Apple Reviews | Glassdoor

Apple Reviews

Updated July 27, 2017
10,176 reviews

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10,176 Employee Reviews

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Pros
  • Great benefits as soon as you start (in 955 reviews)

  • Great benefits and work from home (in 235 reviews)

Cons
More Pros and Cons

  1. "At home advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than 3 years)

    Pros

    Pretty good pay, easy job

    Cons

    Sometimes took triple chats at once, almost mandatory over time during holidays


  2. Helpful (1)

    "Learn Quickly and Move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aslp in Los Angeles, CA
    Former Employee - Aslp in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than 3 years)

    Pros

    Strong company culture
    Common vision and alliance around priorities
    Good benefits
    Brand recognition

    Cons

    Too much beating around the bush
    Beauracracy
    Pay and earning potential

    Advice to Management

    Store leadership needs to be tightened up. There are several people that are clearly there for the wrong reasons and there are others that truly are about the brand. It's important to figure out how much you care early on because the culture can be overwhelming for some. At times, working at apple seems removed from reality. There is not enough "real world" training that can be easily applied from a retail customer service position. Certain competencies are important to understand and be aware of but most companies are not concerned with how your peer relationships are or how you manage vision and purpose. They care about results and that's what's missing from a career at Apple retail.

  3. "Working at Apple gives life long skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in Rancho Cucamonga, CA
    Current Employee - Technical Specialist in Rancho Cucamonga, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    You get to work with a lot of talented and helpful people. You work in an environment that is always moving. You learn the importance of putting the customer first, to do whats best for them not whats easiest.

    Cons

    It can be highly stressful , keeping a work-life balance is very important.


  4. "amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AHA Advisor
    Current Employee - AHA Advisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    everything benefits managers pay etc ...

    Cons

    nothing at all i love it

    Advice to Management

    keep it up


  5. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst
    Current Employee - Financial Analyst
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Apple full-time (Less than a year)

    Pros

    Benefits, network, brand, ESPP, product perks

    Cons

    Base salary is average, challenging work-life balance


  6. "apple leadership program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time

    Pros

    great experience. nice training. good compensation

    Cons

    not too many cons. cool place to work for. not too much to progress


  7. "Great Place When I needed It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time

    Pros

    Somewhat Flexible hours, Diverse group of coworkers, happy-going atmosphere

    Cons

    Not much meaningful growth, tedious bureaucracy, frustrating shift times.

    Advice to Management

    Make a real effort to fix the BIG problems rather than the little ones.

  8. "Apple AHA senior advisors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tech Support for Mac/IOS in Atlanta, TX
    Current Employee - Senior Tech Support for Mac/IOS in Atlanta, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Work-at-home saves time and money in traffic and commute. Excellent benefits package including salary, stock options, full health benefits, etc.

    Cons

    Spending so many hours in front of computer is not good for the health or posture. Finding path forward for advancement is tough depending on company's larger situation. Advisors who started working from 2011 - 2013 had a much stronger chance to be promoted to leadership positions. After about 2015 there have been fewer hiring pushes and many senior advisors might feel there aren't enough opportunities to move up from here.

    Advice to Management

    Balance out the key performance indicators for advisors so that we are judged more holistically rather than just average call length and overall customer satisfaction.


  9. "Good Company. Great People."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Each employee brings a different element and strength to the table. Apple is a great place to sharpen your "people skills"! All walks of life come through the door, and each interaction is something new.

    Cons

    Retail sales hours for most employees.


  10. "Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Apple full-time

    Pros

    Dynamic environment with supporting team members

    Cons

    No Cons, great job while in school or career for those who choose to pursue.


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