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Apple Reviews

Updated March 24, 2017
9,328 reviews

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  1. Helpful (5)

    "Secretive and mistrustful work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cupertino, CA
    Former Employee - Anonymous Employee in Cupertino, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Bright and witty colleagues.
    Faced paced environment with a start up mentality.

    Cafeteria food is good.

    Cons

    Lack of information sharing between functional groups.
    Treatment of suppliers is atrocious.

    Intense politics and intra-company competition undermines morale.

    Lack of accountability when something goes awry. Finger pointing abounds at this place.

    Upper management is aloof and they often only make appearances to turn up the heat when a deadline is about to be missed.

    Advice to Management

    "Trees die from the top."


  2. Helpful (23)

    "Not a great place for MBAs... I can only recommend Apple Ops to fanboys who would like a career in Supply Chain."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Supply Manager in Cupertino, CA
    Former Employee - Global Supply Manager in Cupertino, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    -ability to work on cool consumer electronics
    -international travel
    -stock / RSU package is a reasonable income supplement
    -pride associated with working for the most admired company in the world

    Cons

    -management by chaos - resulting in a lot of unnecessary churn and work
    -no respect for work life balance
    -management expects you to be on call all the time
    -everyone is so busy, training and development is an afterthought
    -very top down structure where individuals hold little authority and are often micromanaged
    -management considers "company pride" as a perk, and skimps on other benefits
    -financial compensation is not competitive
    -no clear career development opportunities
    -very few processes, so the culture is people-driven, and therefore, very political
    -management is maniacally focused on the bottom line, so certain detrimental behavior is not discouraged. This is often manifested in needless politicking, bad management styles, heavy-handed vendor relations, and turf wars. In short, jerks are tolerated.
    -the company is very siloed, limiting mobility (in my case, my VP would not allow me to consider jobs outside his umbrella)
    -different organizations have different incentives, often resulting in poor coordination at critical hand-off points

    Advice to Management

    Allow engineering / ops to push back more on late design changes. Align incentives so that engineering / ops are better coordinated between across development builds. Do not allow form to trump function (see antenna-gate). Provide more competitive compensation for your top performers.


  3. Helpful (3)

    "Apple Finance internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Intern in Cupertino, CA
    Former Employee - Finance Intern in Cupertino, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    relaxed corporate environment, very flexible, happy people work there from all walks of life

    Cons

    Flat management means that incompetent people may get promoted to manager status (so many managers!), middle management problem where it may take a long time for someone to get promoted beyond manager and they get disgruntled, and there is a lack of constructive feedback, interns are often set up to fail since there are so few employment opportunities available

    Advice to Management

    Just because you can't rise above a management position doesnt mean you should sabotage or hold others back, thats my opinion and it was shared by several colleagues.


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  5. Helpful (2)

    "Over worked and under paided."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Far and few between in retail.

    Cons

    Everything from time off to promotion to raises to general respect.


  6. Helpful (5)

    "Not worth your time and talent"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Genius in New York, NY
    Former Employee - Genius in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Relatively good benefits for full time employees. Salary is OK, not great - definitely not proportional to the unstated amount of physical labor one endures on the job.

    Cons

    They will suck you dry:
    - no respect for your time - must work on godforsaken hours, ex. 1:30 to 10:30PM with no weekends off
    - must stand ALL day long - majority of other Geniuses have joint problems
    - no balance between respect for employee professional needs and need to satisfy customers - most of the time "bad" customers are rewarded for tantrums and the like, often at the expense of employee's time, effort, and dignity
    - very little potential for professional development - you're better off investing a year or two developing your coding and network skills and working for an IT company

    Advice to Management

    Keep up the good work? "Think different" is a joke. The retail division of Apple is no different than any other retail company.


  7. Helpful (4)

    "Poor place to be stuck"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in McLean, VA
    Current Employee - Specialist in McLean, VA
    Disapproves of CEO

    Pros

    Computer discount.
    The fun people you work with.

    Cons

    Disrespect from managers- they treat people as less than them.
    Poor store leadership.
    Geniuses-who also treat people as less than them.
    Poor pay.
    The "cult-like" atmosphere.
    The pressure to upsell add-ons: Mobile me, applecare, onetoone.

    Advice to Management

    Pay your frontline employees more!
    This constant attitude of sanctimonious self-aggrandizement will destroy the company.
    Stop hiring so many part-timers.


  8. Helpful (10)

    "Welcome To Apple, Now We Rule Your Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Genius in Towson, MD
    Former Employee - Genius in Towson, MD
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -Occasional rewards for performance (Laser Tag, Gift Cards)
    -Learn how to repair the engineering disasters that are Apple products
    -Interact with some great customers
    -Some of your co-workers have a brain

    Cons

    -Super corporate environment
    -Incompetent management
    -Even more incompetent regional managers
    -Terrible pay (even worse for Product Specialists)
    -Small store size for crowd
    -Horrible balance of work/personal/school life

    Advice to Management

    You may be a manager at Apple, but half of your employees will have higher paying jobs than you in 2 years at a job that isn't a high-tech McDonald's. Get off of your high horse--your secret meetings are petty and foster that corporate secrecy environment. Just because you control Apple product in that particular store doesn't mean that you're the most important person in the world. Your employees may be your subordinates but not your slaves--and not all of us are drinking the Kool-Aid. It's no wonder that the manager of the store quit halfway through my employment there. And I ended up doing the same.

    And no people, even though corporate may claim that it's harder to get a job at Apple than it is to get admission to Stanford, the ratio is incredibly skewed. You'll feel like you've been working with the best community college dropouts and hipsters that Apple has to offer.


  9. Helpful (4)

    "All employees are over-qualified and stuck working there, due to Apple's hiring process based on personality."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mac Specialist (Apple Store) in Dallas, TX
    Current Employee - Mac Specialist (Apple Store) in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is a prestigious place to work because the best personalities are hired on.

    Cons

    Retail hierarchy, the corporation holding a carrot in front of your nose incessantly. Laughable wages, and even more bitingly hilarious system for raises.(not based on individual performance and is only once a year. Best wage increase being $.50-$.75 to hope for.)

    Advice to Management

    It is actually impossible to be promoted to management as a Specialist because all the hiring is done based on personality. Managers have entirely different personalites as Specialists, so a Specialist could never aspire towards it; one cannot change their own personallity.


  10. Helpful (5)

    "Overworked under appreciated."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mac Genius in Cupertino, CA
    Current Employee - Mac Genius in Cupertino, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Decent discounts, good health, vision, dental.
    like the products we do enjoy "Revolutionizing" the workplace practices.
    Atmosphere is typically good and mostly people are positive minded.
    Entering from the ground up there is a lot of advancement.

    Cons

    Can tend to be over worked. Breaks are not given
    Bonuses and vacation has been cut. Benefit prices have gone up and up.
    Management is not held accountable by their superiors. No desire to promote employees beyond the retail locations.

    Advice to Management

    Management in the retail locations needs to be overhauled. Apple is retail but that does not mean that they have to hire only Money minded managers. Treat the employees with more respect. working at Apple can be exhausting especially with out proper recognition of a job well done. All Full time apple employees should be given the same benefits and rewards.


  11. Helpful (19)

    "All The Glory, A Different Story Internally"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Cupertino, CA
    Former Employee - Manager in Cupertino, CA
    Approves of CEO

    Pros

    - Great brand name, great products, lot of glamor to working here
    - Lots of passionate people
    - Excellent employee benefits, good cafeteria

    Cons

    - Vicious, cut-throat, political environment, it is all about whose good side you are on. Culture of Fear permeates, it is like always walking on eggshells
    - Many good employees have left out of frustration
    - No upward mobility, no career growth potential, little opportunity given to change roles, lot of pigeonholing
    - HR is useless, terrible performance reviews
    - ZERO work/life balance, you sell your soul to the company
    - Intense, driven work environment, extremely stressful at all times

    Advice to Management

    - Keep a check on the attitude of the VPs, they are like mini-dictators of their teams
    - Institute a checks-&-balance system in place to limit the political BS
    - Listen to all employees, give the good ones a chance to flourish



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