Apple Reviews | Glassdoor

Apple Reviews

Updated March 28, 2017
9,356 reviews

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  1. "Sopport Moderator - Data Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Moderator in Austin, TX
    Current Employee - Support Moderator in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Top 10 companies, Most value brand, Best service support, professional growth

    Cons

    Schedule doesn't fit, no holidays, low incomes.

    Advice to Management

    Reconciliation of work and private life


  2. Helpful (2)

    "WAS a great company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Sales Representative in Phoenix, AZ
    Current Employee - Online Sales Representative in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    -Decent Pay
    -First Level Management seems to care
    -No dress code!

    Cons

    -The company is headed downhill
    -They no longer care about their employees
    -They allow customers to speak to the employees in any manner
    -Limited room for growth


  3. "Not as good as i expected, but still a great company to be in. Nonetheless."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Designer in Sunnyvale, CA
    Current Employee - Web Designer in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    - Facilities are awesome
    - Health benefits
    - Salaries and rsu are best in the bay area
    - Everything your work on is seen my millions of people
    - Casual clothing at work
    - Cafe Macs are good
    - Work from home is allowed, specially if you live far far away
    - Busses are comfy

    Cons

    - Too many people involved in projects, lotsa managers not enough doers
    - Bureaucratic processes
    - No one seems to be held accountable for anything
    - Higher management's aim is to avoid being blamed for something that went wrong instead of working on something they believe in
    - Lots of politics
    - Lots of complacency
    - No windows in offices. Feels like a hamster wheel inside.

    Advice to Management

    - Marcom needs more female creative leaders
    - Reduce the amount of "project managers", they are just basically forwarding emails
    - Give time for people to get to know each other with welcome parties, etc. Most people start asap on projects w/ knowing anything.


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  5. "Just OK. Maybe there is greatness there, but I did not experience it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cupertino, CA
    Former Employee - Anonymous Employee in Cupertino, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Smart people. Nice facilities. Fast paced work makes the day go by fast. Some opportunities for movement within the company.

    Cons

    Politics and maneuvering at middle-management levels. Work was too silo-ed with little "big picture" or strategy view, which made it feel "claustrophobic".
    There are clusters of people from other companies (ex: Microsoft) which are trying to "put the band back together" at Apple, and wasting time on empire building. HR is not paying attention and the "Apple way" is slowly getting diluted.
    Many employees seem to only stay for the stock, and are looking/hoping for a better opportunity. They are not happy in their current roles.
    The secrecy makes it difficult to learn much about other internal opportunities. The generic job descriptions for internal opportunities make it hard to know if you'd like another role better, if it's worth changing roles.
    Smart people, but most don't come in as experts in the job they were hired for. The interview does not reveal the nature of the work, and young talent is favored over experience.
    The new folks do their best, but often they don't feel productive or valuable/satisfied. I have watched engineers who are smart but young, as they "discover" the same solutions I've already worked on before because. It's a bit sad to see people believe they're re-invented the wheel, and it's wasteful & boring for those who went through the experience before. It drags down progress to wait for the young folks earn their stripes, instead of allowing experienced folks to push ahead. I can only assume that management thinks the younger engineers will come up with some bright idea for doing the same thing better. It rarely happens. Alternatively, maybe because Apple can't pay for talent, maybe they hope to raise it.

    Advice to Management

    Hire candidates with experience in the area they will be working in.
    Be careful of empire-building going on in your organization, as it can be distracting and demoralizing, and dilutes "the Apple way".
    Give HR more power to help individual contributors, not just managers.
    Allow groups to share their strategy and vision more broadly, to build that "we're all in this together" feeling.


  6. "Working in the store is a great way to develop strong interpersonal skills and jumpstart a career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative in San Jose, CA
    Current Employee - Creative in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Apple full-time (More than 3 years)

    Pros

    Great benefits, great teams, lots to learn. I've grown more here than virtually anywhere else. Lots of opportunities. I cannot understate how wonderful my experience with my store team has been.

    Cons

    You have to have a wide availability, lots of working nights and weekends. You'll have some rude customers, but you can tackle them as growth opportunities.

    Advice to Management

    Management has a huge impact. Some managers you can tell really care, and some managers you can tell really care about metrics. The team can oftentimes feel wildly underestimated, and is often capable of more than the work they are given.


  7. "Apple Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time

    Pros

    Focused on customer experience and creating exceptional products. They celebrate diversity and work to create an inclusive environment.

    Cons

    It is top-down decision making which makes it difficult to create change and feel like a strong contributor. So much structure feels uninspiring at times. Long hours standing on your feet. When new products launched, they were late on the training materials and during these times, there was a lot of confusion & chaos due to feeling uninformed.


  8. "Good Big Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cupertino, CA
    Current Employee - Anonymous Employee in Cupertino, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 8 years)

    Pros

    Personal discount on items. great cafes (though not free), very good benefits,

    Cons

    Many positions cover internal customers/biz partners in APAC and EMEIA - long days.


  9. Helpful (1)

    "Customer Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Austin, TX
    Current Employee - Customer Support in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    It's Apple. Everything is really positive in relation to the job and benefits

    Cons

    Big company, so the atmosphere reflects it. Agility and rapid change suffer.

    Advice to Management

    Identify and promote talent


  10. Helpful (1)

    "Good Starter/Part Time Gig"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time

    Pros

    Great benefits, great coworkers, multiple locations, lots of training and development

    Cons

    Retail, managers are hit or miss, Peter principle applies

    Advice to Management

    Stop stifling good people. Trust your teams.


  11. Helpful (1)

    "High Turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Advisor
    Former Employee - Tech Advisor
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Apple full-time (More than 3 years)

    Pros

    Great Benefits
    Plenty of training
    Discounts not just on apple products

    Cons

    Not a flexible schedule
    Bid for a new schedule every 3-6 months
    High Turnover rate with managers and advisers
    Unreasonable expectations
    Survey Impact

    Advice to Management

    -Change the way a survey impacts a advisor. Find a way for a survey to go to the right person or store and not allow it to affect the advisor in the long run.
    -Take a day or two to actually do the job and understand the demands being asked



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