Apple Reviews | Glassdoor

Apple Reviews

Updated October 19, 2017
1,095 reviews

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3.0
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  1. "Very unfriendly for a contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Apple as a contractor

    Pros

    Awesome product and prestige for the future

    Cons

    Very strict, can't use your phone in the building, very isolated


  2. "Pay sucks but cool people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical in Southlake, TX
    Current Employee - Technical in Southlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits and ability to grow in the company. Good insurance too and stocks. Also they are really flexible with school so that’s awesome

    Cons

    Politics and favoritism, pay is crap but they make it seem like they’re so generous when they aren’t. Also there can be

    Advice to Management

    Pay us more and you would retain people better

  3. "Tier 1 Mac +"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time

    Pros

    Great benefits and work from home

    Cons

    Schedule bid, no bonuses and very busy


  4. "Honest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Expert in Washington, DC
    Current Employee - Business Expert in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    One of the best companies to work for prior to entering real workforce.
    Awesome company benefits (commuter, mobile, healthcare, tuition reimbursement, etc).
    Co-workers are ver friendly. Family kind of environment.

    Cons

    Lots of red tape to deal with.
    Leadership can sometimes lack transparency.
    Retail hours apply even to "business team members". Should be the case.
    Micromanaging exist to some degree.

    Advice to Management

    Be more open and honest about plans.
    Be quicker to congratulate and celebrate successes, not just harp on areas of opportunity.
    Be more ready and open to hear employee feedback and take action.
    Incorporate retail store employees into some levels of decision making around plans.


  5. "Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expert in Miami, FL
    Current Employee - Expert in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    Good work life balance. Great benefits

    Cons

    Not a lot of room to grow in small stores

    Advice to Management

    Value the talent internally


  6. "Red Zone Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple part-time

    Pros

    Great company, Good benefits, Good environment

    Cons

    Bad Management, Bad hours, Not understanding

    Advice to Management

    Work with your team


  7. "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time

    Pros

    Is a great career growth opportunity

    Cons

    Can be a fast-paced work environment

  8. Helpful (3)

    "Problematic Retail Wage Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative in Bethesda, MD
    Current Employee - Creative in Bethesda, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Apple (More than 5 years)

    Pros

    Great co-workers, highly underestimated talent pool for you to connect with on a personal level at work, good benefits (yet you are discouraged from unionizing which I think may be borderline illegal?) progressive work environment in terms of race, sexuality, and lifestyle. Rewarding experiences and lots of skills to be utilized in the real world (Apple Retail is not the real world, as much as they say it is)...Tim Cook is also trying really hard to correct the company but Retail and Corporate hate one another.

    Cons

    First and foremost, transparency and accountability. The hiring process is a bag of nonsense. Even internally, when you apply for a lateral transfer or a position inside your own store, the management lies to you about your chances with impunity, the Store Leader has no clout with the recruiting process yet promises upward mobility.

    There is favoritism, avarice, and a highly political nature to all hiring decisions. The customers are either incredible or absolutely horrible. This job requires the highest extreme of negotiation skills, customer service, and tolerance as people will test you beyond your limits with what they expect and require.

    Apple Retail needs to clean sweep its management tier, the majority of whom were hired from Wal-Mart, Best Buy, Target and Pacsun...companies that share no values with Apple and love to focus on numbers. Having worked under Steve Jobs and Ron Johnson, the philosophy used to be "work on customer experience, because the products sell themselves" but now it is all about results even though we don't make any commission (which is insane if you do the math) and the management brags about results and company wealth while the average employee is required to know skills required for 80k tech support and IT jobs while paying them half or less than that and asking them to perform harder on top of those unfeasible numbers.

    Apple needs to reshape retail and get rid of the people who have taken over the top tier and are running it like a boutique Circuit City.

    Advice to Management

    Honestly you are the team that always needs the most work. You have great people, you need to learn how to use them and care for them.


  9. "Apple Care Advisor College Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - College ApplecareAdvisor
    Current Employee - College ApplecareAdvisor
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    Tuition reimbursement up to $5000. $300 gym reimbursement. Above average hourly pay.

    Cons

    They make you choose your work schedule before class even starts and are unwilling to shift dates based on if you are involved on campus.

    Advice to Management

    Allow college advisors to drop shifts not make them do mandatory shift swaps.


  10. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time

    Pros

    Innovative products, learn how Engineering, Ops, Mktg, Cust Service works together to deliver a great brand experience

    Cons

    Work life balance, bureaucracy and politics has taken a priority over innovation


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