Apple Reviews | Glassdoor

Apple Reviews

Updated August 18, 2017
10,308 reviews

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10,308 Employee Reviews

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Pros
  • Great benefits as soon as you start (in 1066 reviews)

  • work from home - no commute - decent pay (in 236 reviews)

Cons
More Pros and Cons

  1. Helpful (24)

    "It depends on which department you work at... avoid IS&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Cupertino, CA
    Current Employee - Senior Program Manager in Cupertino, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    Apple discount is ok. When you start, you will receive a $500 bonus to be used every 3 years so buy something immediately. 25% off one item from each product family per year - desktop, ipads, iphone, etc. 15% for up to three friends every year. If you work in IS&T and you love project management, then this is for you.

    Cons

    Every IS&T department team is governed by the onshore and offshore vendor model primarily from India companies. If you enter as a developer, you will be involuntarily assigned to work as a technical program/project manager role where you will delegate all your code to onshore and offshore developers. Sometimes you'll get good developers, but most of the time, you'll get mediocre or below-average developers. There is no diversity in this department as the overall ethnicity is 99.999% India descent. Most of the senior managers are not technical, not hands-on and rely solely on the program/project managers/consultants to deliver all projects for them. The technical knowledge is heavily relied on the consultant/contractor engineers. The performance reviews can be conducted arbitrarily and can be tweaked at the discretion of the manager. It depends on the manager's integrity and honor if he/she will base your performance on merit. Over time, the more you do project management work, the less you will do technical work unless you put in long hours at night. The management team will do whatever possible to protect themselves and avoid all risk. There is a lot of politics and arrogance. One director hired most of her managers from her previous company. Everyone who knew the director ascended to management ranks by this association. So either it is by coincidence or maybe cronyism? If you don't belong in that "3com club", then you will not be as richly compensated. e.g. The managers brag to their employees about buying and/or rebuilding 1- 3 million dollar homes (ground up) in areas of Saratoga, Cupertino, and Evergreen.

    Just to emphasize, this is for the Apple IS&T department. All other product development teams - iCloud, iTunes, etc. will not have this environment. Furthermore, it can be confirmed that those departments are more diverse in ethnicities, rely on badged employees for development work, and work long hours depending on the team and project.

    Advice to Management

    Change needs to take place from the CEO down if IS&T was to become a better work place. Move out of the onshore/offshore India vendor model and reorganize all management. Hire diverse, computer science-degreed, technical managers and permanent employees who understand technologies and can be hands-on. Rely on in-house permanent engineers.


  2. Helpful (3)

    "Nothing more than an in-between job when you're trying to figure something else out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Room Specialist in New York, NY
    Current Employee - Family Room Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Good benefits, nice social aspect

    Cons

    Monotonous, boring, gossip-filled environment, micro-management, stupid rules, very political, unwarranted egos

  3. Helpful (14)

    "Work Ethics at Apple is VERY VERY bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer III in Cupertino, CA
    Current Employee - Software Engineer III in Cupertino, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    May be somewhere you get a satisfaction of working for big tech company

    Cons

    -No work/life balance
    -No recognition
    -Very poor middle management
    These comment are about Cupertino office, not about Coxconn, China. We are always working on major releases; we stay in office for more than 24hrs, but no one bother to ask you about food, about you and about your family. This is emotionless company. Very poor middle management with whom we are dealing with. Always very poor project planning.


  4. Helpful (5)

    "Big Company Small Wages"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Worked from home, other than that there are no pros.

    Cons

    Took drastic pay cut, training was terrible, supervisors had not a clue. The company boasted record sales and paid employees with years and years of experience like garbage.

    Advice to Management

    None. They would rather make money than listen to ex employees gripe.


  5. Helpful (11)

    "IS&T (IT department) Simply Terrible Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Cupertino, CA
    Former Employee - Project Manager in Cupertino, CA
    Doesn't Recommend

    I worked at Apple full-time (More than a year)

    Pros

    OK discounts on products and winter holiday shutdown period adds to your vacation days.

    Cons

    This review is for IS&T (IT) department.

    99% are Indian H1B visa contractors so practically there is no diversity. There is bad communication skills, heavy accent (very hard to understand email and verbal communication) and bad manners. Contractors tend to stick together so you have to watch your back. Vendors are not very technically savvy and mediocre and/or below-average developers/consultants. However, there are few exceptions. At times they speak Hindi (during meetings) so you might as well learn the language to fit in. Apple claims to hire the best of the best but it looks the opposite.

    Middle management does not have necessary skills to manage and in many occasions does not have proper training to manage people/projects.

    Terrible work environment and culture. Office space is very bad - crowded, noisy, bad air flow.

    Advice to Management

    Hire more permanent employees with CS background and change your permanent/consultant model.


  6. Helpful (4)

    "Don't Trip"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Room Specialist in Danbury, CT
    Current Employee - Family Room Specialist in Danbury, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    The pay for retail is phenomenal. Great discounts, free software. Health care for full and part time, other wellness incentives, education reimbursement, good training.

    Cons

    Mostly the management that is hired externally. They don't understand the culture that was put in place and when you say anything it's "just retail", which is funny, because the first slide in the hiring event says "Apple: More than Just Retail"

    Advice to Management

    Start learning the culture. It's unacceptable that the managers are not certified to do the jobs of the employees they are supposed to be managing!


  7. Helpful (3)

    "It is a cult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Ardmore, PA
    Current Employee - Specialist in Ardmore, PA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Exciting and fast-paced work environment that will challenge employees to think of solutions on their own. Self-starters will be rewarded. Fair compensation for a retail job.

    Cons

    The C-Level management of the retail operations seems to ignore the fact that Apple is a technology company first and a retail operator second. They are focused on making buying or repairing an iPhone or iPad similar to buying a sweater at The Gap. In fact, they hire so many managers from Gap retail that the employees have coined the term "Gapple." It's a sad sign that this refers to Gap-Apple employees, and not Google-Apple employees. This should give you an idea of the direction that this company is headed in. This being said, you will be treated like a disposable resource, and there are always 10 naive teenagers salivating to get your job as a retail employee. Don't waste more than 6 months working here, if you haven't been promoted to Senior Manager by then you probably never will be.

    Advice to Management

    Your retail stores are your leading interaction point between the company and the public. If you don't start treating your retail employees like an essential part of the organization, and don't start treating each customer like a long-term problem in search of a short-term solution, Apple will end up back where it was when Steve Jobs had to be called back in to save it.

  8. Helpful (1)

    "A chaotic roller coaster ride."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mac Specialist (Apple Store) in Alderwood Manor, WA
    Former Employee - Mac Specialist (Apple Store) in Alderwood Manor, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Discounted items, experience hands on with products.

    Cons

    Terrible management, even worse training.

    Advice to Management

    They micro manage way too much. If the store is empty they want you to not stand around?


  9. Helpful (5)

    "Great Only If You kiss managers but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mac Specialist (Apple Store) in Westlake, OH
    Current Employee - Mac Specialist (Apple Store) in Westlake, OH
    Doesn't Recommend
    No opinion of CEO

    I have been working at Apple part-time (More than 3 years)

    Pros

    good pay
    learn alot
    looks great on resume

    Cons

    gossip like HS
    Bitchy coworkers
    management sucks


  10. Helpful (8)

    "Don't Be Blinded By Cheery Recruiters, Money + Company Name"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Communications Employee in Cupertino, CA
    Former Employee - Marketing Communications Employee in Cupertino, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    – Great salary
    – Good name for the resume
    – Semi-decent discounts on Apple products
    – Special concerts by great artists during summer Beer Bash

    Cons

    – Very poor leadership
    – Work w/ a wide range of people: from ex-agency folks who are sharp to 50 year old parents who want the salary and stock but not the hours
    – Work within creative and strategic constraints (thinking outside the box is discouraged)
    – No accountability from leadership down
    – Flat organization which prevents a lot of growth
    – Recruiting is sharp and well-trained in pitching the job, etc.
    – Easier to get into Apple then to leave (no exit interview, no benefit reviews, shuts off cell service, etc.)
    – Too much gray.
    – Operations (process and response time) is hit and miss from IS&T to HR
    – Very impersonal because it is so large. Each department has their own internal intranet site and emails and hotlines. The in-person HR lead knowledge is inconsistent to the hotline.

    Advice to Management

    Don't let the talented and passionate ones go because you're threatened by their out of the box thinking.

    Hold those in each function accountable for team goals and responsibilities.

    Stop reacting to competitors efforts. Start to be proactive in design and marketing so stock stops dwindling. Be the company you were 10 years ago that innovates and is passionate to outdo themselves...not sit pretty and react to up and coming category players and continue to be arrogant that you'll remain on the top being complacent.


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