Apple Technical Specialist Reviews | Glassdoor

Apple Technical Specialist Reviews

Updated Jun 17, 2019

To filter reviews, or .

Found 253 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
87%
Approve of CEO
  1. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time for more than a year

    Pros

    You get the chance to really make a difference in an environment where helping people is an everyday thing. You are challenged to be better, to think better, and to find solutions to problems every single day.

    Cons

    If you are not willing to work in a fast paced environment or willing to get better every single day, this may not be the job for you.

    Apple2019-06-12
  2. "Worked as college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apple Technical Specialist in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time for more than a year

    Pros

    Pays well for a retail job Somewhat flexible with availability (you have to work weekends though) Great benefits (commuter benefits, ESPP, decent discounts on products) Offers movement: both as in transferring to different stores as well as being able to work different roles in the store (but beyond that - very rare to see internal hires to management). Meet a lot of different people (coworkers and customers). I made...

    Show More

    Cons

    Stores are packed and busy as hell every single day. Workload is a lot, whether you're the type to bring work home with you or not. The sheer number of foot traffic these Apple Stores get is too much often for the team to handle. You will learn to deal with people being upset and impatient about having to wait for help, and if you're good, you'll do good work in the face of this. Most of the best employees eventually...

    Show More
    Apple2019-06-17
  3. "apple technical specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Apple Technical Specialist in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time for less than a year

    Pros

    great culture, great salary for retail, management is great, fun events and meetings.

    Cons

    long shifts sometimes, 3-week notice to change schedule.

    Advice to Management

    nothing, they are doing great job

    Apple2019-06-12
  4. "Fantastic experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Specialist in Boise, ID
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time for less than a year

    Pros

    Great cutlture, diverse in numerous ways, and fantastic pay and benifits. I enjoyed my time there. It was the best "job" job I've had.

    Cons

    Extremely anal about time - if you're late quite literally 30 seconds, you're going to have a talk with a lead.

    Apple2019-06-04
  5. "Great place to work"

    StarStarStarStarStar
      Current Employee - Technical Specialist in Los Angeles, CA
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Apple part-time for less than a year

      Pros

      Flexible hours, great team and mentality. There is always flexible approaches for everything, and you find something new everything. Great benefits for part time

      Cons

      The work can get a little repetitive, but you can always learn more and move up.

      Apple2019-06-03
    • Helpful (1)

      "Overrated place."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Technical Specialist in Novi, MI
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Apple part-time for less than a year

      Pros

      - Decent pay for retail. - Very understanding when I was sick or had emergencies. - 401K, Stock-purchase program. - Discounts. (Not great)

      Cons

      - Part-Time is NOT part time, you HAVE to work all weekends and work a minimum of 28 hours. No way around it. - Everyone is just so fake how it’s such a perfect company. - 0 Work life school balance. - You could hit various targets and be the best at like selling phones, Apple Care, ETC, but have one problem with business leads and you’re not eligible for promotion and you’re not good enough. Toss out everything you’ve...

      Show More

      Advice to Management

      Realize the small things your employees do. Don’t forget all the good things and focus on the one bad thing like missing business leads, but having great sales, scores, ETC

      Apple2019-06-14
    • "Great Entry Level"

      StarStarStarStarStar
        Current Employee - Technical Specialist in San Antonio, TX
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Apple part-time for less than a year

        Pros

        Healthy Work Environment, Great Experience, Good Learning Opportunities

        Cons

        Customer Service can be challenging at times

        Apple2019-05-31
      • "Good temporary job, avoid long-term"

        StarStarStarStarStar
          Current Employee - Technical Specialist in Columbus, OH
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I have been working at Apple part-time for more than a year

          Pros

          Flexible schedule, benefits, and supportive co-workers/management

          Cons

          Loud and stressful environment, difficult customers

          Apple2019-06-12
        • "Apple Inc Company Review"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Technical Specialist 
          Doesn't Recommend
          Neutral Outlook
          No opinion of CEO

          I have been working at Apple part-time for more than a year

          Pros

          somewhat flexible with schedule decent pay, significantly different among peers

          Cons

          favoritism = room for movement some people were very political some people used derogatory statements and there wasn't actions taken by management

          Apple2019-06-07
        • Helpful (1)

          "Great job to grow to other oppurtunities."

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Technical Specialist 
          Recommends
          Positive Outlook
          Approves of CEO

          I have been working at Apple part-time for more than a year

          Pros

          Great benefits, highest retail pay.

          Cons

          growth opportunities take years, difficult to grow to corporate.

          Apple2019-05-19
        Found 253 reviews