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Apple Reviews

Updated April 27, 2017
1,846 reviews

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  1. "tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Seattle, WA
    Former Employee - Sales in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Apple (More than 5 years)

    Pros

    -great to be at the front lines of tech at an incredibly company

    Cons

    compensation is not very good compared to others


  2. Helpful (4)

    "Not as good as i expected, but still a great company to be in. Nonetheless."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Designer in Sunnyvale, CA
    Current Employee - Web Designer in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    - Facilities are awesome
    - Health benefits
    - Salaries and rsu are best in the bay area
    - Everything your work on is seen my millions of people
    - Casual clothing at work
    - Cafe Macs are good
    - Work from home is allowed, specially if you live far far away
    - Busses are comfy

    Cons

    - Too many people involved in projects, lotsa managers not enough doers
    - Bureaucratic processes
    - No one seems to be held accountable for anything
    - Higher management's aim is to avoid being blamed for something that went wrong instead of working on something they believe in
    - Lots of politics
    - Lots of complacency
    - No windows in offices. Feels like a hamster wheel inside.

    Advice to Management

    - Marcom needs more female creative leaders
    - Reduce the amount of "project managers", they are just basically forwarding emails
    - Give time for people to get to know each other with welcome parties, etc. Most people start asap on projects w/ knowing anything.


  3. Helpful (5)

    "WAS a great company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Sales Representative in Phoenix, AZ
    Current Employee - Online Sales Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    -Decent Pay
    -First Level Management seems to care
    -No dress code!

    Cons

    -The company is headed downhill
    -They no longer care about their employees
    -They allow customers to speak to the employees in any manner
    -Limited room for growth


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  5. Helpful (3)

    "Just OK. Maybe there is greatness there, but I did not experience it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cupertino, CA
    Former Employee - Anonymous Employee in Cupertino, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Smart people. Nice facilities. Fast paced work makes the day go by fast. Some opportunities for movement within the company.

    Cons

    Politics and maneuvering at middle-management levels. Work was too silo-ed with little "big picture" or strategy view, which made it feel "claustrophobic".
    There are clusters of people from other companies (ex: Microsoft) which are trying to "put the band back together" at Apple, and wasting time on empire building. HR is not paying attention and the "Apple way" is slowly getting diluted.
    Many employees seem to only stay for the stock, and are looking/hoping for a better opportunity. They are not happy in their current roles.
    The secrecy makes it difficult to learn much about other internal opportunities. The generic job descriptions for internal opportunities make it hard to know if you'd like another role better, if it's worth changing roles.
    Smart people, but most don't come in as experts in the job they were hired for. The interview does not reveal the nature of the work, and young talent is favored over experience.
    The new folks do their best, but often they don't feel productive or valuable/satisfied. I have watched engineers who are smart but young, as they "discover" the same solutions I've already worked on before because. It's a bit sad to see people believe they're re-invented the wheel, and it's wasteful & boring for those who went through the experience before. It drags down progress to wait for the young folks earn their stripes, instead of allowing experienced folks to push ahead. I can only assume that management thinks the younger engineers will come up with some bright idea for doing the same thing better. It rarely happens. Alternatively, maybe because Apple can't pay for talent, maybe they hope to raise it.

    Advice to Management

    Hire candidates with experience in the area they will be working in.
    Be careful of empire-building going on in your organization, as it can be distracting and demoralizing, and dilutes "the Apple way".
    Give HR more power to help individual contributors, not just managers.
    Allow groups to share their strategy and vision more broadly, to build that "we're all in this together" feeling.


  6. Helpful (2)

    "Tier 2 Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier II Support in Orlando, FL
    Former Employee - Tier II Support in Orlando, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Apple full-time (More than 3 years)

    Pros

    Great Benefits, Discounts, Training Provided, Work from Home

    Cons

    Independent, Responsible for Home Office Related Issues, No Room to Grow.

    Advice to Management

    Work on your personable skills towards each person versus worrying about your personal stats as a team.


  7. Helpful (1)

    "Global supply Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - GSM in Santa Clarita, CA
    Current Employee - GSM in Santa Clarita, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Work enviroment,benfits, freedom and recognition

    Cons

    Your suppose to work and get results. No balance work and work.


  8. Helpful (6)

    "Work-at-home job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mac+ Advisor in Wheeling, WV
    Current Employee - Mac+ Advisor in Wheeling, WV
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Working at home is great! Pay is okay, advancement is okay, management tends to be good. Schedule flexibility.

    Cons

    Work-life balance should be better for a company that brags about employee happiness. Advancement/career path is terribly planned out for you. Internal interviews are awful.

    Advice to Management

    You really need to do something better about internal interviews and advancement! Need better work-life balance, it's okay but could be better.


  9. Helpful (5)

    "AHA Tier 2 Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AHA Tier II Advisor in Cupertino, CA
    Current Employee - AHA Tier II Advisor in Cupertino, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Benefits and discounts are fantastic, Some of the people are amazing to work with and se how their work ethic is, it makes you want to improve on yourself

    Cons

    Constant harassment from Management if your team stats are low which you have no control over surveys, Metrics are very misleading. They will flag you for going to the bathroom during business hours. Also you will be ridden hard to achieve the goals that superiors think are important. You will be trained, and expected to be like a drone in the system. Expressing an opinion will get you nowhere

    Advice to Management

    Change everything.


  10. Helpful (1)

    "Great local culture, but probably best for current undergrads"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist/BOH Specialist in Towson, MD
    Former Employee - Specialist/BOH Specialist in Towson, MD
    Neutral Outlook
    No opinion of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Atmosphere in general is great. The staff there is highly diverse, allowing you to constantly interact with literally hundreds of incredibly interesting people. Store management legitimately seemed to care about the employees, going so far as to put their own careers on the line to defend their own.

    Cons

    There is a strong emphasis on generating excitement for the Apple brand and culture that can at times be borderline "drinking the koolaid". While local management was great, interactions with corporate management showed a side of Apple that was markedly not... Apple-like, particularly when it came to throwing employees under the bus and focusing entirely on spreadsheet numbers rather than customer experience.

    Considering that you could be selling well over $1 million in revenue every quarter, the wages were pretty subpar, especially since there is no commission. Annual reviews with fractional salary increases provided little opportunity for your performance to be appropriately recognized and rewarded.

    Advice to Management

    A huge part of Apple's success is the unadulterated adoration fans have for the brand. Apple store employees play a big part in cultivating the brand, so giving greater recognition to them rather than constantly reminding them how lucky they are to be part of Apple would go a long way to continual success.


  11. Helpful (3)

    "Genius"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Genius in Manhasset, NY
    Former Employee - Genius in Manhasset, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than 5 years)

    Pros

    You will learn discipline out of necessity.
    You will learn how to multi-task out of necessity.
    You are already good at teamwork, otherwise you would't have been hired. But you will still learn how to be even better out of necessity.
    You can transfer from region to region quite easily. I moved a number of times while I worked for Apple, and was not only able to keep my job, but re-negotiate salary while transferring from region to region.
    The gestalt varies greatly from region to region. Some are better than others. However, even in the worst of them, I always found myself working with great people.
    Decent discounts on apple products for you and your friends and family.
    When you look for a new job, you can say that you were a "Technician at Apple"

    Cons

    You were expected to give 130% effort at all time. Seriously! They figured out how much work you can do if you give 100% effort. They then devised a schedule that required we each gave 130% in order to meet the baseline demand for service.
    The company's rapid growth beginning with the launch of the iphone was always too many steps ahead of the growth of the retail service department.
    You are working for a tech company. You are a technician. Your management however is retail operations.
    Little room for upward mobility within the company unless you wish to go into retail management or move to California.

    Advice to Management

    ¯\_(ツ)_/¯


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