Apple Reviews in Toronto, ON | Glassdoor

Apple Toronto Reviews

Updated February 8, 2017
56 reviews

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Toronto, ON (Canada)

4.0
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56 Employee Reviews

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Pros
Cons
  • Would prefer a better work life balance (in 680 reviews)

  • lots of hours, no work life balance (in 117 reviews)

More Pros and Cons

  1. Helpful (1)

    "Apple retail, a quick insight."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mac Specialist (Apple Store) in Toronto, ON (Canada)
    Current Employee - Mac Specialist (Apple Store) in Toronto, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    Working with as a team with unique and extraordinary individuals. Enriching the lives of customers and through living Apple Retail's Credo. Working with the latest and greatest innovative technologies and consumer products.Offering experiences that no other retail companies comes close to comparing.

    Cons

    Some Customers have bad breath which makes it difficult to speak to them closely. Sometimes during busy periods, it is difficult to request time off (ie. summer before back to school and the holidays). Employee Purchases, for new take at least a month and have to be made online to receive Employee discount on products.

    Advice to Management

    Managers have good and excellent customer service though as technology company, some managers require more technical training.


  2. "A surprisingly great place to work ... just remember to follow the rules..."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Shopping Specialist in Toronto, ON (Canada)
    Current Employee - Personal Shopping Specialist in Toronto, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    - Flexible Work Schedule
    - Great Staff
    - Great management teams
    - Great pay
    - Great philosophy
    - Great work environment
    - Feedback from employees is appreciated by management and acted upon

    Cons

    - Communication from Top to Bottom is sometimes lacking (however management knows this and is taking steps to resolve it)
    - The place is surprisingly "mechanical" - lots of processes and procedures. Like they say, consistency is critical.

    Advice to Management

    - Keep working with employees to come up with solutions for issues in the stores and the company.


  3. "Great company, Great People, Great Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mac Specialist (Apple Store) in Toronto, ON (Canada)
    Former Employee - Mac Specialist (Apple Store) in Toronto, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    Over, working at Apple Retail is an awesome experience. The training is fantastic and really thorough, the management are supportive and provide feedback constantly, and the people you work with are (for the most part) fun and easy-going. It can get crazy in the store at times because it's usually super packed with customers, but the facilities and processes that Apple has in place make it easy to get things done faster, simpler, and more efficient.

    Cons

    Growth is definitely there but you're constrained to the roles in a retail environment so eventually it seems there would be no were else to "grow".


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  5. "A world-class organization providing a world-class work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Toronto, ON (Canada)
    Current Employee - Specialist in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (Less than a year)

    Pros

    Challenging, dynamic, ever-changing, diverse work environment. Everyday you go to work, you go in thinking you're ready. The moment you hit the floor, you realize time and time again, there's no way you can truly prepare for what comes at you. You just gotta work hard

    Cons

    When you come back home, you feel pretty drained, That being said, it can also be a good thing since you'll get a good night's sleep.

    Advice to Management

    Keep doing what you're doing ... providing us such an amazing and accepting work environment.


  6. "Best company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FT Sales Specialist, IPhone Expert, Bus Ambassador (Bus Sales) in Toronto, ON (Canada)
    Current Employee - FT Sales Specialist, IPhone Expert, Bus Ambassador (Bus Sales) in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Working at Apple truly does not feel like working at all. You are with people that truly love to be there and do not drag their feet in to work everyday. That feeling you get when spending time with family during a fun occasion or with friends at a party...this is what it feels like to work for and at Apple.

    Cons

    I have nothing bad to say about working for this fantastic company.

    Advice to Management

    It's always good to speak to your team if they are in a rutt. Don't direct them on what to do...ask them how you can help them through it.


  7. "Great Place - Great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Toronto, ON (Canada)
    Former Employee - Specialist in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time (More than a year)

    Pros

    Awesome group of people. lots of talent. family oriented.

    Cons

    Gets too busy. can get stressful and overwhelming during busy seasons

    Advice to Management

    Keep up the great work


  8. "Lots of possibilities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Genius in Toronto, ON (Canada)
    Current Employee - Genius in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time (Less than a year)

    Pros

    The best part about working for apple is its People and culture

    Cons

    The worst part is working Retail hours and weekends


  9. "Best Retail Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Toronto, ON (Canada)
    Current Employee - Specialist in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than a year)

    Pros

    Some of the best employee training you can receive. The culture is absolutely amazing and you're working for the most successful company in the world!

    Cons

    The retail store has a very high turnover of employees. A lot of employees don't like the pace of the business but if you can go with it, you'll be very successful with your future endeavours.

    Advice to Management

    The company needs more retail to corporate transition opportunities.


  10. "Great atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Creative in Toronto, ON (Canada)
    Former Employee - Creative in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple (More than a year)

    Pros

    Apple was a great atmosphere to work and learn. Managers were great at supporting the staff. Dealing with customers can be tricky but always felt support by the company and the people who worked there.

    Cons

    Unfortunately due to the nature of the business the hours were not regular and it can be tough to have a different schedule from week to week.

    Advice to Management

    Expand the level of career advancement available at the higher levels of the store.


  11. Helpful (2)

    "Amazing Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative in Toronto, ON (Canada)
    Current Employee - Creative in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple full-time

    Pros

    -Good Hours
    -Good Pay
    -Good Environment

    Cons

    -Nothing bad to say. Great company.



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