Your management however is retail operations.
    Little room for upward mobility within the company unless you wish to go into retail management or move to California.

    Advice to Management

    ¯\_(ツ)_/¯


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