Apple Vacations Reviews | Glassdoor

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Apple Vacations Reviews

Updated January 9, 2018
54 reviews

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54 Employee Reviews

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Pros
  • Travel benefits are great if you are flexible (in 14 reviews)

  • Travel benefits are great if you can get approved (in 4 reviews)

Cons
  • Unreasonable work/life balance expected (in 4 reviews)

  • Constantly talking to horrible travel agents as well (in 5 reviews)

More Pros and Cons

  1. Helpful (4)

    "Greedy C Suite, Management Favoritism & Low Moral with Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newtown Square, PA
    Former Employee - Anonymous Employee in Newtown Square, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Apple Vacations full-time (More than 5 years)

    Pros

    Great company to work for if you like to keep your head down and have no desire to grow your career. Some of the employees are nice to work with, especially the one's with alcohol problems in Ecommerce dept.

    Cons

    Poor compensation and no performance bonus offered. Lack of support for professional development. Management has no moral compass. Unreasonable work/life balance expected.


  2. Helpful (1)

    "Former Management Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Apple Vacations full-time

    Pros

    Fun office environment, approachable executives, travel benefits.

    Cons

    Management work/life balance is not healthy, opportunity to grow is limited, outdated technology, manual processes for things that should be digitized.

    Advice to Management

    Work to improve technology, to streamline and modernize. Encourage better work life balance in positions of seniority.

  3. "Lots of change coming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Apple Vacations full-time (More than 5 years)

    Pros

    Travel benefits are great if you are flexible

    Cons

    promises of system changes are slow to happen


  4. Helpful (1)

    "Reservations Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in Elk Grove Village, IL
    Former Employee - Reservations Agent in Elk Grove Village, IL
    Recommends
    Neutral Outlook

    I worked at Apple Vacations full-time (More than a year)

    Pros

    Learning about different destinations. Fun seminars every couple of weeks. Some travel benefits

    Cons

    Very busy call center, especially during peak time like winter and with cancellations. Your phone calls constantly monitored by supervisors. Pressure to book and sell as much as possible


  5. "Airport Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Apple Vacations (Less than a year)

    Pros

    Love working at the airport accommodating passenger with travel issues.

    Cons

    Job was seasonal only once a year.

    Advice to Management

    N/A


  6. Helpful (1)

    "Horrible pay, horrible relationship between sub departments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Apple Vacations full-time

    Pros

    Discounted vacations... if you can get them

    Cons

    Pay is low, training is horrible, overtime expected all the time. Very difficult to work with team members who are very angry individuals and yell at you in front of others. No room for growth. Constantly talking to horrible travel agents as well.

    Advice to Management

    Stop letting admin people treat the rest of the groups team poorly, hire more people so we aren't working overtime all the time, and provide better training


  7. Helpful (3)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elk Grove Village, IL
    Former Employee - Anonymous Employee in Elk Grove Village, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Apple Vacations full-time (More than 3 years)

    Pros

    Fun group of people and vacation benefits. THAT'S IT!

    Cons

    Disappointing! There is no potential for growth. Management does not recognize their hard working and dedicated employees. Minimal or close to minimal wage. Jobs are being outsourced to India. Employees are very unhappy and constantly looking for other work opportunities. People use company time as they please, i.e socializing.

    Advice to Management

    Pay more attention to your employees! There are some great people there that are getting frustrated with not being able to move up and are looking for opportunities outside the company. Offer competitive pay, benefits are great but you can't pay bills with a trip to Mexico.

  8. Helpful (2)

    "I wouldn't work here again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Apple Vacations part-time

    Pros

    The people you work with on a day to day basis are incredibly nice. They like to surprise people on their birthdays with food and decorations. They occasionally do fun things like field day and Halloween.

    Cons

    They do not pay you enough. They do their best to make people part time so they don't have to give benefits. In other words they are incredibly cheap. Just about every new person working there is looking for a new job day one. There is an incredible amount of turnover do to the fact that they don't value their employees.

    Advice to Management

    Pay people a real salary and stop nickel and dimming your employees. If you aren't going to pay them more you need to offer deeper discounts on our products to employees.


  9. Helpful (6)

    "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Newtown Square, PA
    Former Employee - Customer Service in Newtown Square, PA
    Doesn't Recommend

    I worked at Apple Vacations full-time (More than 3 years)

    Pros

    The travel benefits were good. However, you cannot put a vacation in the bank.

    Cons

    Zero upward mobility. No one gets promoted or moved along, which in turn keeps the rest of the pool extremely stagnant.

    Advice to Management

    Recognize your current players might have developed various strengths and allow them to move (even laterally) within the company to gain exposure. This would create many well rounded and happier team members.


  10. Helpful (2)

    "Don't even apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in Newtown Square, PA
    Former Employee - Reservations Agent in Newtown Square, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Apple Vacations full-time (More than a year)

    Pros

    The coworkers you will meet is the best part of this employer.

    Cons

    They pay you little to nothing only for you to sit and be disrespected by travel agents that are too lazy to do the work theirselves. Management doesn't get the front line responsibilities of answering the phone so they'll give you things to say that they wouldn't say. They want you on the phones 24/7. They don't care if weather is a factor even when the city was shut down due to inclement weather we were still responsible to get to work to book someone that is home a vacation. They don't care about your kids in the hospital none of that. They take the fun out of booking vacations with the micro managing. For quality assurance they only pull the ONE bad call that you've took out of the 200 calls you take a day and critique and give you a "do better" discussion. They do t reward their employees for anything. They have bs incentives that get taxed horribly anyway. It ain't worth it!! Supervisors are mostly crack addicts that think we didn't know. They all talk about each other and are miserable. They talk to you like you're incompetent like you're the one that's 40-50 years old that needs the job and working there for the rest of your life.

    Advice to Management

    Pay more for the bs you put your employees through. Talk to employees with respect. And when the city is shut down due to inclement weather it is not our fault there should be snow days available. Treat the call center building the same way the "corporate" building (across the plaza) gets treated.


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