Apple Creative (Apple Store) Reviews | Glassdoor

Apple Creative (Apple Store) Reviews

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Creative (Apple Store)

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  1. Helpful (2)

    "Retail's best kept secret"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative (Apple Store) in Houston, TX
    Current Employee - Creative (Apple Store) in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    Amazing job with amazing compensation, opportunities that are not normally available outside of this company are plentiful inside and the form of management and business being done is unparalleled in todays's retail world. I have worked the retail side for 5 years and can honestly say I have never loved a job so much.

    Cons

    Retail is always retail, so the hours are never going to be as favorable as a 8-5 office job, and it definitely has it's disadvantages when discussing compensation when trying to take care of an entire family, but that is it on a retail level, and the opportunities to branch into corporate are the answer to that.


  2. Helpful (1)

    "It's Retail, after all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative (Apple Store)
    Current Employee - Creative (Apple Store)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 8 years)

    Pros

    Great, innovative company. Exciting and leading-edge products and services.

    Cons

    Apple is built on the shoulders of the little people...who are trampled in the mud.

    Advice to Management

    Learn a thing or two about technology. You're not folding blue jeans any more.

  3. Helpful (2)

    "Great place to grow and meet amazing mentors."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative (Apple Store) in Aventura, FL
    Former Employee - Creative (Apple Store) in Aventura, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Career advancement is possible, personal and professional growth programs, good compensation, fast paced.

    Cons

    It IS one of the busiest places you'll ever work at.


  4. Helpful (2)

    "Great to start but not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative (Apple Store) in Pittsburgh, PA
    Current Employee - Creative (Apple Store) in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Lots of opportunity for interpersonal growth and to learn new skills, great place for feedback, lots of perks are available

    Cons

    Not enough compensation to retain good employees, has been flip flopping between Apple culture and just another retail store, making genius team overwork and way underpaid, not becoming customer focused, have to fight to do work projects, rat race to get to full-time

    Advice to Management

    Please return to classic Apple culture, force customers to inspire themselves to do great things with their technology, apply more resources to business teams


  5. Helpful (2)

    "Quality is key"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative (Apple Store) in Oklahoma City, OK
    Current Employee - Creative (Apple Store) in Oklahoma City, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Apple provides some of the best benefits I've ever encountered. They really take care of their employees. You get a fantastic amount of sick and vacation time as well.

    Cons

    Working at any retail store is hard. The hours are not pretty and you are customer facing at all times.

    Advice to Management

    Management at the store level seems too focused on numbers and not enough on their customer experience or the employees.


  6. Helpful (3)

    "Great company, great people, bad middle-management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative (Apple Store) in Palo Alto, CA
    Former Employee - Creative (Apple Store) in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    As retail jobs go, this was pretty fantastic. My day-to-day was amazing. I had to pinch myself that here I was getting paid to advocate for and empower people to use these amazing devices. Really fun. Very dynamic. Co-workers were amazing and fun. Good pay.

    Cons

    The ONLY issue I had was with the adversarial relationship we seemed to have with middle-management. Small things like consistent scheduling/goals seemed to be manipulated deliberately to induce fear and frustration. Any success my co-workers experienced moving up the ladder to corporate was despite the best efforts of of store management. A few made it, and it was exclusively by circumventing store management. Especially frustrating given the rosy picture painted for us by the guidelines about growing people.

    Advice to Management

    When your employees know more about the products they become better sales people. The customers we had coming in were VERY tech saavy and treating them like idiots hurts the brand. The guidelines established in the employee training painted this lovely picture where learning and enhancement were valued and celebrated. Re-read those. The devices are great, but if the culture suffers, you're really aren't optimizing anything.


  7. Helpful (1)

    "Fun, Exciting Place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative (Apple Store) in Houston, TX
    Current Employee - Creative (Apple Store) in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    Like no other retail.
    Huge room for growth
    job security
    benefits
    the best people in the world
    work-life balance
    company values

    Cons

    some bad attitudes (rare)
    inconsistencies between stores and markets

    Advice to Management

    communication is key

  8. Helpful (2)

    "Great Culture, Bad Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative (Apple Store) in Atlantic City, NJ
    Former Employee - Creative (Apple Store) in Atlantic City, NJ

    I worked at Apple full-time (More than a year)

    Pros

    Great company culture
    Benefits
    fun upbeat environment

    Cons

    Retail environment is terrible
    brain wash employees
    not much room to grow

    Advice to Management

    Be more understanding


  9. Helpful (2)

    "One of the best retail experiences, though YMMV depending on the store managers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative (Apple Store) in Manhattan Beach, CA
    Former Employee - Creative (Apple Store) in Manhattan Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time (More than 5 years)

    Pros

    You get to play with and talk about some of the best technology on the planet. You can also be the catalyst for teachers, entrepreneurs, students, etc. to use said technology to enrich their lives and that of others.

    Cons

    Depending on management, you may have very little time to train and continue your learning. Burnout from constant work activity is common. As in most retail jobs, extra demanding customers can be a challenge, especially when it relates to their personal data and/or work.

    Advice to Management

    Making sure everyone is well trained, and on the exact same page on policies, products, and services will drastically reduce most of the fires you have to put out daily.


  10. Helpful (2)

    "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative (Apple Store) in Salt Lake City, UT
    Former Employee - Creative (Apple Store) in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than 5 years)

    Pros

    Positive, upbeat, career growth support.

    Cons

    Lots of competition for the few opportunities that rarely crop up.

    Advice to Management

    Keep supporting those who want to grow at Apple.